Shopify Collective

Even after multiple requests and chats, payouts have not been reactivated. As a result, our store remains ineligible for Collective. Very disappointing.

Some of the suppliers are great, however the ones that aren't can ruin your business! Beware! I sold two products from a shop on here and they shipped the WRONG product to the customer! I couldn't get through to anyone on email or phone and they never accepted the return so I am having to process it. I actually LOST money on this app. horrible. Shopify is NO help! I tried to contact them and there is only a bot that answers. Customer support is nonexistent unless you are a huge shop on Shopify Plus. Shame on Shopify for not helping retailers protect their store's reputation from horrible suppliers like this one!

I loved Collective at first and encouraged my vendors to get on board so I could sell their products through the app. They did! I hired a team to inactivate the same products I was selling to use the collective app and recreated PDPs with collective. I sold through the app for 6-7 months ONLY TO WAKE UP ONE MORNING to see hundreds of products being DEACTIVATED with NO WARNING and NO solution. I have a generic note that says my store is not eligible and doesnt comply with collective. WHAT???? Even shopify cant help. I have a great business and i dont even know what policy i am not complying with. This is a disaster and I DO NOT RECOMMEND FOR ANY BUSINESSES.

Pointless without a browse function so you can find retailers to partner with. Why on earth did shopify think this was a viable idea? Half a solution!