ConnectPOS
The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer support, sophisticated features, ease of setup, and compatibility with various devices. Users appreciate the responsiveness of the support team, especially mentioning specific team members like Mia, Lucy, and Hana who provided helpful assistance during onboarding and troubleshooting. The app is praised for its comprehensive POS system, offering more options and configurations than Shopify's native POS. Additionally, users find the app user-friendly and efficient, with features that enhance the overall experience of managing sales and inventory. On the other hand, negative reviews mention issues with overcharging, poor customer service, and technical glitches that hinder the app's functionality. Some users express frustration with the lack of response from the support team and difficulties in resolving payment and synchronization problems. Overall, while the app offers advanced features and support, there are concerns about reliability and communication.
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SPARE yourself! They have OVERCHARGED me, and FOR weeks have kept ignoring the issue... I keep being told the supervisor will take care of and NOTHING, this has been going on almost a month. THEY told me I had to renew a license by repicking a plan, so I did, well by doing so it charged me the plan price 3 days a part, EVEN though I showed them the proof, they STILLLLLL have not gave the refund. Go elsewhere, Im switching as well. The POS itself half the time doesnt scan products and says they dont exist!
Actuellement le meilleure système de POS qu'on est pu tester sur Shopify. Le support est extrêmement réactif. Nous recommandons sans hésiter.
This is by far the most sophisticated POS app available for Shopify. It is so much superior to Shopify POS, offers a lot of features and support is really trying to help if there is a problem. I just renewed my subscription for another 2 years and am happy to continue using ConnectPOS. What I like the most: This app works mot only on smartphones and tablets like ShopifyPOS. It can also be installed on desktop computers. For us this is essential in high-volume seasons as we can connect all our devices such as scanner, label printer and cash drawer directly with POS. Highly recommended App!
poor customer service and never fulfill their development and the orders i get. Have been trying to contact them for so long until they say their understaffed. This app is the worst
This product is awesome so far, easy to setup, there support are friendly and quick to respond, very knowledgeable with their software, you can't ask for more, been talking to jennifer most of the time, It's easy to setup if you have shopify account inventory integration is easy pezzy make your life easy, no stress friendly and super customizable software. I think it's better than shopify POS, and let you integrate with their platform, price is cheaper than other Saas platforms like lightspeed .... I really recommend
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