All reviews

Rating Breakdown

  • 5
    88% (86 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    9% (9 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 27, 2023

The app has stopped working on our store although we still paying for it. We have now reached out to them multiple times without a response. Please get in touch with us as soon as possible.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

1 / 5 Share

May 24, 2022

Terrible app, it doesn't install alone, I get in touch asking for help, they don't respond, terrible, I'm going to ask for a refund.

Using app

24 days

Total reviews

1

Average rating

1.0

1 / 5 Share

April 20, 2022

this app is deleting all of my tags on products and is still deleting them even after re adding! NO ONE from support is helping me!!!

Store

Toned

Using app

About 6 hours

Total reviews

13

Average rating

4.7

1 / 5 Share

May 1, 2020

where do i get the documentation? or steps to follow to add filters to collection pages. thanks in advance

Using app

About 1 hour

Total reviews

2

Average rating

2.5

1 / 5 Share

July 12, 2019

Seems to be impossible to get in touch with the app support, have been trying to for over a week. Which is a real shame as we really wanted to use this app...

Using app

11 days

Total reviews

5

Average rating

4.2

1 / 5 Share

June 12, 2019

Filter didn't work on our site. Had error message: 'Liquid error: Could not find asset snippets/collection-filter-v2.liquid'. Tried to get in touch with the developer. Never heard back from them. Trial has expired, no reason to continue if the app doesn't work.

Using app

6 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Dec. 15, 2018

App is not working. Support is poor, no one bothers to reply. Chasing technical team from last 20 days but they are not bothered.

Store

Limpkin

Using app

Over 1 year

Total reviews

4

Average rating

1.5

1 / 5 Share

June 29, 2020

Great app. But not enough of the money being paid by customers is being spent on back end infrastructure. App slows each page by 2 seconds - mostly due to an 800ms TCP connect wait. Classic latency caused by under powered servers for a given load. The more people use this awesome app - the slower it is going to get and slow speed kills conversions. The opposite of what these apps are here to do! UPDATE: Contacted them. They have no plans to fix this speed issue. Even though adding a CDN layer to their AWS setup would take all of 30 mins to complete end to end. Very disappointing. In an era where google has publicly stated the importance of core metrics and FCP moving forward this is quite mind boggling. Shopify need to start mandating proper architecture standards for their App Store. Developers in the IT world are not known for their experience in operations or architecture. And this is becoming more of an issue as more and more apps, function well, function wise. But are implemented poorly on the backend.

Using app

Over 2 years

Total reviews

14

Average rating

3.4

1 / 5 Share

Nov. 30, 2016

Poorly app. Worst customer service. Works ok in some categories, doesn´t work in another ones. Horrible look. I f you pay $25, app work ok. Terrible!

Using app

1 day

Total reviews

6

Average rating

2.8