Shopify Collabs

Aug. 29, 2024

Not sure if it was the app or the people doing the collabs, not a good experience, we didn't receive feedback of all the people we sent our product to try it. It was a waste of time and money. Good or bad feedback is good but need the feedback to improve our service, that's why we sent our product. A good quality product. Bad quality of collaborators, they do not show after they receive the product and you end up looking for them without any success.

July 27, 2024

I am very disappointed with how influencers are handling brand collaborations on the Shopify Collab. Many influencers send their applications, and after accepting some of them, I sent gifts. They received the gifts but failed to post or share stories about the products. They also do not respond to emails or Instagram messages. Additionally, there is no option to rate these creators/influencers, which allows them to act unaccountably.

May 10, 2024

*Very basic* The "influencers" do not have a rating or any accountability. This is an app for random people to get free stuff

May 4, 2024

The app looks good at the beginning because it allows to look for influencer pretty easily...but: 1) there is no rating about the influencer...if they do a good job or not 2) There is no internal chat to communicate with them, after the first message, you need to switch to email 3) there is no mechanism to force the influencer to do their jobs...sometime they get free gifts but they don't do any promotion.

April 25, 2024

It’s ok. Helps get name out, but not always the best. A lot of collabs are just looking for free product. We should be able to rate the Collabs and leave feedback. Sent out $$$$ in free product to promote to only have it grouped in with a bunch of other promo items and taking no time to explain our product.

Feb. 28, 2024

There's a lot of work to do here in terms of making influencers not hate the signup flow. On our side, the UI continues to be weirdly unintuitive even after years of using it. Extra star deducted because the app just straight up stopped working on our store recently with no warning. We just discovered a little message saying "this app may not work as expected. Collabs needs to be updated by the app developer. Contact them for support or uninstall the app." Considering Shopify is the developer, you'd expect them to have this sort of thing covered.

Feb. 13, 2024

La version mobile et en passant par l'application shopify bugent. Seule fonctionne la version pc. Les influenceurs que je recrute semblent galerer à s'inscrire.

Feb. 2, 2024

***Update*** Received this response to my review: "Hi, there. Thank you for taking the time to share your experience. I can understand your position and I'm happy to pass on your feedback. Unfortunately, there is no way to force a creator to promote a brand, but if you choose to use Collabs again you can create a contract that outlines the expectations for the work the creator will do. We recommend seeking legal advice if you do choose to create contracts going forward." Essentially, these "influencers" are under no obligation to review (good or bad) the product you send to them, so there's a real possibility you're just sending out free product and paying shipping for absolutely nothing. Learned my lesson, time to uninstall this app. Well, sent two applicants products and nothing. Just throwing out product for free, apparently. I had hopes for this but it just ended up costing me money for the product, shipping supplies, and shipping costs, not to mention some fun goodies for presentation. I am reticent to do this again, seeing as there's no legitimate return.

Oct. 18, 2023

Funciono bien en un principio, pero ahora no funcionan los codigos de descuento de los colaboradores, no se donde escribir para que me puedan ayudar

Oct. 7, 2023

les liens personnalisé ne fonctionne pas j'ai invité des collaborateur j'ai créer leur tiers et les ai inviter dedans mais quand on va sur le lien personnaliser on a un message d'erreur et on ne peut accéder au site..

Aug. 15, 2023

This app has so much promise but it's totally broken. We really need this functionality to execute on our growth plan, but the invites won't even work. Shopify, please put some resources on this app!

June 6, 2023

I was really excited to install this app, being an influencer myself in the UK. I also have a start up business, and really wanted to work with other influencers. The integration was easy, the option to feature this option on your website however looks very unprofessional, so I will probably remove it. The WORST though is, that you can't join the Collab community until you have $10K sales! I mean, really? Where is the support for start-up or small businesses? Is this what Shopify wants to identify themselves, being a supporter of well established businesses? Very very poor!

May 12, 2023

Shopify collabs wouldnt work for my website, once I had to upgrade from dovetale to shopify collabs, it stopped working. Never really generated any good leads anyhow with influencers but was hoping. Support was not so great, contacted them twice, no one could help. Contacted support directly but at that point I just uninstalled due to too much frustration and stress......

May 1, 2023

The app is really buggy, it continually says I don't have permission to use my account and makes me install it over again.

April 29, 2023

My account was grandfathered into Collabs from Dovetale. I have spent 2 days trying to invite and receive an invitation to collab with another business owner. We both sent emails and messages and have not received any answers to what would be a simple solution. This app used to be so easy to use before it changed to collabs. I'm very disappointed. It has good features, but it's useless if you can't properly invite or register to use them.

April 26, 2023

Is so complicated to use. If you want to invite an influencer, you would have to import an excel file, etc. No way to create links or other creatives and send them to affiliates. No way on sending a message to the affiliates. I have tried for several weeks to figure this out but it just doesn't have the functionality... I am going to delete from my store and use Affiliatery which is free

April 24, 2023

I am not sure how well this works. I have been trying to link my IG account for a few weeks now with no success. I have reached out to support but got no reply.

March 29, 2023

We really like how simple the set up is and how easy it is to reach out to creators. However, when we try to get creators to sign up we have a lot of creators that run into errors and then choose to opt out of the affiliate program. Then to make it worse we have reached out to support and not got any feedback. That issue is a big issue for us but if resolved would be a 5 star app.

March 22, 2023

Tutto bello e ben fatto, ma non si dovrebbe richiedere per forza l'iscrizione al creator su Shopfy. E' una frizione in più che frena tanti creator.

March 15, 2023

I have also been having troubles wiht the sign in process. Affiliates have not been able to lnk there accounts and then getting error messages and then not being able t complete the process. Huge game breaker. Added features around storing creative and content for the influeceers to use would also be very useful. I am switching provider.