Rating

3.8

feedback

28

Reviews

chart

#6,235

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    11%
  • Less than a month
    57%
  • Less than a year
    29%
  • More than a year
    4%

Reviews Summary

The Lock On Restrict Store app has received mixed reviews from users. Positive feedback includes praise for the app's functionality, ease of use, and excellent customer service. Users have highlighted the responsiveness of the support team and their willingness to assist with setup and customization. Additionally, the app has been commended for its ability to meet specific needs, such as restricting access based on location or user status. On the other hand, negative reviews mention difficulties in canceling subscriptions, issues with the app not showing up or causing errors, and concerns about overcharging and subscription cancellation problems. Despite these challenges, the majority of users have found the app to be effective and valuable for their e-commerce businesses.

Highlights

Mixed reviews highlighting positive aspects like functionality and customer service, as well as negative aspects like subscription cancellation issues
Praise for the app's functionality, ease of use, and customer service
Issues with canceling subscriptions and overcharging problems
App's ability to meet specific needs such as location-based access restriction
Positive feedback on the responsiveness and helpfulness of the support team

Rating Breakdown

  • 5
    79% (22 ratings)
  • 4
    7% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    14% (4 ratings)

Reviews with Text

  • 100% (28)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 16, 2025

Once you accept a subscription it makes it very difficult to cancel it and they keep charging you

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 10, 2025

Great app! It works really well and the support team is very responsive whenever there’s an issue. Highly recommended.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

Great customer service and app does what we need. What be good to have an option to hide products from the collection pages as well.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 14, 2025

App doesn't show up. Just a permanent error message in admin.

Using app

About 18 hours

Total reviews

8

Average rating

4.1

5 / 5 Share

June 6, 2025

I am writing to express my full recommendation for the Lock On Restrict Store app, which I have been using for the past six months. As a store owner, finding an effective and reliable solution to restrict access to my website based on geographic location was a top priority—and this app has delivered exactly what I needed. From the very beginning, the Lock On team has provided outstanding customer service. Whenever I had questions or needed assistance, their responses were prompt, helpful, and courteous. It’s clear that they genuinely care about their users and are committed to resolving any concerns quickly and professionally. Additionally, the pricing for the app is very reasonable, especially considering the functionality and peace of mind it provides. It’s a solid investment for any store owner looking to control who can access their website and maintain compliance or strategic visibility. Overall, I am extremely satisfied with the performance of the Lock On Restrict Store app and highly recommend it to any business seeking a reliable location-based access restriction solution. Sincerely, Carisclothing LLC

Using app

7 months

Total reviews

6

Average rating

5.0

All reviews

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