Constant Contact: Email & SMS
Email marketing, SMS, and automation tools to boost sales.
Rating
3.3
feedback
37
chart
#5,913
All reviews
Rating Breakdown
Oct. 16, 2024
Wonderful customer service and easy to use work flows. Began using it in 2020 and haven't looked back since.
May 12, 2023
I have used Constant Contact nearly since the program was launched 20 years ago and I just love it. When we built our new website on Shopify, I added integration with Constant Contact to keep emails signups easy for our customers and seamless for me and my staff. As usual, I have been very happy with Constant Contact's performance and I highly recommend it!
May 10, 2023
I absolutely love Constant Contact. The shopify integration is amazing, it is so easy to drag and drop my products right into an email and customize them as I wish. It is such a time saver. If you are serious about marketing Constant Contact is continuously improving and offering new tools. I only wish I had the time to take advantage of it all. I know they are pricier than some of the others, but nothing can replace being able to speak to a live person when you have a question. I have had excellent experiences with Tech Support. So many of the other tools force you to IM a person which can take hours just to explain a simple problem and then wait for a response. Not Constant Contact, I always get a live person who is eager to help and send me on my way. Highly recommend!
Sept. 22, 2021
I like that a constant contact agent proactively reached out and provided me with some assistance to get more sales from inserting Shopify block into my emails. The agent also helped me to add a video thumbnail link content instead of just a hyperlink.
Thank you so much for your review! We are happy to help!
Sept. 14, 2021
I've been using Constant Contact for last 10 years and this App automatically send customer information directly from Shopify. It's easy to use and manage Email list.
Thank you so much for your review and 10 years of loyalty!
Sept. 13, 2021
Since we have used Constant Contact for years for creating and sending emails to our customers, adding their app to our website was an easy integration. We like how easy it is to manage our in-store email lists and our website lists, and combining them for communication to our customers is simple. They are also to reach for assistance.
Thank you so much for your review! We are happy to hear that, please reach out for any assistance in the future!
May 17, 2021
I would give it 6 starts if I could. Constant Contact is the best. Easy to use. Consistently the BEST customer support of any app we have used on Shopify. Have been using it for over 10 years, except a short foray with MailChimp (ugghh- awful, no support). Beautiful easy email templates, you can automate a series of emails, great contact management,. What else can I say.
Thank you for your review! We appreciate your 10 years of loyalty and are happy to hear how happy you are with our service. If you need anything in the future, don't hesitate to reach out!
May 4, 2021
Love the app. I've had people come to the store to pick up a purchase they made online and tell me they did so because of an email I sent. I never sent it. The AI sent it and they converted. Solid conversion tool!
Thank you for your review! If you ever need help in the future, don't hesitate to reach out.
April 1, 2021
Great that Shopify is integrated into Constant Contact. Now it is so easy to be able to easily swap store items within and email. And they show up beautifully when distributed across all devise types! Takes out all the leg work.
Thank you for your review! If we can do anything to help you out in the future, just let us know!
May 8, 2020
For about $$47.81 a month for 500 total contacts and excellent customer phone support, its worth it. A coach was assigned and spoke to me. Then I still get a kickoff call and they will customize a email template design based on my website. In just one day I've already added a cart abandonment form, and Subscriber customized form on my website and I'm now focusing on autoresponders. You get what you pay for!
Thank you for your review! If you need anything in the future, please don't hesitate to reach out.
Jan. 23, 2020
I have used Constant Contacts for quite a while now. very happy with the service. I find it easier to use than it's closest rival. If I do get into a problem, then their customer service staff are excellent. I plan to be here for many years.
Thank you for your review! If you need anything in the future, please don't hesitate to reach out.
July 26, 2019
I have had nothing but a great experience. All email blast have been very prompt. I would love to see more templates. :)
Thank you for your review! Stay tuned for our fall templates coming soon!
June 17, 2019
We sell a lot of weight loss products and use constant contact to do the email blasts. It's made life SO much easier having the shopify integration and it's helped us to capture sales that we missed and abandoned checkouts as well. It was a great improvement.
Thank you for your review! Glad to hear we're making life easier. If we can do anything else to help, please let us know!
June 12, 2019
I have installed Constant Contact for a couple of clients recently and everything worked smooth with zero hiccups. Really like the option to capture birthdays on email plus, great way to increase engagement with customers on a more personal level. Syncing and popups working like the should. Will be recommending this to other clients.
Thank you for your review! Glad to hear everything is working smoothly. If you ever need anything in the future, please let us know!
March 8, 2019
Love it, increased sales and cut out one step for clients and the custom clients list based on data saves me time from having to run reports.
Thank you for this feedback- we're glad that this app is saving you time! Also if you need assistance, please let us know.
Jan. 15, 2019
I love it. Helps streamline our mailings. We generate a lot of referrral sales, so using Constabt Contact has been a blessing.
Thanks for leaving a review, happy to hear you love it!
Jan. 4, 2019
I use this to help me reach my store customers on a regular basis. I love the way it divides them into categories in case I want to target a specific group. It's a real time saver for me and so easy to integrate.
Thank you so much for your review. Glad you are getting value from our segmentation feature.
Oct. 27, 2018
This free app is a game changer for Shopify users who prefer Constant Contact. It automatically segments your mailing list based on sales thus allowing you to use automation to send drip emails appropriate to each segment. In our case we can see who may need a shopify store setup verses who we have already got an order to set one up for. We are thrilled at Germinate.com to have this functionality. I have been waiting for this for a long time. Thank you.
Thanks for the review, glad to hear you're enjoying the functionality.