Connex for QuickBooks
Sync payouts, inventory and orders with QuickBooks
Rating
3.7
feedback
26
chart
#2,706
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
4%
-
Less than a month
19%
-
Less than a year
31%
-
More than a year
35%
Reviews Summary
The reviews for Connex for QuickBooks are overwhelmingly positive, with users praising the app for its seamless integration between Shopify and QuickBooks Desktop. Customers appreciate the time-saving features and the dedicated customer service team that provides timely fixes and support. The app has been described as a game-changer in workflow efficiency, especially for businesses dealing with complex setups. However, there are a few negative reviews mentioning issues with pricing changes, occasional bugs, and the need to reconfigure settings after updates. Overall, Connex for QuickBooks is highly recommended for its reliability, support, and effectiveness in syncing data between platforms.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 16, 2025
Connex has gone downhill recently. The support is terrible, you'll wait days in between responses trying to solve sync issues. Their website is slow and buggy. I've been a customer for years, no more. Save yourself aggravation and avoid Connex.
Dec. 19, 2024
I can't say enough great things about Joe, the owner of Connex for QuickBooks. He has been absolutely instrumental in helping us integrate Shopify, our eCommerce platform, with QuickBooks Desktop for our business, Save Rite Medical. Joe's expertise and dedication to providing seamless solutions made the entire process smooth and stress-free. Not only was he quick to address our needs, but he also went above and beyond to ensure that the integration was optimized for our workflow. Thanks to his help, we now have a streamlined system that saves us time and eliminates manual errors. If you're looking for a reliable and knowledgeable partner to handle your QuickBooks integrations, I highly recommend Joe and Connex for QuickBooks. Thank you, Joe, for your outstanding service!
June 30, 2023
Edited: I'm updating this review because it seems things have changed at Connex. They've got great customer service now, and they're following through on issues affecting business with good advice and timely fixes. I'm very happy with the response time from the support team. If you need to save time getting orders into QuickBooks, or if you're creating orders in QuickBooks that need to be synced into shipping integrations, give Connex a try. You'll be happy you did!
We apologize for the inconvenience you experienced. Our response time for tickets is 1 business day. We make every effort to respond to all tickets as fully and speedily as possible.
Aug. 3, 2023
Update: Connex has finally hired a dedicated customer service team and is working on improving support, help docs, and the user interface. The support has helped us understand the tool better and how to make the most of it. No other tool has worked for us because our current setup is way too complicated and Connex has been the best tool to make our transactions into Quickbooks for desktop.
We apologize for the inconvenience. Our support form was down for a day. It is now back online, and our team is working overtime to help all the users. Thanks for your patience.
July 13, 2022
I loved this app when I first started using it, I got an annual metered plan that was around $150 a month. Then I was migrated to $199 a month when the pricing structure changed. Recently I got an email that I was being migrated to almost $400/month for 2 sales channels. They just priced themselves out of value for our company.
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