All reviews

Rating Breakdown

  • 5
    84% (77 ratings)
  • 4
    9% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    5% (5 ratings)
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5 / 5 Share

Feb. 27, 2021

I had to contact customer service and they replied me extremely quickly. Very polite and helpful. Thank you!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

This App does exactly what I needed. Thanks for the great customer support too. My "coming soon" products wouldn't display at first on my home page and support team was able to fix right away.

Store

ADDICT

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 11, 2021

Does what it says it does. Would be great if when configuring the products we could sort the products by Dates Added. At present the whole product catalogue or collection is listed alphabetically and you can only select a certain amount of items per page before you have to save the settings and start again or search for individual items and the save one at a time which is extremely time consuming.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. As per your suggestion we added an option that allows to sort products by Date Added. On the "Configure products" page in the app panel there is a new option: "Sort Order". If you wish to display newly added products first please select the "Newest" option and the product will be sorted by Date Added. Is there anything else we can assist you with? Please update your review when you have a moment.

5 / 5 Share

Feb. 7, 2021

The app did exactly what I needed it to do and the customer service was top notch, they responded quickly and directly even on a Sunday afternoon, can't ask for more than that, very pleased with the support and the results

Using app

Over 1 year

Total reviews

5

Average rating

2.8

1 / 5 Share

Feb. 16, 2021

This app worked fairly well in our system but there were some very obvious issues. The app doesn't track orders in anyway after the sale. So there is Zero ways to tag or track the order afterwards. After running the app for many months we had to uninstall and find something that had tagging and tracking included. When we asked for support the developer asked us to change our review before he would help. Thanks, no thanks

Using app

9 months

Total reviews

8

Average rating

3.9

Developer Reply

Thank you for your review. We are very sorry that our app caused so many problems to you. All the best.

5 / 5 Share

Dec. 13, 2020

Phenomenal customer support Used the app for accepting preorders justike normal orders. Coming soon labels showed seamlessly

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

It is easy to set up. And I had a minor problem with the display of the Pre-Order button. The customer service was excellent. Help us to sort it out straight away, really recommended.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

I tried a few other pre order apps but they all were expensive and didn't work. This was super easy to set up and the support was very responsive. Highly recommended

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2021

Updated review. I had a problem getting hold of the developer. Turns out my emails went to spam. Once I got back in contact, they quickly corrected the issue I had with the way this App was interacting with another App. So far, so good and I am happy with the product in managing my pre-orders as well as the customer service.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We didn't mean to ignore you and we are sorry if you haven't received a response from us. I checked our mailbox but I can't see any messages from you. Please describe the problem or send us an email to [email protected] and we will help you ASAP.

5 / 5 Share

Dec. 8, 2020

After downloading this app, my website score significantly decreased. I reviewed and it seemed that it was this app download that was the issue. I contacted shopify and this app itself. Adam via gravity software did an excellent job responding to the issue at hand. He even contacted shopify again on my behalf. Even when I didn't have a chance to respond back to Adam frequently he made sure to keep me updated. Truly appreciated. If you have any issues, they'll make sure to respond appropriately and get to the bottom of it. It turned out that this app was NOT the cause of my speed score. Would defiantly like to make that clear, and so did Adam(: Great customer service goes a long way.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2020

Simple and effective! It does one thing, and it does it well. I'd like to see the option for images or even font control, but out of the box it did exactly what i needed within minutes.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2020

Can't say enough good things about this app and the lightning fast support. This app saves countless hours of updating product description for those items not yet available in stock. A flick of the switch is all it takes. The Support Team responded quickly and were flexible to my revisions - Thanks Adam! Highly recommend

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2020

Works really well for both pre-sale and coming soon items and stood up to some real pressure on the recent LRSD promotion where a lot of items came online just at the right time. Any questions are promptly answered by the support team, even on Sundays. Highly recommended and really good vfm.

Using app

28 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 28, 2020

I installed this app to take pre-orders and mark some products with Coming Soon labels. Most of my site was built using PageFly page builder. I tried a number of apps for this purpose and none worked with PageFly. This app was easy to install, worked with most of my PageFly pages immediately and for those that did not, their tech support team fixed the implementation in a couple of days. The app is very easy to use. I'm extremely happy with it. Giving only 4 stars for now because I haven't been able to test it much with live orders yet. Definitely recommend.

Using app

4 days

Total reviews

2

Average rating

4.5

5 / 5 Share

May 21, 2020

Super easy to use and customize, clean design and excellent customer support! I looked at many coming soon/pre order apps and this one is by far the most user friendly and easy to navigate app

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2020

This was the only app I found that allowed me to easily add "coming soon" to a selection of products. Easy to figure out and use. Developer responds quickly with questions and issues.

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 5, 2020

I have a pre-sale sort of business. This app literally saved me hours every pre-sale as I now don't have to manually input anything, I can set the timer and it does what I used to do over hours! Love it. App developers are also very helpful and fast.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2020

Found this app really useful as I was setting up my range. Very simple to use. Would recommend.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2020

Very pleased with this app, friendly to use just check the box! I recommend this app, specially when you have products arriving soon, looks better than Sold out!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

I would really recommend this app! Very cost-effective and Customer Service is 5/5 for being very helpful on assisting you on your store setup/concerns. We hope there will be an option to update the products via a excel or .csv file in the near future, so that when you have hundreds of products for pre-orders, it would be more efficient to update the dates and status on a .csv file - download then upload again for changes. Other than that, this app is amazing and worth it!

Using app

19 days

Total reviews

1

Average rating

5.0