LockOn‑ Restrict Store
Lock Shopify Store | Content Restriction for Shopify
Rating
4.6
feedback
24
chart
#3,627
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The LockOn app has received overwhelmingly positive reviews from users, with many praising the exceptional customer service provided by the support team. Customers highlighted the quick response times, willingness to help with setup and customization, and the effectiveness of resolving issues promptly. The app was commended for its simplicity and functionality, especially in creating separate pages for customer segments and implementing access restrictions for logged-in users. Users also appreciated the team's responsiveness in fixing any issues related to the app's integration with different themes. However, there were a few negative reviews mentioning issues with custom code injection on the homepage and billing problems, which led to dissatisfaction and confusion among some users.
Highlights
Rating Breakdown
All reviews
Oct. 25, 2024
Amazingly responsive customer service. We have an older theme that often requires help with new apps and they stepped in immediately to help us get everything set up. They respond to all emails timely and are very easy to work with. We definitely recommend working with them.
Oct. 4, 2024
I had to restrict access to logged-in users only, and the LockOn app made it super easy. Thank you, Shubhanshu, for your amazing customer service.
Aug. 28, 2024
Had an issue that I couldn't work out and they jumped on a call with me and it was sorted within 24 hours. Amazing customer service, highly recommend!
Aug. 23, 2024
Required customer support to help us implement the app but thankfully customer support was very helpful.
Aug. 1, 2024
There's been an issue with lock-on pages caused by the configuration. I'm very impressed by how promptly they respond and try to solve the problem. This team is perfect for businesses that need separate pages for our customer segments. Very supportive team. Thank you for your assistance, Ananya and Girigia!
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