All reviews

Rating Breakdown

  • 5
    71% (40 ratings)
  • 4
    7% (4 ratings)
  • 3
    4% (2 ratings)
  • 2
    4% (2 ratings)
  • 1
    14% (8 ratings)

Reviews with Text

  • 100% (56)
Review RSS Feed Review RSS Feed

1 / 5 Share

Aug. 31, 2025

Whenever you couple inventory with each other, and something gets sold, the app messes up the whole supply into minus. This has happened multiple times with multiple different items by the way! Wouldn't really recommend this ap

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

we’re really sorry to hear about the trouble you faced with inventory syncing. To help us investigate, could you please share more details with our support team about the affected products or orders? Your input will help us resolve the issue faster and improve the app for you.

4 / 5 Share

June 25, 2025

Need to add some features to make creating bundles easier, otherwise the app is very good for connecting products. The customer service is great!

Using app

Over 3 years

Total reviews

6

Average rating

4.8

3 / 5 Share

April 9, 2025

Ability to create bundles manually or the SKU very good, we have hundreds of bundles configured. Lacking features for making creating, maintenance and reporting easier. You CANNOT: copy a bundle to reduce rekeying, searching for products that are part of a bundle, reporting on bundles against active products in shopify. All the things you really need to manage a large collection of bundles to avoid costly mistakes with selling and maintaining inventory. There has been no new features in years. This app has fallen way behind what is expected from a paid bundle app.

Using app

Over 3 years

Total reviews

6

Average rating

4.5

Developer Reply

We truly appreciate your feedback and understand the challenges you've highlighted regarding manual bundle creation. We're currently reviewing our roadmap and are prioritizing key improvements to better support merchants managing large volumes of bundles.

1 / 5 Share

March 19, 2025

This is one of those types of apps that simply has to work properly; otherwise, there is a huge financial risk if the inventory is incorrect, as well as a significant amount of work required to fix any resulting issues. Unfortunately, this particular app does not meet that standard. It stops working randomly, and the consequence is that you cannot run a reliable business on such an unstable technical solution.

Using app

About 1 year

Total reviews

4

Average rating

4.0

Developer Reply

I understand your concern, and I agree that stability is essential for an app of this nature. Could you provide more specific details about the issues you've encountered? This information would be helpful in exploring potential solutions or alternatives.

1 / 5 Share

March 13, 2025

The app rarely works properly, costs a fortune and getting help and support is a nightmare. I wish I could avoid using it but there is no-one else offering this service and it's essential to my business.

Using app

Over 3 years

Total reviews

2

Average rating

2.5

Developer Reply

Thank you for your review. We sincerely apologize for the inventory issue you encountered. I’ve reached out via email to gather more details and explain when overselling may occur. We truly appreciate your feedback, and I’d be happy to place a test order to demonstrate the process for you.

1 / 5 Share

Feb. 17, 2025

the app stopped working properly and ruined out inventory count on tons of products. Extremely time consuming and wasteful when the basic feature of different SKUs start being seen as one on a listing.

Store

NOCTEX

Using app

About 2 years

Total reviews

7

Average rating

2.9

Developer Reply

Thank you for your review. We're very sorry to hear about the inventory issue you experienced. I’ve reached out via email to gather more details. Based on our initial review of the live site, we haven’t detected any issues, but we truly appreciate any additional information you can share to help us resolve this as quickly as possible.

5 / 5 Share

Dec. 28, 2024

We used this app for 3 years now at lollygag.co. We use it to create bundled products, super easy to use and it works perfectly, when we did have an issue their customer service answered within a day and helped.

Using app

Over 5 years

Total reviews

10

Average rating

4.2

5 / 5 Share

Dec. 10, 2024

Jennifer really helped with what I needed for my business. Thank you!

Using app

About 3 years

Total reviews

9

Average rating

4.9

2 / 5 Share

March 20, 2024

We used it for 1-2 months without any problems. None of the buttons are working at the moment. Their support is absolutely terrible.

Using app

About 2 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 2, 2023

I spent a day looking through the internet to find an app that met my needs. Connected Inventory finally checked all the boxes - it's a great app with an incredibly helpful support team. Thank you Jennifer for your assistance today :)

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

Fantastic app, the support team help me very well to setup the inventory. This app really help my business inventory management.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

We sell gift boxes composed of many individual products and this app has been very helpful in keeping track of inventory. When we had some problems arise, they were very quick to help and fix the issue.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

Great app and excellent customer service - They were able to help me set it up exactly as I needed and answered all my questions!

Using app

8 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

I used the chat box in the app and Jennifer responded almost immediately to assist with my issue. She was able to find the problem and make the updates I needed. This app is great and just what I need.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your message. I received your email on 7 Sep, and I replied to you on the same day. I also sent you 2 more emails on 8 Sep and today to ask for more details to investigate. Please check your junk mail if my reply falls into your junk mail? You can reach us at the chat box in the app too.

5 / 5 Share

Sept. 7, 2022

very neat app and a good customer support system THank you for creating this for such a cheap rate...

Using app

Over 1 year

Total reviews

6

Average rating

5.0

4 / 5 Share

Aug. 10, 2022

I have used manual Bundles, and it has worked as it should. Trying to use the Smart SKU Inventory Group I have the same products with the same SKUs. The inventory is not matching after I have enabled the feature. Am I missing something?

Using app

Over 1 year

Total reviews

12

Average rating

4.6

5 / 5 Share

Aug. 10, 2022

Just a great app to add functionality for bundle groups (when an order for 1 item pulls multiple products from your Shopify inventory) as well as connected groups (when multiple items than can be ordered - like at different prices - pull from the same inventory source SKU) all at a very reasonable price. It's simple to set up and if ever needed, support responds promptly.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

The support for this app is amazing, they are willing to help with any issues that arise! Each store is different and they make sure that they take care of each customers needs! We have ran into a few issues with different custom coding and how this app interacts with our store and they were quick to make sure things got resolved!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2022

This app is great for syncing inventory across multiple items. Customer service has been quick and very helpful through their chat function when I had questions or issues finding settings.

Using app

8 months

Total reviews

2

Average rating

3.5

1 / 5 Share

April 27, 2022

Don't expect to get any useful customer support. Good thing i didn't wait for the trial period to end and uninstalled.

Using app

2 days

Total reviews

1

Average rating

1.0