Amazon Connectr & FBA Sync
All reviews
Review RSS feed
nul doit changer de nom, on veut envoyer nos produit de shopify a amazon, cette app fait l inverse, perte de temps
This is a completely unfair review from the folks at Artist Deluxe. We would like to clarify that our app has never been advertised or described as a tool to send products from Shopify to Amazon. Instead, the app is designed to do the reverse—import products from Amazon into Shopify. We understand this may have caused some confusion, but the functionality is clearly stated in the app description and documentation. We understand the confusion, but this review reflects a misunderstanding of the app’s purpose, not an issue with the app itself.
1. i sent 120 sku to sync only 80 came back rest i have to do manually 2. They have a fake button for sync in 15 min, only sync once in 24 hours partially 3. Support does respond after few hours
This is an unfair review by folks from Andyanand. It appears there might be a misunderstanding, as we have no record of a support ticket being raised for the issue you mentioned in point 1 and 2. We are committed to resolving any problems our users encounter, and to do so, we need more information. We did send an email seeking clarification on the app features but have not received a response yet. If you want to speak to us, you may reach our team at [email protected] and we will be there to answer right away.
Been using the paid version of the app for a while now. Started having issues last month with Connectr not updating my shopify orders once they were complete. This also coincided with an update of the app. I wrote in on Aug 10 for the first time. It's now 9/9 and I've been back and forth with support on a weekly basis. Always being reassured the problem has been fixed, and always back at them the next week because it has not. I keep being assured the technical team will handle it - but they don't. I've been told they would monitor my account, but they have not. I see issues as I speak, so the monitoring is non-existent. And despite the fact that this has been going on for a month, do you think they have offered to refund my money for that month? Well, they haven't done that either. So, it was good while it worked - but it doesn't work anymore, and if it's not fixed in another week I will be tossing this app and moving on to something from an app developer that knows how to fix their own issues.
WARNING DANGER BEWARE This app deletes products It will overwrite your product information, unpublish products, delete products, change variants. DO NOT under any circumstances, install this app!
This is an unfair review. Our app never deletes, unpublishes, or overwrites products without user action. We have log records to prove that you manually deleted and pushed products using the app dashboard. We, however, own up to a bug in the app due to which unwanted products got pushed in your store. Our team quickly fixed it and ensured it does not repeat.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.