Mega Community
Mega Community app for Shopify
Rating
4.8
feedback
22
chart
#4,528
All reviews
Rating Breakdown
Review RSS Feed
July 29, 2024
Haven't had chance to get the app up and running yet but so far I like it and I must say the customer service is amazing! They were really helpful and kind by helping me out with a request.
July 15, 2024
The Mega Community Team is very timely and thorough in their responses. Whether from their direct support team or developers, multiple issues have been resolved. As I build my platform to host my communities, so far I have needed assistance with changes in fonts, themes, integrations, navigation's, etc. The issues have been resolved and I am excited to keep building on the platform.
June 19, 2024
This community app is by far the best one I've installed onto my Shopify store. The backend is very easy to navigate and the support team is phenomenal when it comes to problems and even future feature requests. I look forward to all of the updates they have planned in the future!
May 18, 2024
I really wanted to like this app. It's a great idea. But out of the gate I had issues with error messages for simple things like changing the title of your community. There is no FAQ, so every time you have a question about anything you have to email support. But they do answer in a very timely manner. There are so many little issues. They don't have notifications (a dealbreaker for a lot of my customers) or a mobile app. There is no way that I can see to add a new topic. The banners glitch (like Twitter) so you have to figure out a proper size on your own (their recommendation is great for mobile but terrible for desktop). On and on and on. I feel like this is a very new app that might do better as time goes on. However, I need something that is finished, particularly if I'm going to be paying for it.
March 27, 2024
I highly recommend this app because their customer service is awesome. This app was easy for me to install and straight forward to use. It works and looks great on my website. My favorite feature is that only people who pay to access it are able to see what's in the app. This means if protects digital products from those who don't pay. It also has a way to make these free so that people can access it with an account or without an account. I set one up so that way it looks like a sample so customers can have an idea of what the paid version would be like if they got it. I also like how it's customizable. It is a good competitor to facebook and shares many of the same features. It's also reminiscent to reddit. I feel like I have complete control over my own sub reddit using my website. I looked at all the other apps that have these capabilities. And this one by far feels like it's the most advanced.
Using app
3 days
Total reviews
2
Average rating
5.0
March 13, 2024
Simple app with lots of potential. Very active developers releasing regular features and always willing to help out with bespoke customisations. Highly recommend and excited to see where it goes!
Feb. 27, 2024
I really appreciate your quick response in translating the app into Japanese. The fact that you did this for free and so quickly is truly remarkable. I believe that communication with customers is one of the most important benefits of Shopify. There are many ways to use this feature, so I highly recommend trying it out. 英語を日本語化していただきました。 無料アプリなのでに、とにかく素早い対応！ 本当に感謝しております。 Shopifyのメリットで欠かせないのが、顧客とのコミュニケーションだと思います。 活用方法は多いので、ぜひ導入をしてみる事をおすすめします。
Feb. 23, 2024
Fast and friendly when contacting them and asking about features and issues I have. Time will show if the app is perfect for OUR needs, but so far all is looking good.
Feb. 16, 2024
I´m super happy with the App. The customer service is awesome and the software developers are doing a great job. It is awesome, that you can create a community based on a course (Courses Plus). That is perfect for selling online courses. I'm looking forward to all the upcoming Updates <3
Feb. 14, 2024
Super kompetent support, hurtig svar og løsning fundet og udfordring løst ekstremt hurtigt. Kæmpe anbefaling herfra.
Jan. 16, 2024
Although I've not had a chance to use the app properly yet, the customer service is impeccable... Quick response, ready to help, and even went in and sorted something that normally would be Shopify's issue!
Thanks a lot, happy you liked the customer service and hope you'll get all you need from our app. Don't hesitate to contact us in case you have any questions!
Dec. 3, 2023
Amazing service! they added few features that I requested in just 24 hours. Their service is the best among all the apps!
Thanks a lot for your feedback! Cheers from the team.
Nov. 21, 2023
This app is the best, customer service is excellent and it is a must have. This is a million dollar app for free. I highly recommend. So what are you waiting for ? Download now !!!
Thanks for your support!
Nov. 18, 2023
This guys know so hard work pays off. 5/5 stars, i enjoying the 24/7 support
Thanks a lot! We're doing our best!