LockOn‑ Restrict Store
The Lock On Restrict Store app has received mixed reviews from users. Positive aspects include the app working as advertised, great customer service with responsive and helpful support team, and the ease of use for restricting access to the website. However, negative aspects mentioned by users include difficulties in canceling subscriptions, errors in app functionality, and issues with custom code injection onto the homepage even after uninstalling the app. Overall, the app seems to be effective in restricting access based on geographic location and offers good customer support, but there are concerns regarding subscription management and technical issues.
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Amazing app! Works exactly as advertised, and the support team is very responsive and helpful!
Once you accept a subscription it makes it very difficult to cancel it and they keep charging you
We’re sorry to hear this. Once a plan is approved, charges begin automatically, and you can cancel anytime directly from your Shopify admin, by uninstalling the app and there are no restrictions from our side. Uninstalling the app immediately cancels future charges. If you prefer to keep it installed, we can also cancel the license for you. We did reach out earlier to help but didn’t hear back. Our support team is always available at [email protected] to assist at any point and help with your concerns.
Great app! It works really well and the support team is very responsive whenever there’s an issue. Highly recommended.
Great customer service and app does what we need. What be good to have an option to hide products from the collection pages as well.
App doesn't show up. Just a permanent error message in admin.
We’re sorry for the inconvenience this caused. This isn’t expected behavior, and the app is working as intended for other stores. We did reach out earlier to investigate this further and requested a brief reinstall so we could identify and fix the issue, but we didn’t hear back before the app was uninstalled. We’d be more than happy to review this further and get everything working smoothly. Please reach out to us at [email protected], and we’ll take the full ownership of resolving this.
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