Rating

4.5

feedback

116

Reviews

chart

#2,988

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    16%
  • Less than a month
    40%
  • Less than a year
    35%
  • More than a year
    7%

Reviews Summary

The reviews for the Shopify App are quite mixed, with both positive and negative feedback. On the positive side, many users appreciate the ease of setup and the helpfulness of the customer support team, particularly mentioning team members like Mia, Grace, Natalie, and Hana. Users find the app to be user-friendly, customizable, and offering features that are not found in other apps. The integration with Shopify is seamless, and the support team is quick to respond to queries and provide assistance. However, on the negative side, some users have complained about poor customer service, issues with order fulfillment, and lack of integration with certain payment systems. There are also mentions of difficulties in setup, high pricing for advanced plans, and challenges with the user interface.

Highlights

Ease of setup and user-friendly interface
Helpful and responsive customer support
Integration with Shopify
Customizability and unique features
Challenges with customer service and order fulfillment

Rating Breakdown

  • 5
    85% (99 ratings)
  • 4
    4% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    8% (9 ratings)

Reviews with Text

  • 100% (115)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 2, 2025

poor customer service and never fulfill their development and the orders i get. Have been trying to contact them for so long until they say their understaffed

Store

Frida

Using app

About 2 months

5 / 5 Share

Aug. 13, 2025

This product is awesome so far, easy to setup, there support are friendly and quick to respond, very knowledgeable with their software, you can't ask for more, been talking to jennifer most of the time, It's easy to setup if you have shopify account inventory integration is easy pezzy make your life easy, no stress friendly and super customizable software. I think it's better than shopify POS, and let you integrate with their platform, price is cheaper than other Saas platforms like lightspeed .... I really recommend

Store

My Store

Using app

7 days

5 / 5 Share

Dec. 22, 2024

very good

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

Thank you for giving on boarding session APP is good and team member Grace helped so much during onboard session.

Store

Slap

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 25, 2024

EXCELLENT SYSTEM, VERY EASY AND INTUITIVE, THE SUPPORT ALWAYS HELP US FAST AND EFFICIENT, THE SYSTEM IS VERY FRIENDLY, MY TEAM IS VERY HAPPY USING IT, I HIGHLY RECOMMEND IT, I HAVE BEEN USING IT SINCE 2020 ROY

Using app

Over 3 years

Total reviews

1

Average rating

5.0

All reviews

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