Constant Contact: Email & SMS
Email marketing, SMS, and automation tools to boost sales.
Rating
3.8
feedback
22
chart
#10,497
All reviews
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July 1, 2022
Terrible!!! It makes us do 2 step verification every time we log in from anywhere!! I have a few staff members that work with the program, and any time they want to log in they have to be in touch with me to give them the code! This is unacceptable
Hi Ladida, Thanks for giving us feedback on our two-step verification process. We understand that it’s not nearly as convenient as the traditional login procedure, but our intent is to make your Constant Contact account as secure as possible. If you go to the Multi-factor authentication settings when logged into your Constant Contact account, you can individual users so they can have their own login and authentication methods. Hopefully, this solves your authentication frustrations, please reach out to our support team if you need further assistance. Appreciatively, The Constant Contact Team
May 22, 2020
I wanted this ap to help integrate mu email from Shopify to Constant Contact. I sent two emails asking for assistance, as it was not transferring. No reply to either. I reloaded today. it said once the link was complete it would upload the date to CC. That was hrs ago. No transfer. I sen another email. I am not sure the App really works. I can tell you the any type of customer service is non existent I only put on star so I could share our experience. We are looking for a different APP
April 13, 2020
Constant Contact has never done a thing for me or my business. First, I was sucked into their commercial which insinuated tons of contacts will come to you, with no effort. Automatically! Then you call and find out its $300 per month, if that even works. So then I sign up for their assistance plan instead for like $50 a month and someone with less knowledge than I have would call me periodically. That was a joke. I cancelled that but they kept billing me! Then I ended up with their most basic plan and it's $20 per month with ME still doing all the work. So it's a total rip off! The name is misleading. There is NO constant contact unless you're sending out emails yourself which you can find in most any FREE apps doing the same thing! They had a great sales force selling on b.s. and then any support for actually really doing anything we pay for is non existent after that...oh, unless you want to pay $300. The value is NEVER there for what you are paying. Not ever! Again, the $300 plan is probably just as much of a rip off. Don't be fooled. It's all their own marketing that sucks people in, not any marketing they are doing for you. And the entire app and company is mostly smoke and mirrors. They really should be looked into for false advertising. At the very least, it's one of the typical funded marketing companies that appear to offer you something when in fact take your money and never provide the value for your money. Basically, a scam and a rip off. Spread the word.
Thank you for your review. A member of our support has been attempting to reach you to make this right.