Filterific: Collection Filter

Feb. 6, 2020

The app works great, but more importantly their support team is incredibly helpful and quick to respond.

Oct. 17, 2019

App works good but there is no option to exclude the CF- in the tag/filter name. @support could you please tell me how to do this because there is no response on the e-mail I've send to your support and via the Shopify app page itself. Hope to hear from you soon..

July 12, 2019

Seems to be impossible to get in touch with the app support, have been trying to for over a week. Which is a real shame as we really wanted to use this app...

June 12, 2019

Filter didn't work on our site. Had error message: 'Liquid error: Could not find asset snippets/collection-filter-v2.liquid'. Tried to get in touch with the developer. Never heard back from them. Trial has expired, no reason to continue if the app doesn't work.

June 8, 2019

App was fine. I have filtered by brand using the product type. But when I have tried to do my own custom one using tags it not working. I’m giving 1/5 as I’ve been contacting them for at least a week and have not had at least a bounce back email. I have messaged through shopify, direct email nothing. Please help me launching tomorrow

March 16, 2019

This is by far the most important app I've added to my site. We're an event organization with multiple road races and runners only want gear from the event they've run. Before this app, searching through the availability of gender specific in-stock sizes from 100's of items from multiple races depressed sales and irritated my customers. Problem solved! And the customer service was FANTASTIC! Very quick and accommodating to my questions/requests during installation and set-up! Highly, highly recommend this app!

March 5, 2019

DO NOT BUY THIS APP. Poor customer service, I've send money for them to install the app, never got any answer, impossible to get an email or a refund whatsoever, and impossible to get the app installed. Find another app, you'll be better off.

Jan. 17, 2019

Excellent customer service...I have had this app on my site for awhile it works great and I have never encountered any issues with it until recently. I reached out to the team at collection filter for support and Declan worked with me over several days to resolve it. Everything is back to normal!

Dec. 15, 2018

App is not working. Support is poor, no one bothers to reply. Chasing technical team from last 20 days but they are not bothered.

Nov. 29, 2018

I needed to adapt the tool with a French translation. The support was very responsive and kind. They made the necessary to change the code to meet my needs :) I like this app , very usefull for helping customers to find what they need :)

Nov. 21, 2018

Total Scam. It is impossible to install on your own, because the instructions do not match Shopify screens. So it forces you to pay for the installation. If something happens to your system, they then want to charge you again.

Nov. 13, 2018

disgusting support and guidlines. Not recommend. Seems like they just waist your money. Cant hide generated "cf-" tags from other tag lists

Nov. 13, 2018

This app is easy to set up and use. If that wasn't enough, their development team was incredibly responsive and helpful. Our store recently had a glitch that affected the app's functionality, and the Supple team dedicated more than a week's time helping get to the bottom of it. Our store has used this app for years now, and I can't recommend it enough!

Nov. 13, 2018

We use this app to simply filter our assortment based upon sizing - it works perfectly! It's easy to integrate into our Shopify platform and works with inventory seamlessly. To achieve our desired look/style, we had to do a little bit of custom code, but Supple developers were kind enough to help us achieve our goals.

Nov. 7, 2018

Great app helping offer filtering option on my collection pages. A+ support helping me optimize filters and UX.

Nov. 4, 2018

We have been using this app for years to simply sort our collections - works perfectly! Recently, a different app (Not Collection Filter and not by Supple) caused an integration problem and Supple engineers were kind enough to help resolve unintended variants showing - very thankful for their expertise and going above and beyond to help a customer!

Oct. 12, 2018

It's a primitive app, you have to improve the configuration at all and give more options to filter collections

June 29, 2020

Great app. But not enough of the money being paid by customers is being spent on back end infrastructure. App slows each page by 2 seconds - mostly due to an 800ms TCP connect wait. Classic latency caused by under powered servers for a given load. The more people use this awesome app - the slower it is going to get and slow speed kills conversions. The opposite of what these apps are here to do! UPDATE: Contacted them. They have no plans to fix this speed issue. Even though adding a CDN layer to their AWS setup would take all of 30 mins to complete end to end. Very disappointing. In an era where google has publicly stated the importance of core metrics and FCP moving forward this is quite mind boggling. Shopify need to start mandating proper architecture standards for their App Store. Developers in the IT world are not known for their experience in operations or architecture. And this is becoming more of an issue as more and more apps, function well, function wise. But are implemented poorly on the backend.

March 24, 2018

Poor customer service and FREE Trial is Bogus! They wanted me to pay a $20 Fee to help install- directions are not easy to integrate with all themes. Appearance is not good and when brought to their attention they said to not sure the size filter- only use the collection filter! What's the point of DL a Size Filter App if you can't use the size filter the way it's intended? Furthermore, went back and forth with support over 10 times via email when all our issues/doubts could have been resolved in a 10 minute phone call. VERY Inefficient and poor on-boarding process. Sad, because this concept is exactly what our store needs.

March 24, 2018

Fantastic Application. I added it and paid for their developer to make the changes for me and it was done the next day. I am happy and the application is doing just what I downloaded it for. Thank you Supple Apps. The Wearhouse www.shopwearhouse.com