ConnectPOS
Retail POS system on Desktop, Android & iOS
Rating
4.6
feedback
148
chart
#2,492
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
7%
-
Less than a month
28%
-
Less than a year
48%
-
More than a year
17%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users highlighted the quick response times and dedication of support staff like Mia, Lucy, Hana, and Natalie. The app itself was commended for its comprehensive features, ease of use, and integration with Shopify. Users appreciated the ability to customize products and categories, create customers, and configure payment methods. The app's compatibility with various devices, including browsers and iPads, was also mentioned positively. However, some users faced challenges with the complexity of configuration options and pricing, especially in comparison to Shopify's native POS system. Additionally, a few users experienced issues with setup instructions and AI chat support, leading to frustration in some cases.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 12, 2024
So far our experience with this app has been great! Mia has been very helpful in setting everything up, even when we had trouble with our hardware. She was patient and kind throughout out first meeting. Looking forward to continuing working with them.
July 8, 2024
The best POS company by far and so far the best support team I have used with any app on Shopify. They went above and beyond making every one of my needs a reality.
July 5, 2024
I recently had the pleasure of working with MIA for my Connect POS training, and I couldn't be more satisfied with the experience. From the start, MIA demonstrated exceptional knowledge and expertise in the system, making the training sessions highly effective and informative. MIA's teaching style was clear, patient, and tailored to my pace, ensuring that I fully understood each aspect of Connect POS. She was always willing to answer my questions and provided practical examples that made the learning process much easier. Her professionalism and dedication to helping me succeed were evident throughout the training. Thanks to MIA, I now feel confident in using Connect POS and am grateful for her support. I highly recommend MIA to anyone in need of training; her skills and positive attitude make her an outstanding trainer!
May 28, 2024
Cette caisse connectée avec Shopify est un atout pour moi qui participe à un salon de temps en temps dans l'année. Déjà, on peut souscrire uniquement le mois où l'on en a besoin ce qui limite le coût. Ensuite, l'application a une interface classique de caisse. Beaucoup de choses sont configurables comme les produits et/ou catégories affichées. On peut créer des clients. La caisse est accessible aussi bien depuis le navigateur que depuis l'application. On peut créer ses propres moyens de paiement. J'ai eu un petit bug de synchronisation de produits. L'équipe technique a été super réactive en 1h, c'était réglé. Je recommande en alternative à la caisse native de Shopify qui n'est pas aussi aboutie que Connect POS et qui n'est pas accessible via navigateur.
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