Rating
2.8
feedback
213
chart
#1,010
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
5%
-
Less than a month
22%
-
Less than a year
55%
-
More than a year
14%
Reviews Summary
The reviews for the Shopify Collabs app are mixed, with both positive and negative feedback from users. Positive aspects include ease of use, organization, and the ability to connect creators and brands. Users appreciate the interface and the concept of the app for affiliate marketing. However, negative themes include slow performance, lack of protection for sellers, issues with influencers not fulfilling their obligations, and a high number of fake or unengaged creators. Some users have also mentioned the need for better accountability, communication tools, and localization features. Overall, the app seems to have potential but needs improvements in various areas to enhance user experience and effectiveness.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 18, 2024
I will reconsider my review when "influencers" can be rated and reported for failing to comply with agreed terms. I do not want to give free gifts to random individuals and then be ghosted!!!
Hey there, thanks for the review. I can certainly see the benefit of allowing merchants to rate the influencer that they have worked with. I am going to provide this as a suggestion to our developers of the application. With that being said, it is possible to create a contract that outlines the expectations for the work that the influencer will carry out. I would suggest seeking legal advice when drafting the contract. -Ollie, Shopify Support
July 16, 2024
Improvements I would like to see is better search/filtering capabilities of the affiliates listed in the recruiting section of the app. Also, once an affiliate has joined the program, I wish it was easier for the affiliates to set up their automatic payments. Currently, it looks like the affiliates have to create a separate Hyperwallet account to get paid automatic commissions. I was hoping the affiliates could just enter their PayPal email address.
July 15, 2024
I have only just activated this - and the idea is that I have given a Collaborator 10% off their first purchase and from there they will get 15% on every item sold. The items AOV is $250 plus. It remains to be seen if anyone will bite, however, I see I have nothing to lose and the process to get it set up and reach out to legit micro-influencers is easy. Let's see. I am new to this.
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