Collections Import Export Pro

The reviews are overwhelmingly positive about the app’s core value: it saves merchants a great deal of time by making it easy to export, import, and manage collections in bulk. Many users say it is especially helpful for large catalogs, stores with hundreds or thousands of collections, and for moving collection setups between stores or syncing dev/test and live sites. Reviewers also praise the app for handling tasks that Shopify does not natively support, such as collection export/import, and several mention that it works well with images, tags, vendors, and CSV workflows. Customer support is another major strength, with multiple reviewers describing the team as fast, responsive, helpful, and willing to go above and beyond. The negative feedback centers on reliability and support in a few cases. Some users report failed or delayed imports, collections disappearing after import, jobs getting stuck, or the app not working as expected. A few reviewers also complain about billing issues or that the app is not actually free despite appearing so. Another recurring concern is that support is inconsistent for some users, with reports of no response when problems occurred. A smaller number of reviews mention a learning curve and a desire for better documentation or a guide, though even those reviews often say the app works once understood.