Rating

4.5

feedback

112

Reviews

chart

#3,102

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    15%
  • Less than a month
    38%
  • Less than a year
    36%
  • More than a year
    8%

Reviews Summary

ConnectPOS has received a mix of positive and negative reviews from users. Positive aspects highlighted include the app's sophisticated features, compatibility with various devices including desktop computers, excellent customer support, ease of setup, and integration with Shopify. Users appreciate the helpful and knowledgeable support team, with specific mentions of team members like Mia, Grace, Natalie, and Hana. The app is praised for its functionality, customization options, and ability to improve store operations. However, some users have reported issues with poor customer service, lack of promised features like Moneris Card Payments integration, and difficulties in setup and usage. Pricing and complexity of configuration were also mentioned as areas for improvement.

Highlights

Sophisticated features and compatibility with various devices
Excellent customer support and knowledgeable team members
Ease of setup and integration with Shopify
Functional and customizable app with room for improvement in customer service and feature fulfillment
Issues with pricing, configuration complexity, and promised integrations

Rating Breakdown

  • 5
    86% (96 ratings)
  • 4
    4% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    8% (9 ratings)

Reviews with Text

  • 100% (111)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 2, 2025

This is by far the most sophisticated POS app available for Shopify. It is so much superior to Shopify POS, offers a lot of features and support is really trying to help if there is a problem. I just renewed my subscription for another 2 years and am happy to continue using ConnectPOS. What I like the most: This app works mot only on smartphones and tablets like ShopifyPOS. It can also be installed on desktop computers. For us this is essential in high-volume seasons as we can connect all our devices such as scanner, label printer and cash drawer directly with POS. Highly recommended App!

Using app

About 2 years

Total reviews

11

Average rating

5.0

1 / 5 Share

Nov. 25, 2025

poor customer service and never fulfill their development and the orders i get. Have been trying to contact them for so long until they say their understaffed. This app is the worst

Store

Frida

Using app

About 2 months

5 / 5 Share

Aug. 13, 2025

This product is awesome so far, easy to setup, there support are friendly and quick to respond, very knowledgeable with their software, you can't ask for more, been talking to jennifer most of the time, It's easy to setup if you have shopify account inventory integration is easy pezzy make your life easy, no stress friendly and super customizable software. I think it's better than shopify POS, and let you integrate with their platform, price is cheaper than other Saas platforms like lightspeed .... I really recommend

Store

My Store

Using app

7 days

5 / 5 Share

Dec. 22, 2024

very good

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

Thank you for giving on boarding session APP is good and team member Grace helped so much during onboard session.

Store

Slap

Using app

About 1 month

Total reviews

3

Average rating

4.7

All reviews

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