All reviews

Rating Breakdown

  • 5
    85% (100 ratings)
  • 4
    4% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    8% (9 ratings)

Reviews with Text

  • 100% (116)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 15, 2024

Great support during setup

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Great app, Great supports, Thanks to Hana I was able to successfully add salesman to each order. Thanks to Grace who was quickly responding to emails and was able to resolve my issue!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2024

Possible POS solution on PC. Good support on setup account.

Using app

29 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 1, 2024

This is a great system with Shopify if you want your pos on a PC i have been looking for one for a long time, and the customer service is fantastic every step of the way

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

Wow! First day using it, and its amazing. I am really surprised by the quality of the service. Lucy gave me excellent help! You are so professional! Thanks a lot!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

It was a bit touch and go at first but we needed a unique POS solution to our wholesale only business. Shopify POS just wouldnt cut it for multiple employees without giving them shopify admin access which we didnt want. ConnectPOS seemed to do what we wanted. However we got stuck affter the free trial because we were not clear on whats included on the standard plan. Thankfully with a proper onboarding program by Hana we were able to make the adjustments to set things up as best we could. but it is actually better than shopify pos as a user experience. Our field team is finally able to submit orders swiftly on trading terms and we are very happy Hana came and rescued us. I also LOVE the live chat as someone is always there to talk to you. Customer Service feels really polished. Would love to see how ConnectPOS enhances its offering to be more wholesale store friendlier as its quite uncommon in shopify land anyway...

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Excellent help, thanks Hanna, spent the time to help me onboard. So long as i get images on the receipt I will me very happy

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

Very good support from Hana ; very clear and helpful

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Nice support. Very friendly and accommodating.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Perfect App, recommended for others. Great assistant from Hana from support team to setup the App, thank you so much, appreciate your service.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Hana was very helpful. She worked through issues with onboarding the new connectpos to an ipad. Her knowledge and competence was an essential piece to fix the issues.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

It isn't without bugs, but the customer support is really helpful (Mia) and are quite prompt in trying to resolve things

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 30, 2023

Muy buenas Atención de Mia, muy amable

Store

numwear

Using app

About 1 hour

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Honestly, not far into using the service yet, but their chat support has been very helpful in getting things set up. I'm excited to finally have a POS I can use on our windows computers for our Shopify store. Everything I see so far leads me to believe this is going to be a game changer for our store.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Realy good Support

Using app

44 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

Support is perfect, we have a continuous support to meet our needs, highly recommended its one of the best pos available as integration with Shopify with alot of options and reporting tools

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Happy with the service from Lucy who has assisted me with setting up the application.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Mia & Lucy were extremly efficents helping me out, The APP works really good, satisfied our expectations.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Ich würde am liebsten 10 Sterne geben. Support hat sich für meine Anliegen richtig viel Zeit genommen und auch alles gelöst! Wenn es nicht anders geht verbinden Sie sich sogar mit Remote um weiterzukommen! Ich danke für alles der Supportarbeiterin: Mia!! Alles perfekt!!!!

Using app

About 10 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

We were looking into the Shopify POS but did not want to have to use an iPad. Found ConnectPOS and it is going great so far. Fantastic support from Lucy and can run the App on our new iMac. Is very well integrated with Shopify too. Will update when we have used it a little longer but so far so good!

Using app

30 days

Total reviews

1

Average rating

5.0