All reviews

Rating Breakdown

  • 5
    85% (100 ratings)
  • 4
    4% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    8% (9 ratings)

Reviews with Text

  • 100% (116)
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5 / 5 Share

Aug. 21, 2023

Great support from Mia in regards to getting set up and troubleshooting some issues I was having. She went the extra mile to ensure I had a resolution and guided me through configuring our POS. If you plan to use it on a desktop, I recommend installing the dedicated App rather than the browser-based version. It's significantly better.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

I am testing with ConnectPos for my physic POS. At this moment everything works great, although there are some problems happened. But I am very pleased because support team help me very much for fixing them quickly. I will make a try to use ConnectPOS in my store soon.

Store

Cornier

Using app

13 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

As an ecommerce platform of 3+ years, I've worked with many companies. ConnectPOS is one among them. But the customer service provided by them by far exceeds that of any other company I've had the chance to engage with, both in terms of quality and efficiency. Your concerns are taken seriously and dealt with, with utmost sincerity. Truly rare in a world of mega corporations who couldn't care less about small businesses. Thanks a lot Mia and the rest of ConnectPOS customer team!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2023

sehr hilfreiche support, antworten sehr schnell das system ist einfach aufgebaut. da ich in der schweiz lebe ist dies bis jetzt beste variante für pos.

Using app

13 days

Total reviews

4

Average rating

4.0

5 / 5 Share

July 28, 2023

Hana was so great again. I got everything I need. Than you so much!!! I got usefull tips from her. Very nice experience again.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2023

great support, needed some help in installation, Hana was great and helped me through the process. Very easy to use and effective. Would work great for you if you intend to use pos on your desktop.

Store

Zhivago

Using app

26 days

Total reviews

9

Average rating

5.0

5 / 5 Share

May 23, 2023

Very good alternative to Shopify's current POS system. Customer service is also excellent. In case of problems or ambiguities, a solution is sought the same day. They also support you with remote assistance by taking over your computer. Recommended!

Using app

2 months

Total reviews

7

Average rating

4.1

5 / 5 Share

May 5, 2023

The app is very good, it meets the objective. The support it provides is very good, fast and efficient.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2023

needed a support with few issues and had someone with me all the time until all my doubts were solved. very happy with the support

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2023

Fantastic support team, super fast to respond to enquiries and very helpful - I look forward to a long relationship with this company!

Using app

About 24 hours

Total reviews

13

Average rating

5.0

5 / 5 Share

April 1, 2023

I just started 14 days trial of ConnectPOS, so far very much satisfied and customer service is very helpful customising as per my requirement.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2023

Estava com problemas na configuração do App, fui atendido pela Natalie , que me deu um otimo suporte para resolver o problema.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2023

Highly recommend to anyone using a POS system. Chat support is very quick to respond and problem was solved within minutes.

Using app

About 2 years

Total reviews

7

Average rating

4.7

5 / 5 Share

March 3, 2023

Was very help full and solved my problem, Hana was very knowledgeable and my problem was solved in a timely manner.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2023

Very good customer service. Very helpful and the app works perfectly. Everything you need is in there and the staff is always here to help. Very good experience!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

Hana has been amazing with helping me out. She solved all the difficulties i had with connecting connectpos to my shopify website and she is one of the reasons I will decide to continue with the app.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

We have been working with ConnectPos for almost two years now. Their customer support has been, and still is, great. The app itself is a pleasure to work with if you need a good Pos system. Try it, you will not be disappointed.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

The support I received from Hana at ConnectPOS was great. Having inherited ConnectPOS as an app from a previous store owner and using it for the first time I really appreciated the time spent with me via chat to answer my questions. steamforged.com

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

Natalie did a great job helping us with a new free trial as well as a few other things. Great customer support and had the issue cleared within minutes. Will check back in with a review after we see how the trial goes. Thankyou

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

The app works very well and the support is fantastic. Unfortunately we had some very specific requirements that -currently- needed custom coding. We will revisit ConnectPOS in the near future.

Using app

12 days

Total reviews

1

Average rating

5.0