All reviews

Rating Breakdown

  • 5
    87% (132 ratings)
  • 4
    6% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    5% (7 ratings)
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5 / 5 Share

Aug. 29, 2024

Mia was very helpful during our onboarding. Had to make quite a few changes as we're not the easiest of companies to deal with as we have quite a few different requirements regarding sales, credits, gift cards, physical and digital products etc... 5 Stars from us.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Have used this for a month and i love it. Easy to set up and use and features that others do not have. I contacted support late on a sunday. Had help and my case fixed in 5 minutes. Top!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

I discovered ConnectPOS by chance while browsing through the Shopify apps. I had a video call with Natalie, who provided me with expert assistance. Her professionalism and helpfulness were truly impressive. Thank you so much!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2024

Mia was absolute fantastic explaining everything, we feel Connectpos 123 Is so much easier than any other pos system we have used. Would fully recommend using Connectpos123 Andy

Using app

24 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 12, 2024

So far our experience with this app has been great! Mia has been very helpful in setting everything up, even when we had trouble with our hardware. She was patient and kind throughout out first meeting. Looking forward to continuing working with them.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2024

The best POS company by far and so far the best support team I have used with any app on Shopify. They went above and beyond making every one of my needs a reality.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 5, 2024

I recently had the pleasure of working with MIA for my Connect POS training, and I couldn't be more satisfied with the experience. From the start, MIA demonstrated exceptional knowledge and expertise in the system, making the training sessions highly effective and informative. MIA's teaching style was clear, patient, and tailored to my pace, ensuring that I fully understood each aspect of Connect POS. She was always willing to answer my questions and provided practical examples that made the learning process much easier. Her professionalism and dedication to helping me succeed were evident throughout the training. Thanks to MIA, I now feel confident in using Connect POS and am grateful for her support. I highly recommend MIA to anyone in need of training; her skills and positive attitude make her an outstanding trainer!

Store

Askum

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

great support from Natalie!

Store

4WoofZ

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2024

Cette caisse connectée avec Shopify est un atout pour moi qui participe à un salon de temps en temps dans l'année. Déjà, on peut souscrire uniquement le mois où l'on en a besoin ce qui limite le coût. Ensuite, l'application a une interface classique de caisse. Beaucoup de choses sont configurables comme les produits et/ou catégories affichées. On peut créer des clients. La caisse est accessible aussi bien depuis le navigateur que depuis l'application. On peut créer ses propres moyens de paiement. J'ai eu un petit bug de synchronisation de produits. L'équipe technique a été super réactive en 1h, c'était réglé. Je recommande en alternative à la caisse native de Shopify qui n'est pas aussi aboutie que Connect POS et qui n'est pas accessible via navigateur.

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 25, 2024

Customer service team is helpful and respond quickly. I've had some issues during setting the system up, but they quickly got me into an on boarding session with Mia and will provide direct support with meetings over two weeks if I need them for further help. I'm pretty sure I've got everything set up 100% now after my first meeting with Mia! Their chat feature is also quick and helpful. The system is just different to set up from our old one and after having a walk-through I understand it more.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

Great Service ! Well explain and ready tu use ! Thanks !

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2024

So far in the trial, it looks like it meets all my needs. Really good system, good sell screen, Instant with shopify. I like it alot it just needs more options for credit card processors to use tips. Mia gave amazing support very helpful.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2024

Great support during setup

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2024

ConnectPOS has been a life saver for me. As Shopify did not identify Malaysia as one of the location for Shopify Payments, we were halted. Then we found ConnectPOS who actually help us to setup POS system and to integrate with the terminal card reader. Natalie Luong from ConnectPOS made the onboarding and implementation as smooth as it could be. Good explanation and support from her. She even created documentation for us as a guide. Kudos to her and Thanks ConnecPOS.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Great app, Great supports, Thanks to Hana I was able to successfully add salesman to each order. Thanks to Grace who was quickly responding to emails and was able to resolve my issue!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2024

Possible POS solution on PC. Good support on setup account.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2024

This is a great system with Shopify if you want your pos on a PC i have been looking for one for a long time, and the customer service is fantastic every step of the way

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Natalie, from ConnectPOS in-house team helped me and my organization to resolve the biggest problem we had with Shopify Offline Store which was the payment and terminal card integration. ConnectPOS now acts as our POS instead of Shopify POS as Shopify payment was not available in Malaysia. ConnectPOS would be the definite app/vendor to reach out to wherever Shopify Payments are not available. If your country does not support Shopify payment, contact ConnectPOS. Seamless and Easy integration with the Store and omnochannel payment options.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Excellency at it's finest. This POS caters for so many features that you cannot find in any other system. Lucy & Hana are Godsent. Very quick to respond and they are always friendly to chat with. easy 5 stars ✨✨✨✨✨

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

Wow! First day using it, and its amazing. I am really surprised by the quality of the service. Lucy gave me excellent help! You are so professional! Thanks a lot!

Using app

3 months

Total reviews

4

Average rating

5.0