Rating

4.8

feedback

114

Reviews

chart

#3,269

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    9%
  • Less than a month
    25%
  • Less than a year
    54%
  • More than a year
    10%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the excellent customer service, quick and helpful support, user-friendly interface, and the app's ability to meet their needs effectively. Users appreciate the responsiveness of the support team in addressing any issues and customizing the app to fit their requirements. The app is highly recommended for setting up Coming Soon badges, managing pre-orders, and launching new products. However, there are a few negative reviews mentioning issues with app stability, problems with product visibility when the countdown timer ends, and delays in customer service responses.

Highlights

Excellent customer service and quick, helpful support
User-friendly interface and effective functionality
Customization options and responsiveness of the support team
Issues with app stability and product visibility
Delays in customer service responses

Rating Breakdown

  • 5
    82% (93 ratings)
  • 4
    8% (9 ratings)
  • 3
    2% (2 ratings)
  • 2
    3% (3 ratings)
  • 1
    6% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2024

fast response

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2024

Great app with amazing customer service!

Store

1XRUN

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! 🌟 We're thrilled to hear you're enjoying the app and our customer service. If you ever need assistance or have any questions, feel free to reach out. 😊

5 / 5 Share

Dec. 9, 2024

It works very well, and is easy to use. I hope they add someday notification systems for customers via messaging like Telegram or others, and that would be perfect.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! 🌟 We're glad to hear you're finding the app easy to use and working well for you. 😊 Your suggestion about adding a notification system like Telegram is fantastic—we truly appreciate your feedback and will pass it along to our team for consideration. If you have any other ideas or need assistance, we're here to help! 🚀

5 / 5 Share

Dec. 6, 2024

Super helpful for my customers to easily see what is coming soon. Only had an issue once and tech support fixed it within 24 hours and was great!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! 🌟 We're so glad to hear that the app is helpful for your customers and that you had a great experience with our tech support. Resolving issues quickly is our priority, and we’re thrilled we could assist you within 24 hours. If you ever need further support, don’t hesitate to reach out. 😊

4 / 5 Share

Dec. 5, 2024

Store

Emomee

Using app

17 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your for taking the time to leave a review! If there’s anything we can do to improve your experience or address any concerns, please don’t hesitate to let us know. We’re always here to help and are committed to making things even better for you! 😊

All reviews

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