LockOn‑ Restrict Store

The reviews are overwhelmingly positive about the app’s core functionality and especially its customer support. Many users say LockOn works exactly as needed for restricting access, handling login-based or location-based locking, and fitting specialized Shopify use cases such as B2B stores, member-only content, or custom theme setups. Reviewers repeatedly praise the support team for being fast, responsive, courteous, and willing to jump on calls, troubleshoot theme conflicts, and even customize features or provide tailored solutions. Several users also mention that the app is simple to use, reasonably priced, and reliable over long periods of use. The negative feedback centers on billing and reliability concerns. A few reviewers report serious subscription cancellation problems, continued charges after uninstalling, and difficulty getting the subscription stopped. Others mention technical issues such as the app not appearing in admin, error messages, problems on certain pages, or code being injected and not removed after uninstalling. There are also a couple of comments noting limitations or missing features, such as not being able to hide products from collection pages or needing support to implement the app. Overall, the app is well-liked for its functionality and support, but the billing process and occasional technical issues are the main pain points.