Constant Contact: Email & SMS for Shopify

Constant Contact: Email & SMS

Email marketing, SMS, and automation tools to boost sales.

Rating

3.8

feedback

22

Reviews

chart

#10,497

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    36%
  • More than a year
    64%

Reviews Summary

Constant Contact has received mixed reviews from users. Positive aspects include wonderful customer service, easy integration with Shopify, and the ability to customize emails with products seamlessly. Users appreciate the time-saving features and the option to speak to a live person for support. However, some negative themes include issues with two-factor authentication, high pricing, lack of functionality with Outlook 365, and difficulties in data flow control between Shopify and Constant Contact. Users also expressed frustration with the lack of customization options for Shopify products in emails and the challenges in importing contacts from Shopify to Constant Contact.

Highlights

Wonderful customer service and easy integration with Shopify
Issues with two-factor authentication and high pricing
Difficulties with functionality and data flow control
Challenges in customizing Shopify products in emails
Issues with importing contacts from Shopify to Constant Contact

Rating Breakdown

  • 5
    50% (11 ratings)
  • 4
    14% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    18% (4 ratings)
  • 1
    18% (4 ratings)

Reviews with Text

  • 100% (22)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 16, 2024

Wonderful customer service and easy to use work flows. Began using it in 2020 and haven't looked back since.

Store

Cariona

Using app

About 4 years

Total reviews

4

Average rating

5.0

1 / 5 Share

Nov. 18, 2023

Can someone please call us -we've sent text and emails.

Using app

About 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

May 12, 2023

I have used Constant Contact nearly since the program was launched 20 years ago and I just love it. When we built our new website on Shopify, I added integration with Constant Contact to keep emails signups easy for our customers and seamless for me and my staff. As usual, I have been very happy with Constant Contact's performance and I highly recommend it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2023

I absolutely love Constant Contact. The shopify integration is amazing, it is so easy to drag and drop my products right into an email and customize them as I wish. It is such a time saver. If you are serious about marketing Constant Contact is continuously improving and offering new tools. I only wish I had the time to take advantage of it all. I know they are pricier than some of the others, but nothing can replace being able to speak to a live person when you have a question. I have had excellent experiences with Tech Support. So many of the other tools force you to IM a person which can take hours just to explain a simple problem and then wait for a response. Not Constant Contact, I always get a live person who is eager to help and send me on my way. Highly recommend!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

2 / 5 Share

Sept. 15, 2022

Don't get this APP if you don't want 2 or Multi factor authentication. It's a HUGE pain and they won't change it. Plus this App is VERY expensive.

Using app

7 months

Total reviews

8

Average rating

3.3

All reviews

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