Shopify Collective

March 10, 2026

So many companies don't get the request to join

March 17, 2026

ABSOULTLY TRASH WITH TRASH CUSTOMER SERVICE. SHOPIFY DORSNT GIVE A FUCK. THE SUPPORT AND CHARGEBACK WHEN FRAUD HAPPENS IS A LAWSUIT WAITING TO HAPPEN

March 3, 2026

AWFUL. Absolutely zero understanding from Shopify on how UK VAT and Tax works. Listing collective suppliers that offer 10% margin on goods, yet really there charging you 10% to sell there product! So yeah amazing business model, losing money for selling suppliers products because at the last minute they add 20% vat onto the charge to the retailer. What on earth is going on. Its disgusting that they have no solution in place for this. Sam Hampton of shopify support suggested we paid for a bulk editor like "Matrixify" or "Bulk Price Editor" that might be able to solve the issue. So shopifys are basically telling you collective in the UK is a broken model. I cannot believe they have not fixed this issue and automatically added 20% on the price to any store that is collecting tax. In response to Shopify response - I can confirm this issue is not resolved, you built this with USA in mind and not the UK. Its a mess. Fix it.

Feb. 22, 2026

The difference between cost and retail of one product is 20 % which is exactly what the supplier charges... so I sold an item and made a loss as they took 20% plus extra on postage......RIP OFF

Feb. 5, 2026

After implementing Shopify Collective and starting real sales, a fundamental accounting and tax problem appears that Shopify does not clearly communicate, and which in practice makes this model unworkable for EU businesses. Once you connect to a supplier: you sell products directly to end customers, payments are received by your store, Shopify automatically splits the revenue based on a predefined “margin”, but you do not receive any purchase invoices from the supplier that would document the cost of goods sold. Key tax consequence From a tax authority’s perspective: a cost exists only if there is a valid invoice, no invoice = no deductible cost. As a result: 100% of the sales revenue is treated as taxable income, authorities assume the goods were acquired “for free”, income tax is calculated on the full turnover, not on the margin. The margin in Shopify Collective is an illusion The margin shown in Shopify Collective: has no tax or accounting validity, is not recognized as a cost, is only an internal platform settlement. In practice: you transfer part of the revenue to the supplier, you still pay fees, payment costs, ads, etc., but income tax is charged on the full sales amount. This means the merchant ends up subsidizing each sale instead of making a profit. High risk for EU merchants Shopify Collective operates like dropshipping or a marketplace, but: provides no supplier purchase invoices, offers no self-billing mechanism, does not issue consolidated monthly cost invoices, shifts all tax risk onto the merchant. Under EU tax rules: Without a cost invoice, there is no cost of goods sold — regardless of real money flows. Conclusion Shopify Collective may look attractive from a technical standpoint, but: it is not aligned with EU tax and accounting requirements, it prevents proper income tax reporting, it creates serious financial and compliance risk for merchants. I strongly discourage using Shopify Collective if you operate a business in the EU and want to stay compliant and profitable.

Feb. 1, 2026

Ich war mal sehr zufrieden mit der App. Bei den ersten beiden Shops gab es keine Probleme, jetzt beim dritten Shop, wird immer angezeigt Shopify Payments müssen angeschlossen sein. Doch der Witz daran ist, diese sind alle aktiviert und das Auszahlungskonto verbunden. Diesen letzten Punkt gibt die App nicht frei, obwohl es aktiv ist. Sehr ärgerlich.

Jan. 29, 2026

very bad experience not eligibile, shopify customer care promise to repsond but It did not, app itself seems useless , nobody anwer for conenction , waste of time

Jan. 22, 2026

Asunto: CRÍTICO - Collective bloqueado "Nicht berechtigt" - Semanas sin solución Hola equipo de Shopify Collective, Escribo directamente porque llevo SEMANAS con Collective bloqueado. PROBLEMA: Apps > Collective > Einstellungen muestra: - Status: "Nicht berechtigt" (No autorizado) - "6 von 7 abgeschlossen" - NO indica cuál es el 7º requisito LO QUE TENGO COMPLETADO: Shopify Payments activo y verificado Cuenta bancaria conectada (OLDENBURGISCHE LANDESBANK) Registro fiscal verificado ID verificada Dirección en país soportado (Alemania) Moneda soportada (EUR) Plan Shopify activo (Basic) HISTORIAL DE SOPORTE: - 21 enero: Jordan prometió solución en 48h - 22 enero: Jourdan escaló a equipo técnico sin plazo - Resultado: SEMANAS bloqueado, CERO soluciones NECESITO: 1. Identificar el 7º requisito faltante 2. Solución en 24 horas máximo 3. Autorización manual si es necesario URGENTE: Estoy en periodo de prueba y no puedo usar Collective. Jorge Sarmiento la-tienda-de-pepe-aguirre-2.myshopify.com 22 enero 2026

Jan. 11, 2026

Diese App ist ein Opfer. Lieber finger weg von dieser App. Diese App ist überhaupt nicht empfehlenswert. Besonders Rückerstattungen sind am schlimmsten. Shopify Payments mit dieser App bucht Gebühr, wenn Kunde kauft und als Auszahlungsgebühr und wenn Rückerstattung kommt, dann bucht wieder Gebühr Rückerstattungsgebühr. Das ist schlimmste App und shopify Experten wissen selber nicht, wie soll man mit Rückerstattungen klar kommen und Kunden warten auf Rückerstattungen und Shopify Payments behält das Geld und legt in Bearbeitung und wenn Kudnen Ruckbuchung einschalten dann noch mal 15€ extra Gebühr bezahlen. Ich habe das alles selbst erlebt. Ich habe 2 Bestellungen aus Spanien storniert und sofort rückerstattet an kunden aber Shopify hat das nicht gemacht und zuerst von meinem Bankkonto rückerstattung mit Geühr wiedergebucht und auch von Lieferant gebucht und danch hat micht gezwungen dass ich noch mals rückerstatten obwohl die kunden bereits Geld bekommen haben und Shopify Experten haben keine Ahnung und verstehen auch nicht und können auch nicht klar kommen mit Rückerstattungen und man bekommt nur das Bescheid dass es in der Bearbeitung ist. Man verliert Kunden Vertauen und verliert Kunden aber für Shopify ist egal, deswegen habe ich Shopify Payments und Shopify Collectiv Apps beide deninstalliert und ich empfehle niemand Shopify Payments und auch Shopify Collectiv app zu benutzen. Das ist nur Opfer.

Dec. 31, 2025

lässt sich nicht deinstalieren produkte extrem teuer

Dec. 11, 2025

You will LOOSE money if you use this app in the United Kingdom! Shopify calculates the discount from the VAT-inclusive price, and then ADDS an extra 20% VAT when you are billed. Someone please explain to Shopify that in the UK, we use VAT-INCLUSIVE PRICING.

Nov. 28, 2025

The app is not working properly, when I try to import public items it doesn't let me do it

Nov. 18, 2025

A nightmare with suppliers and VAT collection. Cue bills where Collective sells items for less than it costs you.

Nov. 4, 2025

Does not pull customer email for providing shipping information. Does pull Name, address and phone, but not the purchasers email.

Sept. 17, 2025

Everything was fine for 2 years, then I got an email saying I am no longer eligible. Support cannot help me; seems they do not know how to even work Shopify Collective. It says I am no longer eligible because I need an active Shopify plan, yet my store has been active for 7 almost 8 years! This program needs improvement as well as the support staff that don't know how to help you so they just forward you around.

Sept. 6, 2025

Some of the vendors here only offer 5% profit yet retail price is supposed to be 3xs higher than wholesale or dropshipping. We have just started using this app and already dissatisfied with some vendors here. This is absurd. We have to get more profit as retailers. Some of the vendors are retailers too on their website but are doing dropshipping and wholesale. This is unacceptable in business. Retail profit can't be less than dropshipping or wholesale profit.

Aug. 29, 2025

Some of the suppliers are great, however the ones that aren't can ruin your business! Beware! I sold two products from a shop on here and they shipped the WRONG product to the customer! I couldn't get through to anyone on email or phone and they never accepted the return so I am having to process it. I actually LOST money on this app. horrible. Shopify is NO help! I tried to contact them and there is only a bot that answers. Customer support is nonexistent unless you are a huge shop on Shopify Plus. Shame on Shopify for not helping retailers protect their store's reputation from horrible suppliers like this one!

Aug. 18, 2025

I loved Collective at first and encouraged my vendors to get on board so I could sell their products through the app. They did! I hired a team to inactivate the same products I was selling to use the collective app and recreated PDPs with collective. I sold through the app for 6-7 months ONLY TO WAKE UP ONE MORNING to see hundreds of products being DEACTIVATED with NO WARNING and NO solution. I have a generic note that says my store is not eligible and doesnt comply with collective. WHAT???? Even shopify cant help. I have a great business and i dont even know what policy i am not complying with. This is a disaster and I DO NOT RECOMMEND FOR ANY BUSINESSES.

Aug. 12, 2025

Pointless without a browse function so you can find retailers to partner with. Why on earth did shopify think this was a viable idea? Half a solution!