Rating

4.5

feedback

109

Reviews

chart

#3,167

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    15%
  • Less than a month
    40%
  • Less than a year
    36%
  • More than a year
    8%

Reviews Summary

ConnectPOS has received a mix of positive and negative reviews from users. On the positive side, users appreciate the app's sophisticated features, including the ability to work on smartphones, tablets, and desktop computers. The support team is commended for being helpful and responsive, with specific mentions of team members like Mia, Grace, and Natalie providing excellent assistance. Users also highlight the ease of setup, customizable options, and integration with Shopify as major strengths of the app. However, some users have reported issues with poor customer service, lack of promised integrations, and difficulties in setup and functionality. Pricing and complexity in configuration are also mentioned as areas for improvement.

Highlights

Sophisticated features and multi-device compatibility
Responsive and helpful support team
Ease of setup and customization
Integration with Shopify
Issues with customer service and functionality

Rating Breakdown

  • 5
    87% (95 ratings)
  • 4
    5% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (9 ratings)

Reviews with Text

  • 100% (109)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 2, 2025

This is by far the most sophisticated POS app available for Shopify. It is so much superior to Shopify POS, offers a lot of features and support is really trying to help if there is a problem. I just renewed my subscription for another 2 years and am happy to continue using ConnectPOS. What I like the most: This app works mot only on smartphones and tablets like ShopifyPOS. It can also be installed on desktop computers. For us this is essential in high-volume seasons as we can connect all our devices such as scanner, label printer and cash drawer directly with POS. Highly recommended App!

Using app

About 2 years

Total reviews

11

Average rating

5.0

1 / 5 Share

Nov. 25, 2025

poor customer service and never fulfill their development and the orders i get. Have been trying to contact them for so long until they say their understaffed. This app is the worst

Store

Frida

Using app

About 2 months

5 / 5 Share

Aug. 13, 2025

This product is awesome so far, easy to setup, there support are friendly and quick to respond, very knowledgeable with their software, you can't ask for more, been talking to jennifer most of the time, It's easy to setup if you have shopify account inventory integration is easy pezzy make your life easy, no stress friendly and super customizable software. I think it's better than shopify POS, and let you integrate with their platform, price is cheaper than other Saas platforms like lightspeed .... I really recommend

Store

My Store

Using app

7 days

5 / 5 Share

Dec. 22, 2024

very good

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

Thank you for giving on boarding session APP is good and team member Grace helped so much during onboard session.

Store

Slap

Using app

About 1 month

Total reviews

3

Average rating

4.7

All reviews

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