Hey Perth review for Shopify Collabs

Dec. 8, 2025

Shopify Collabs, is simply terrible. This app was supposed to make our business better, but it has made it worse. We signed as a collaborater with another business, with the intention to receive funds from sales. What has transpired has been a complete mess. Firstly we go through the new collab process of waiting 30 days for the incubation period. Which we accepted. Then we were given a payout date to receive our first commission. 4 days out from this date being in December 2025, the dates just changed to blow out to another 14 days. After eventually getting through to support staff, who were amazingly helpful. Truly. We discovered that our first payout has been paid, but we are not receiving the funds until January 2026. Even though in our analytics it says we have been paid. So if the actual date we are to receive the funds stays the same, it will be 57days from first sale. Although I have doubts this date will actually be met. Staff at Shopify assures it will, however I have no confidence it will be. We are locked in now waiting on our payouts, that as a small business we hoped to get for Christmas. Which isn't going to happen. They have our funds and because they can, just release them whenever they feel like it, or if we will get them at all. If you are considering using Shopify, collabs. Dont! Find an alternative or work closely with your collaborator. I have been a major fan of Shopify since we started 5yrs ago. Now, I just can't recommend them. So dissapointing