Constant Contact: Email & SMS
Email marketing, SMS, and automation tools to boost sales.
Rating
3.8
feedback
22
chart
#10,525
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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36%
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More than a year
64%
Reviews Summary
Constant Contact has received mixed reviews from users. Positive aspects include wonderful customer service, easy integration with Shopify, and helpful features like drag-and-drop product insertion in emails. Users appreciate the ability to speak to live support agents for assistance. However, negative feedback revolves around issues like 2-step verification, high pricing, lack of control over data flow between Shopify and Constant Contact, and limitations in customization options for Shopify products in emails. Some users also express frustration with the lack of response from customer service.
Highlights
Review RSS Feed
All reviews
Oct. 16, 2024
Wonderful customer service and easy to use work flows. Began using it in 2020 and haven't looked back since.
May 12, 2023
I have used Constant Contact nearly since the program was launched 20 years ago and I just love it. When we built our new website on Shopify, I added integration with Constant Contact to keep emails signups easy for our customers and seamless for me and my staff. As usual, I have been very happy with Constant Contact's performance and I highly recommend it!
May 10, 2023
I absolutely love Constant Contact. The shopify integration is amazing, it is so easy to drag and drop my products right into an email and customize them as I wish. It is such a time saver. If you are serious about marketing Constant Contact is continuously improving and offering new tools. I only wish I had the time to take advantage of it all. I know they are pricier than some of the others, but nothing can replace being able to speak to a live person when you have a question. I have had excellent experiences with Tech Support. So many of the other tools force you to IM a person which can take hours just to explain a simple problem and then wait for a response. Not Constant Contact, I always get a live person who is eager to help and send me on my way. Highly recommend!
Sept. 15, 2022
Don't get this APP if you don't want 2 or Multi factor authentication. It's a HUGE pain and they won't change it. Plus this App is VERY expensive.
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