All reviews

Rating Breakdown

  • 5
    78% (68 ratings)
  • 4
    3% (3 ratings)
  • 3
    5% (4 ratings)
  • 2
    3% (3 ratings)
  • 1
    10% (9 ratings)
Review RSS Feed Review RSS Feed

2 / 5 Share

March 20, 2024

We used it for 1-2 months without any problems. None of the buttons are working at the moment. Their support is absolutely terrible.

Using app

--

Total reviews

2

Average rating

3.5

5 / 5 Share

Nov. 2, 2023

I spent a day looking through the internet to find an app that met my needs. Connected Inventory finally checked all the boxes - it's a great app with an incredibly helpful support team. Thank you Jennifer for your assistance today :)

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2023

We downloaded Connected Inventory to create and handle numerous, complex bundle groups for our vehicle wrap website. The app is perfect for our needs, but the standout quality for using this app is the technical support team. When creating our website - Jennifer and the technical support team were on hand and ready to assist whenever we had a query. They were very prompt and supportive. We would recommend this app to anyone that's wanting to build a website containing bundle groups. Thank you again!

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

Fantastic app, the support team help me very well to setup the inventory. This app really help my business inventory management.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

We sell gift boxes composed of many individual products and this app has been very helpful in keeping track of inventory. When we had some problems arise, they were very quick to help and fix the issue.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Very nice and useful APP for products that share the same inventory. And the customer care is so nice, smart and patient. Great thanks for all your helps and Keep well.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

Great app and excellent customer service - They were able to help me set it up exactly as I needed and answered all my questions!

Using app

12 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

I used the chat box in the app and Jennifer responded almost immediately to assist with my issue. She was able to find the problem and make the updates I needed. This app is great and just what I need.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your message. I received your email on 7 Sep, and I replied to you on the same day. I also sent you 2 more emails on 8 Sep and today to ask for more details to investigate. Please check your junk mail if my reply falls into your junk mail? You can reach us at the chat box in the app too.

5 / 5 Share

Sept. 11, 2022

Jessica was very helpful and informative! Thank you so much for your great service. I would not have found the answer to my problem without her assistance.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

very neat app and a good customer support system THank you for creating this for such a cheap rate...

Using app

Over 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 10, 2022

I have used manual Bundles, and it has worked as it should. Trying to use the Smart SKU Inventory Group I have the same products with the same SKUs. The inventory is not matching after I have enabled the feature. Am I missing something?

Using app

Over 1 year

Total reviews

12

Average rating

4.6

5 / 5 Share

Aug. 10, 2022

Just a great app to add functionality for bundle groups (when an order for 1 item pulls multiple products from your Shopify inventory) as well as connected groups (when multiple items than can be ordered - like at different prices - pull from the same inventory source SKU) all at a very reasonable price. It's simple to set up and if ever needed, support responds promptly.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

The support for this app is amazing, they are willing to help with any issues that arise! Each store is different and they make sure that they take care of each customers needs! We have ran into a few issues with different custom coding and how this app interacts with our store and they were quick to make sure things got resolved!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

July 17, 2022

I think this company has gone out of business and now looking back at the number of bad reviews and people claiming they got no response from support I can understand that this is true and is exactly what is happening for us, no inventory sync and no support response after maybe 4 attempts over several weeks.

Store

KEUZI

Using app

10 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your review. We are sorry that we did experience some service interruptions at the time of this posting. Know that this is not ideal. However, our team has given a full investigation and solution on your case in separate email. Our support team has resumed the full force in helping our merchants.

5 / 5 Share

May 25, 2022

This app is great for syncing inventory across multiple items. Customer service has been quick and very helpful through their chat function when I had questions or issues finding settings.

Using app

9 months

Total reviews

2

Average rating

3.5

3 / 5 Share

May 24, 2022

Really good app and did what I wanted it to do. However, I uninstalled it but am still getting charged for the app. Waiting for a response from support.

Using app

About 1 year

Total reviews

1

Average rating

3.0

1 / 5 Share

April 27, 2022

Don't expect to get any useful customer support. Good thing i didn't wait for the trial period to end and uninstalled.

Using app

2 days

Total reviews

1

Average rating

1.0

3 / 5 Share

Feb. 21, 2022

Was working fine, but now support does not respond to the questions. Probably developer is stoping support of this app

Store

VEOM

Using app

Over 1 year

Total reviews

2

Average rating

2.0

Developer Reply

Thank you for your review. We had been answering your email on 25 Feb 2022, 21 Feb 2022 (2 emails), 28 Jul 2020, 27 Jul 2020 (2 emails). Feel free to reach out to us if you have any questions. I also want to highlight that recently we upgraded our support chat app so I expect you can reach out to us much easier. Thanks again.

1 / 5 Share

Nov. 22, 2021

I've wanted to like this app as it was an economical way for us to manage inventory shared across several of our gifts, but it keeps changing inventory levels in shop, resulting in several of our products being marked OOS when they really aren't. Even after I change the inventory back to the correct numbers in Shopify, it pulls them out again. It's a never-ending tug-of-war and I'm having to constantly manage and watch our product levels. I'm hopeful support can help, but haven't heard back from them. We tried this app once before and the same thing happened. I had hoped it was a fluke, but perhaps not.

Using app

6 months

Total reviews

4

Average rating

3.5

Developer Reply

Thank you for your review. The problem you're having can be solved by reading how the inventory calculation works as described in this document. https://www.notion.so/inscoder/More-FAQs-d90053e5ac194b9999d748b59db8dd1a#9bca6585b4144e9aac3a50b3e7c5b016

1 / 5 Share

Aug. 22, 2021

The app didn't sync the inventory between multiple products and messed up all my numbers, no I have to re-count every product manually.

Using app

19 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. The problem you're having can be prevented by reading our Quick Start guide before setting up anything. Our support team is also just one email away from answering your questions. Quick Start Guide: https://www.notion.so/inscoder/Quick-Start-Guide-3ff406ec859d4a2b8baeff1655ddea00