Rating

4.5

feedback

110

Reviews

chart

#3,199

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    15%
  • Less than a month
    40%
  • Less than a year
    35%
  • More than a year
    8%

Reviews Summary

The reviews for the ConnectPOS Shopify App are mostly positive, highlighting the app's advanced features, excellent customer support, and ease of use. Users appreciate the app's ability to work on various devices, including desktop computers, and its seamless integration with Shopify. The support team, particularly individuals like Mia, Lucy, and Hana, received high praise for their responsiveness and helpfulness during onboarding sessions and troubleshooting. However, there were a few negative reviews mentioning issues with customer service responsiveness and specific functionalities like card payment integration.

Highlights

Advanced features and ease of use
Excellent customer support
Integration with Shopify
Issues with customer service responsiveness
Specific functionality concerns

Rating Breakdown

  • 5
    87% (96 ratings)
  • 4
    5% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (9 ratings)

Reviews with Text

  • 100% (110)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 26, 2026

Actuellement le meilleure système de POS qu'on est pu tester sur Shopify. Le support est extrêmement réactif. Nous recommandons sans hésiter.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

This is by far the most sophisticated POS app available for Shopify. It is so much superior to Shopify POS, offers a lot of features and support is really trying to help if there is a problem. I just renewed my subscription for another 2 years and am happy to continue using ConnectPOS. What I like the most: This app works mot only on smartphones and tablets like ShopifyPOS. It can also be installed on desktop computers. For us this is essential in high-volume seasons as we can connect all our devices such as scanner, label printer and cash drawer directly with POS. Highly recommended App!

Using app

About 2 years

Total reviews

11

Average rating

5.0

1 / 5 Share

Nov. 25, 2025

poor customer service and never fulfill their development and the orders i get. Have been trying to contact them for so long until they say their understaffed. This app is the worst

Store

Frida

Using app

About 2 months

5 / 5 Share

Aug. 13, 2025

This product is awesome so far, easy to setup, there support are friendly and quick to respond, very knowledgeable with their software, you can't ask for more, been talking to jennifer most of the time, It's easy to setup if you have shopify account inventory integration is easy pezzy make your life easy, no stress friendly and super customizable software. I think it's better than shopify POS, and let you integrate with their platform, price is cheaper than other Saas platforms like lightspeed .... I really recommend

Store

My Store

Using app

7 days

5 / 5 Share

Dec. 22, 2024

very good

Using app

About 1 year

Total reviews

1

Average rating

5.0

All reviews

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