Rating

4.5

feedback

24

Reviews

chart

#3,624

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    12%
  • Less than a month
    62%
  • Less than a year
    21%
  • More than a year
    0%

Reviews Summary

The Lock On Restrict Store app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the team. Customers appreciate the prompt responses, helpful assistance, and willingness of the team to go above and beyond to resolve any issues. The app itself is praised for its functionality in restricting access based on geographic location and for being a solid investment for store owners looking to control website access. Users also commend the reasonable pricing of the app and the peace of mind it offers in maintaining compliance and strategic visibility. However, there are a few reviews mentioning the need for customer support to help with app implementation, indicating that some users may require assistance with setup. Additionally, there is one negative review mentioning issues with custom code injection and overcharging, which raises concerns about subscription management and technical errors.

Highlights

Exceptional customer service and prompt responses
Functionality in restricting access based on geographic location
Reasonable pricing and peace of mind for store owners
Need for customer support with app implementation
Concerns about subscription management and technical errors

Rating Breakdown

  • 5
    83% (20 ratings)
  • 4
    8% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 6, 2025

I am writing to express my full recommendation for the Lock On Restrict Store app, which I have been using for the past six months. As a store owner, finding an effective and reliable solution to restrict access to my website based on geographic location was a top priority—and this app has delivered exactly what I needed. From the very beginning, the Lock On team has provided outstanding customer service. Whenever I had questions or needed assistance, their responses were prompt, helpful, and courteous. It’s clear that they genuinely care about their users and are committed to resolving any concerns quickly and professionally. Additionally, the pricing for the app is very reasonable, especially considering the functionality and peace of mind it provides. It’s a solid investment for any store owner looking to control who can access their website and maintain compliance or strategic visibility. Overall, I am extremely satisfied with the performance of the Lock On Restrict Store app and highly recommend it to any business seeking a reliable location-based access restriction solution. Sincerely, Carisclothing LLC

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

Incredibly responsive and helpful customer service. They helped us use the app for a new use case and set it up in the provided time frame, all while working to understand how our end user would need to interact with our site.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Amazingly responsive customer service. We have an older theme that often requires help with new apps and they stepped in immediately to help us get everything set up. They respond to all emails timely and are very easy to work with. We definitely recommend working with them.

Using app

7 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Had an issue that I couldn't work out and they jumped on a call with me and it was sorted within 24 hours. Amazing customer service, highly recommend!

Using app

14 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Aug. 23, 2024

Required customer support to help us implement the app but thankfully customer support was very helpful.

Using app

29 days

Total reviews

2

Average rating

4.5

All reviews

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