ConnectPOS
Retail POS system on Desktop, Android & iOS
Rating
4.7
feedback
153
chart
#2,600
All reviews
Rating Breakdown
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Jan. 11, 2024
Wow! First day using it, and its amazing. I am really surprised by the quality of the service. Lucy gave me excellent help! You are so professional! Thanks a lot!
Jan. 11, 2024
It was a bit touch and go at first but we needed a unique POS solution to our wholesale only business. Shopify POS just wouldnt cut it for multiple employees without giving them shopify admin access which we didnt want. ConnectPOS seemed to do what we wanted. However we got stuck affter the free trial because we were not clear on whats included on the standard plan. Thankfully with a proper onboarding program by Hana we were able to make the adjustments to set things up as best we could. but it is actually better than shopify pos as a user experience. Our field team is finally able to submit orders swiftly on trading terms and we are very happy Hana came and rescued us. I also LOVE the live chat as someone is always there to talk to you. Customer Service feels really polished. Would love to see how ConnectPOS enhances its offering to be more wholesale store friendlier as its quite uncommon in shopify land anyway...
Jan. 10, 2024
Excellent help, thanks Hanna, spent the time to help me onboard. So long as i get images on the receipt I will me very happy
Dec. 7, 2023
Client support is prompt and communication is very clear. Lucy was very pleasant and excellent to work with. I also find the connect POS very helpful as an integration to shopify since I work with windows devices only.
Nov. 10, 2023
Perfect App, recommended for others. Great assistant from Hana from support team to setup the App, thank you so much, appreciate your service.
Nov. 3, 2023
Hana was very helpful. She worked through issues with onboarding the new connectpos to an ipad. Her knowledge and competence was an essential piece to fix the issues.
Jan. 23, 2024
It isn't without bugs, but the customer support is really helpful (Mia) and are quite prompt in trying to resolve things
Oct. 17, 2023
Honestly, not far into using the service yet, but their chat support has been very helpful in getting things set up. I'm excited to finally have a POS I can use on our windows computers for our Shopify store. Everything I see so far leads me to believe this is going to be a game changer for our store.
Sept. 28, 2023
Support is perfect, we have a continuous support to meet our needs, highly recommended its one of the best pos available as integration with Shopify with alot of options and reporting tools
Sept. 20, 2023
Happy with the service from Lucy who has assisted me with setting up the application.
Sept. 19, 2023
Mia & Lucy were extremly efficents helping me out, The APP works really good, satisfied our expectations.
Aug. 24, 2023
Ich würde am liebsten 10 Sterne geben. Support hat sich für meine Anliegen richtig viel Zeit genommen und auch alles gelöst! Wenn es nicht anders geht verbinden Sie sich sogar mit Remote um weiterzukommen! Ich danke für alles der Supportarbeiterin: Mia!! Alles perfekt!!!!
Aug. 23, 2023
We were looking into the Shopify POS but did not want to have to use an iPad. Found ConnectPOS and it is going great so far. Fantastic support from Lucy and can run the App on our new iMac. Is very well integrated with Shopify too. Will update when we have used it a little longer but so far so good!
Aug. 21, 2023
Great support from Mia in regards to getting set up and troubleshooting some issues I was having. She went the extra mile to ensure I had a resolution and guided me through configuring our POS. If you plan to use it on a desktop, I recommend installing the dedicated App rather than the browser-based version. It's significantly better.