WebPanda Contact AutoResponder
The reviews are overwhelmingly positive. Users consistently praise the app for doing exactly what it promises: sending automatic replies for contact forms, newsletter signups, and other customer messages. Many reviewers highlight that the app is easy to set up and simple to use, with reliable functionality and good value for the price. A major strength mentioned repeatedly is the support team, which is described as fast, friendly, responsive, and willing to go beyond standard help by making custom adjustments, adding features, and tailoring the app to specific store needs. Several reviewers note that issues were resolved quickly, sometimes within hours or within 24 hours, and that the team stayed in contact until everything worked properly. The negative feedback is minimal and mostly indirect. A few reviews mention that the app initially did not support certain custom fields or specific configurations, but these limitations were addressed quickly by the support team. Overall, the reviews suggest that the app is dependable and effective, with the main concern being occasional need for customization rather than any major product flaws. The combination of solid core functionality and exceptional customer service appears to be the app’s biggest advantage.
Review RSS feed
They helped me configure the app so that the autoresponder only works on a specific page, even though I have Shopify's standard form tag installed on multiple pages. Their response was quick, and their support was extremely helpful. I really appreciate their excellent service!
Excellent support and great app! I’m very happy with both the app and the support from WebPanda. I needed the autoresponder for a custom contact form on my Shopify store, with several additional fields that had to be included in the automatic confirmation email to the customer. Initially, the app didn’t support all of these custom fields, but the WebPanda team responded incredibly quickly and actually made an adjustment to the app specifically to make it work with my form. They kept in touch throughout the process and helped until everything was working exactly as needed. The autoresponder now works perfectly, including all the custom form data. Great functionality, fast communication and truly outstanding customer service. Highly recommended!
Great app, fast and friendly customer support who has helped a lot and made the app work perfectly according to my needs.
Following Shopify advice on making people aware of the EU Cancellation/withdrawal rights of customers, I set about finding a solution. The staff at wfbpanda couldn't have been more help and I was up and running with the correct messages and responses in a very short space of time. I would highly recommend use of their app and services. A Very satisfied customer
Simple and Easy to use. Does exactly what it says. Support is very responsive and solved the issue we were having with one of stores within a couple of hours.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.