ConnectPOS
The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the app's comprehensive features, responsive customer support, ease of setup, and compatibility with various devices including desktop computers. Users appreciate the ability to connect all devices like scanners and label printers directly with the POS. Additionally, the onboarding sessions with team members like Mia and Grace have been helpful for many users. On the other hand, negative feedback revolves around issues such as overcharging, poor customer service, lack of integration with payment systems, and difficulties in setup and functionality. Some users have faced challenges with refunds, synchronization errors, and limited support availability.
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SPARE yourself! They have OVERCHARGED me, and FOR weeks have kept ignoring the issue... I keep being told the supervisor will take care of and NOTHING, this has been going on almost a month. THEY told me I had to renew a license by repicking a plan, so I did, well by doing so it charged me the plan price 3 days a part, EVEN though I showed them the proof, they STILLLLLL have not gave the refund. Go elsewhere, Im switching as well. The POS itself half the time doesnt scan products and says they dont exist!
Dear customer, We sincerely apologize for the frustration and inconvenience you’ve experienced, especially regarding the duplicate charge. Based on the information you've shared, the billing process is handled through Shopify's billing system, and we recognize how upsetting it is that this issue has not been resolved despite the proof you provided. Our team will continue working directly with Shopify Support to investigate the charge and push for a resolution. Once we receive further updates, we will follow up and keep you informed. We genuinely appreciate your patience and understanding, and we're committed to doing our best to help resolve this situation. Best regards, ConnectPOS Customer Support Team
Actuellement le meilleure système de POS qu'on est pu tester sur Shopify. Le support est extrêmement réactif. Nous recommandons sans hésiter.
This is by far the most sophisticated POS app available for Shopify. It is so much superior to Shopify POS, offers a lot of features and support is really trying to help if there is a problem. I just renewed my subscription for another 2 years and am happy to continue using ConnectPOS. What I like the most: This app works mot only on smartphones and tablets like ShopifyPOS. It can also be installed on desktop computers. For us this is essential in high-volume seasons as we can connect all our devices such as scanner, label printer and cash drawer directly with POS. Highly recommended App!
poor customer service and never fulfill their development and the orders i get. Have been trying to contact them for so long until they say their understaffed. This app is the worst
This product is awesome so far, easy to setup, there support are friendly and quick to respond, very knowledgeable with their software, you can't ask for more, been talking to jennifer most of the time, It's easy to setup if you have shopify account inventory integration is easy pezzy make your life easy, no stress friendly and super customizable software. I think it's better than shopify POS, and let you integrate with their platform, price is cheaper than other Saas platforms like lightspeed .... I really recommend
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