Constant Contact: Email & SMS for Shopify

Constant Contact: Email & SMS

Email marketing, SMS, and automation tools to boost sales.

Rating

3.8

feedback

22

Reviews

chart

#12,029

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    36%
  • More than a year
    64%

Reviews Summary

Constant Contact has received a mix of positive and negative reviews from users. On the positive side, customers appreciate the excellent customer service and easy-to-use workflows provided by the app. The integration with Shopify is seamless for many users, allowing for efficient email marketing and product promotion. Users also praise the ability to customize emails with products and the helpfulness of live customer support. However, some users have raised concerns about the high cost of the app, the inconvenience of two-factor authentication, and issues with functionality, such as problems with email block compatibility and data synchronization between Shopify and Constant Contact. Overall, while many users find Constant Contact beneficial for their email marketing needs, others have encountered challenges and limitations with the app's features and performance.

Highlights

Excellent customer service and easy-to-use workflows
Seamless integration with Shopify for efficient email marketing
High cost and inconvenience of two-factor authentication
Issues with functionality, such as email block compatibility and data synchronization
Mixed user experiences with some finding the app beneficial and others facing challenges

Rating Breakdown

  • 5
    50% (11 ratings)
  • 4
    14% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    18% (4 ratings)
  • 1
    18% (4 ratings)

Reviews with Text

  • 100% (22)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 16, 2024

Wonderful customer service and easy to use work flows. Began using it in 2020 and haven't looked back since.

Store

Cariona

Using app

About 4 years

Total reviews

4

Average rating

5.0

1 / 5 Share

Nov. 18, 2023

Can someone please call us -we've sent text and emails.

Using app

About 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

May 12, 2023

I have used Constant Contact nearly since the program was launched 20 years ago and I just love it. When we built our new website on Shopify, I added integration with Constant Contact to keep emails signups easy for our customers and seamless for me and my staff. As usual, I have been very happy with Constant Contact's performance and I highly recommend it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2023

I absolutely love Constant Contact. The shopify integration is amazing, it is so easy to drag and drop my products right into an email and customize them as I wish. It is such a time saver. If you are serious about marketing Constant Contact is continuously improving and offering new tools. I only wish I had the time to take advantage of it all. I know they are pricier than some of the others, but nothing can replace being able to speak to a live person when you have a question. I have had excellent experiences with Tech Support. So many of the other tools force you to IM a person which can take hours just to explain a simple problem and then wait for a response. Not Constant Contact, I always get a live person who is eager to help and send me on my way. Highly recommend!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

2 / 5 Share

Sept. 15, 2022

Don't get this APP if you don't want 2 or Multi factor authentication. It's a HUGE pain and they won't change it. Plus this App is VERY expensive.

Using app

7 months

Total reviews

8

Average rating

3.3

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more