Shopify Collective
Sell new products without inventory
Rating
4.4
feedback
152
chart
#680
All reviews
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Dec. 4, 2025
PLEASE STOP SELLERS FROM HAVING TO DISPLAY WHOLESALE PRICES ON CUSTOMER RECEIPTS!!!!!!!
Dec. 2, 2025
Get app... it is working well... the only issue I have is a shopify Design issue and I don't know how to change it. When customers place orders, many suppliers have marketing programs that follow up with customers on the order and on future marketing. Because the order is through our store, all of those emails come to us... they don't go to the actual customer, and our inbox gets stuffed with basically junk emails... Not sure if/how this cna be stopped, or if there's a way to pass it through to the actual customer. But it would be greatly appreciated. I know there would be a lot of moving parts ( so to speak) to make this happen, but I can't be the only person dealing with it. Thanks for the Reply... Maybe Shopify could send out info to those participating in the Collective and tell/ask them not to market to Collective orders... I think it would carry more weight coming from Shopify.
Thank you for the feedback! You are correct that this is likely related to the marketing programs that suppliers have setup to automatically run when new orders are created. Our recommendation is to ask your supplier to review their email automations and see if they can apply some sort of exception or segmentation to Collective orders. We do not pass the customer email to the supplier, as the retailer is considered the merchant of record and owner of the customer relationship.
Nov. 30, 2025
Nov. 18, 2025
You should have the ability to adjust the price, but it’s crucial to pay attention to supplier margins. When margins are already low, shipping costs can easily wipe out your profit — sometimes leaving only a few dollars, or even putting you in the negative. More and more suppliers are dropping margins to around 20% (I even saw one as low as 8% tonight), which is really disheartening. It makes it hard to stay motivated with retailers, because this could have been such an amazing opportunity.
Thank you for the feedback on pricing flexibility! Please note that shipping costs should not be coming out of your margin, as its a separate cost paid by the customer. If you are finding that this is not the case, please reach out to the Shopify Support team.
Oct. 31, 2025
As a retailer, we'd love to be able to change prices! Could also use more support from Shopify, as sometimes we have questions that are hard to get answers to. Otherwise, it's an amazing collaborative platform and we love it!
Store
RUE + ROE
Using app
6 months
Thank you for the feedback! We're sorry to hear that you've had trouble getting your questions answered, but we'll reach out over email to see if there are any we can assist with.
Oct. 15, 2025
The layout seems to change regularly, and not for the better. Originally, relevant suppliers were displayed by default with instant downloads front & centre. Now those seem to be almost impossible to find, with the focus moved to individual products, which, for me, is less than useless, especially when none of those products appear to be available on Collective anyway. It seems that Shopify now want retailers to do their marketing for them by seemingly expecting retailers to chase potential suppliers to get involved with Collective. Tail wagging dog springs to mind. It all feels a bit half-baked, as though somebody had a good idea but failed to develop it before launch.
Thank you for the feedback. We're sorry to hear that you didn't have a great experience using Shopify Collective. We'll be reaching out to you via email to see if you can elaborate on the feedback you've shared, as we want to offer a product that serves your needs.
Aug. 25, 2025
The margins for pricing can't be changed and only benefit the vendor! I recently had a 300 sale and made $50 while the vendor made the rest. On top of that, the retailer pays shipping fees! I get they fulfill the order and it makes less work because you import the product however, you still have to spend a ton of time merchandising it into your shop, promoting it to customers and communicating to clients. Not sure I'll keep using it after being so discouraged my first sale.
Aug. 14, 2025
Signed up and was so excited to expand my range, but in UK and there is no way to actually find suppliers to connect with. Puzzled
Aug. 12, 2025
Wondering why we were sent the email BUT when we go to set it up then we find out that the Discovery feature in Shopify Collective is only available to businesses based in the United States. Since we are outside the US, and in Canada, we won't have access to Discovery to find new suppliers or products automatically.
July 29, 2025
This app has the potential to be a game changer for streamlining product connections across brands. However, it's become a major liability for our business. When retailers are connected, collective images from all partners are counted against each individual account’s file storage—yet users have no ability to modify or manage these images. Compounding the issue, Shopify provides no tools to track how far over the storage limit an account may be, and even deleting products does not remove the associated images. Without visibility or control, this creates an unsustainable and opaque system for retailers.