All reviews

Rating Breakdown

  • 5
    78% (68 ratings)
  • 4
    3% (3 ratings)
  • 3
    5% (4 ratings)
  • 2
    3% (3 ratings)
  • 1
    10% (9 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 1, 2020

This app was exactly what we were looking for - Connected Inventory now updates our "real" inventory accurately every time we sell a virtual bundle on the site. Before we found this app, we either updated it manually or just accepted that inventory would be wrong and needed constant auditing. If you have the same issue, this is probably the perfect solution.

Using app

16 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 19, 2020

This was the only app I could find to help me keep track of my complicated inventory. Easy to understand and use.

Using app

About 1 year

Total reviews

5

Average rating

5.0

2 / 5 Share

June 4, 2020

We manage our inventory using Dear inventory. For simple (non variant) products this works fine and inventory is accurately reflected between Dear and Shopify. However for variants this doesn't work at all. We hoped that Connected inventory would solve the problem. It unfortunately doesn't. Changes to inventory made through Dear are not reflected back to the variant inventory with the result that Shopify and Dear drift slowly apart. Connected Inventory have confirmed that changes made external to Shopify will not be fed back through which makes the app useless for our requirements. If you have this requirement then Connected Inventory is not for you.

Using app

Over 4 years

Total reviews

2

Average rating

3.5

5 / 5 Share

April 28, 2020

Big thanks to Shopify help team who understood my needs and passed me over to Connected Inventory who have ended up ticking every box. It has been simple to set up and a perfect solution for our shop. Many thanks for this top drawer App, and for the prompt email support. Cheers Billy......you just saved me a whole heap of time \o/

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2020

This is a great app that helps me do exactly what I need to to manage my inventory properly with 4-packs and 2-packs of my product. Customer service was very quick to respond and friendly. Thanks!

Using app

10 months

Total reviews

7

Average rating

4.9

5 / 5 Share

April 16, 2020

We've been using the app for a while and it's really intuitive and straight forward to work with. Support is top notch and lightning fast as well.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2020

connected inventory is working fine :) created some bundles and the support helped me quickly. hope it will work fine

Store

MĀLAMA

Using app

6 months

Total reviews

10

Average rating

4.6

4 / 5 Share

March 4, 2020

Initially it took me a little while to get my head around the Connected Inventory App, but now I understand it better it is proving to be a very useful tool. I received excellent support from the developers and in a timely manor. The developer even created a 'use case' for my particular application and posted it onto their website for me to follow. This helped me to tailor Connected Inventory to my particular use. The developer has plans to add more functionality including such things as low stock alerts. In the future I am sure Connected Inventory will become an even better tool than it already is.

Using app

About 1 month

Total reviews

14

Average rating

4.4

3 / 5 Share

Feb. 14, 2020

I used this app to help me connect my inventory for multiple variants for single products. However I can not get it to accurately update my inventory

Using app

6 days

Total reviews

1

Average rating

3.0

Developer Reply

Hello, thanks so much for taking the time to leave us a review! We have sent you an email as we want to help to diagnose and to confirm whether the setup is done correctly. Look forward to hear your response.

5 / 5 Share

Feb. 14, 2020

Was facing a huge problem where are my inventory was not linking up with retail/wholesale. Daunting, thinking this is going to be a major process to fix, got in contact with connected inventory. Helped and guided me the whole way, it was a SIMPLE click of a button and BOOM everything sorted. That easy! Super happy, Thank you Billy for the wonderful service. Great app!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

Great app, keeps track of several product variant stock levels at the same time, saved a lot of headaches

Using app

8 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 10, 2020

love the app works well with my store, help is always on hand and customer service is great, really pleased

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 9, 2020

I used this app to connect my base products for inventory updates. The staff was super supportive and guided me throughout the entire process. Thank you!

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 20, 2019

Great app and the developers were EXTREMELY responsive and helpful, they answered us literally within an hour and worked closely with us.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2020

We use this app to essentially control all stock which shares the same base product, ie black t-shirts with multiple designs. The app has allowed us to have one master product, so we can keep a close eye on stock. So it works brilliantly for us - Although the interface could be a little easier to use and more fluid! On another plus, the support team are brilliant and very quick to act and help if you have any issues. Cheers to Billy for the help!

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 4, 2019

Great service! It didn't do exactly what I thought and needed for my particular situation, but the customer service was excellent and they were very friendly and helpful!

Using app

3 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 3, 2019

Wonderful idea in theory but a disaster in practice as it crashes if “too many” orders go through - and they won’t tell you how many orders is too many! As a result we had a Black Friday disaster where the app stopped working and was therefore overselling our inventory. My staff had to spend hours manually re-setting our store on the busiest day of the year. Avoid this app!

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for your review. The inventory sync on Black Friday is a slower than other days but eventually all orders gets sync'ed properly for all stores. Our goal for next year's BFCM is to let the sync as fast as normal days. Specific to your store, 3 months prior to Black Friday on 29 Aug, we've already recommended your team against using our app after we carefully evaluating your business requirement. We had suggested a different software in Aug that would fit your store better. Hope the recommendation can help you somehow. Thanks for your suggestion and have been with us for a few months.

5 / 5 Share

Nov. 20, 2019

Stoked to finally find this app to help with all of our inventory issues! Happy to say no more issues! All is working great and support was beyond helpful!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2019

Setting up the app according to what we needed was a little challenging at first, got in touch with support who helped us pretty fast – very good experience. App is doing exactly what we need: setting up product bundles based on variants while keeping the inventory across all variants & bundles in sync.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2019

Great app that works like a charm. Super easy and intuitive to set up. Great job on solving this very important problem in such an effective manner.

Using app

About 1 year

Total reviews

4

Average rating

5.0