LockOn‑ Restrict Store
The Lock On Restrict Store app has received a mix of positive and negative reviews from users. On the positive side, many users praised the app for its effectiveness in restricting access to their websites based on geographic location. The customer service was highlighted as exceptional, with the support team being responsive, helpful, and willing to assist with various issues. Users also appreciated the reasonable pricing of the app and the ease of use. However, there were negative reviews regarding difficulties in canceling subscriptions, error messages, and issues with the app not showing up in the admin panel. Some users also mentioned problems with custom code injection and overcharging for the app.
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I've been using the LockOn app along with the miniOrange SSO app, and both apps have been working fine for the past 2 years without any major issues. The tech support team has also responded quickly whenever I had questions.
Amazing app! Works exactly as advertised, and the support team is very responsive and helpful!
Once you accept a subscription it makes it very difficult to cancel it and they keep charging you
We’re sorry to hear this. Once a plan is approved, charges begin automatically, and you can cancel anytime directly from your Shopify admin, by uninstalling the app and there are no restrictions from our side. Uninstalling the app immediately cancels future charges. If you prefer to keep it installed, we can also cancel the license for you. We did reach out earlier to help but didn’t hear back. Our support team is always available at [email protected] to assist at any point and help with your concerns.
Great app! It works really well and the support team is very responsive whenever there’s an issue. Highly recommended.
Great customer service and app does what we need. What be good to have an option to hide products from the collection pages as well.
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