All reviews

Rating Breakdown

  • 5
    42% (129 ratings)
  • 4
    8% (26 ratings)
  • 3
    10% (31 ratings)
  • 2
    10% (30 ratings)
  • 1
    31% (97 ratings)
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4 / 5 Share

April 19, 2025

I have a feeling that most of the emails being sent end up in the creator's spam folder.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 8, 2025

Loving it so far! I previously used another affiliate app but this is way better and free!

Using app

8 days

Total reviews

6

Average rating

4.5

4 / 5 Share

March 19, 2025

Its okay wish they had a designated rep to help when I need it but besides that its a great way to connect with customers

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

March 2, 2025

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 18, 2025

IT NEEDS TO HAVE A SETTING WHERE WE COULD REPORT THE INFLUENCERS AS WELL SO OTHER BUSINESS WILL KNOW NOT TO TRUST THOSE SCAMMERS . MOST OF THEM ACCEPTS THE GIFT COLLAB AND DONT EVEN SHOUTOUT. OVERALL ITS GOOD. ITS FREE.

Using app

About 2 months

Total reviews

4

Average rating

4.0

4 / 5 Share

Nov. 3, 2024

Using app

About 1 month

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 12, 2024

Minor glitches - but we are on our way. The app i much needed for me - and I expect it to deliver so much more...

Store

Elgorre

Using app

Over 1 year

Total reviews

5

Average rating

4.2

4 / 5 Share

Oct. 17, 2024

It's pretty smooth except we really, really, really need two features: a way to offer our affiliates a spot bonus and a way to give them a minimum threshold each month. These features would make such a difference for us!

Using app

Over 3 years

Total reviews

4

Average rating

4.5

4 / 5 Share

Oct. 14, 2024

It's getting better

Using app

Over 2 years

Total reviews

7

Average rating

4.3

4 / 5 Share

July 16, 2024

Improvements I would like to see is better search/filtering capabilities of the affiliates listed in the recruiting section of the app. Also, once an affiliate has joined the program, I wish it was easier for the affiliates to set up their automatic payments. Currently, it looks like the affiliates have to create a separate Hyperwallet account to get paid automatic commissions. I was hoping the affiliates could just enter their PayPal email address.

Using app

19 days

Total reviews

16

Average rating

4.7

4 / 5 Share

June 3, 2024

The Collabs app is great however it would be useful to see which influencers have already been invited to collaborate when browsing for new partners.

Using app

About 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 20, 2024

We've been skeptical of this application for a while due to the number of negative reviews. We have only been testing it for less than a day and can already see a lot of potential in this. It is well developed and has plenty of nice features. The great thing is - there's no monthly fee. The only downside I can see is with the affiliates / influencers having to sign up through Shopify's own website rather than our own. It was incredibly easy to set up and wasn't complicated at all. With regards to the issues some others have mentioned; such as influencers claiming a 'free gift' then not participating in the promotion of the brand or product, well all I can say is; it's not Shopify's fault. Every business should use caution and have the influencer to start promoting your brand for a few weeks before sending them a gift. As for the person complaining about discount codes being misused. A misuse of a discount code may seem an issue for some, but I see it as a sale; regardless of whoever has used it when signing up. If they never found it, that sale could well have been lost. I look forward to seeing new updates to this application. It looks promising.

Using app

About 6 hours

Total reviews

74

Average rating

4.0

4 / 5 Share

Jan. 9, 2024

It's important to understand what this app is and what is isn't. It is a simple way to find and invite influencers to work with your business, or for them to apply to you. Being native to Shopify the creation and allocation of discount codes and commission deals is easy, as is the payment of commission to influencers. You can create bespoke products offers or gifts for each partner. However, the job of vetting who you work with and what you give them is down to you, as are the terms and conditions you set for your individual agreement with each partner. Have a think about this first and agree it with anyone you work with and you'll save yourself a world of trouble later down the line.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 4, 2023

The app is a good way to get started with affiliate campaigns but I can't figure out a way to pause applicants. We have enough collaborators for now but they keep applying. If we remove our brand from the collabs network, the app tells us that existing affiliate links will be broken.

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 24, 2023

Providing a very easy platform by which to provide products and/or discounts to people with special codes that can tie back to sales is an A+ 5 star experience. A couple of clicks and all automated payment is all you can ask for. However, there is no visibility into post gifting even though you have all their info. There's no analytics. There's no backend. There's no feedback. I should be able to click on their profile and see if they've posted anything related to my product. I should be able to message people or even send email campaigns and promotions to all my ambassadors or subsets of them. I should be able to rate people so that other brands can see who follows through and who drives sales. I would be surprised if even 10% of the people actually post content. It also does not drive sales. I may get 1 sale for every 3 gifts. It is absolutely of no direct value economically. But I do get some good content from here, and it's much easier than having to deal with endless instagram requests for products. But Shopify could make this infinitely more value almost immediately with very little effort.

Using app

10 months

Total reviews

4

Average rating

2.8

4 / 5 Share

May 9, 2023

Four stars, because in theory, this is a great app. But there is some important functionality/information that is just not clear - happy to update rating if Shopify can help with deeper understanding. - can you outreach a creator directly from within the recruit tab? We can locate the creators we want to work with, add them to favorites, but there's no way to outreach them other then via an email list upload?? Something is missing. - what are the sharing requirements for creators - for example, do they just get a link that can be shared in link.bio, or are there other ways that they can share their link? Need more clarification on this. - What is the difference between members and affiliates? Very hopeful for this app!

Using app

About 1 month

Total reviews

4

Average rating

4.8

4 / 5 Share

March 5, 2023

Great, easy installation app but room for improvement. Really great way to get afiliates working, could use a few Quality-of-life improvements however. First on the free products gifts, it would be great to be able to specify a collection rather than just specific products, the ability to choose how many of those are free is great but it would help if you could also choose a whole collection. A resources page for collaborators. a simple space for collaborators to download simple images to place on their store, logos, and the like, bonus points if you can create an image generator with the collaborator's code / link. Edit: I would also love an automated gift system. I.e. is a collaborator makes x number of sales or y amount of sales value, they could either get a free gift or an upgrade in their status. Having this clearly shown on the page will really incentivize collaborators to do so.

Using app

8 days

Total reviews

5

Average rating

4.0

4 / 5 Share

Feb. 24, 2023

I love that the app is free and works well at tracking conversions as well as syncs up with ReCharge, our subscription app for recurring purchases/commissions. They've made some necessary updates already too which I love. I hope these can be next on the list as these are a few feature requests we need: #1 - The ability for us to edit the promo code of our affiliate after they've been accepted if someone wants to change theirs. Right now there's no way for us to do that and it's super annoying. #2 - The ability to ADD a purchase as a conversion to an affiliate's account. Right now there's no way to do that and having a manual option would be great since we know some conversions are coming from a specific affiliate based on the customer including their name in their application. #3 - Being able to email our affiliate directly from the dashboard! My only option at the moment is to see if I can set up automation so I can do this on autopilot with my ESP. #4 - The ability for us to upload and provide assets to our affiliates as a content hub if you will of the different sales/promotions/products we have that they can then use to promote our products.

Using app

11 months

Total reviews

5

Average rating

4.8

4 / 5 Share

Feb. 19, 2023

I only wish you could directly reach out to affiliates via collabs through the discover feature. It would be great if there was a way to email or msg them.

Using app

6 days

Total reviews

4

Average rating

3.8

4 / 5 Share

Oct. 14, 2022

Needs a signature section and a way to communicate with collaborators. great for keeping things in one place

Using app

4 months

Total reviews

7

Average rating

4.7