All reviews

Rating Breakdown

  • 5
    83% (20 ratings)
  • 4
    8% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 25, 2024

Amazingly responsive customer service. We have an older theme that often requires help with new apps and they stepped in immediately to help us get everything set up. They respond to all emails timely and are very easy to work with. We definitely recommend working with them.

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

I had to restrict access to logged-in users only, and the LockOn app made it super easy. Thank you, Shubhanshu, for your amazing customer service.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Had an issue that I couldn't work out and they jumped on a call with me and it was sorted within 24 hours. Amazing customer service, highly recommend!

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

There's been an issue with lock-on pages caused by the configuration. I'm very impressed by how promptly they respond and try to solve the problem. This team is perfect for businesses that need separate pages for our customer segments. Very supportive team. Thank you for your assistance, Ananya and Girigia!

Store

KNOTTY

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2024

Honestly, I do not think I've ever encountered such support, anywhere. They were willing to listen to my needs and requirements, help me set it up and also provide one feature, not previously offered. I'm currently using two of their apps, and will be adding more as they roll out.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 14, 2024

miniOrange was able to provide a solution uniquely tailored to our situation. The support team were incredibly helpful. Thanks Prashanth and Ashish!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Excellent support! Our special requests were implemented very quickly and the result works perfectly. I can highly recommend this app. Thanks for the fast service!

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

This app is great and simply to use Great customer support. Support reply always within 12 hours.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

This app is great. It does exactly what I need/want. I had some issues with how the lock looked on both desktop and mobile and their support fixed it for me within 24hrs, brilliant service. Thank you

Using app

9 days

Total reviews

9

Average rating

4.3

5 / 5 Share

Nov. 22, 2023

Our shopify them wouldn't link. I E-Mailed support and they attended to and fixed the issue in no time at all. Excellent customer service. Neil - Australia

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

They are very helpful and easy to work with. The product works exactly how I needed.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2023

Great customer support. Something did not properly work with the app and my theme and they fixed it immediately for me. Now the app works perfectly. Thanks a lot.

Store

baj.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

This app works really well for our needs. We also worked with the team of developers to customize a lock for our specific needs. They have been a very helpful team to work with and would recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2023

While we're still testing out the app, it seems to be very simple and does the job. Ananya from customer service has been very helpful so shoutout to her for the prompt replies and support. Thanks!

Store

AKKA

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

This app works great for what I needed and for a great price! I highly recommend! Their customer service was very responsive and so helpful with customizing the passcode widget to look seamless on my client's website. I am very happy!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2023

Excellent Customer Service! I wanted an easy Tag related lock and this app seemed to be the best fit. I couldn't get the app to work properly so I reached out to the Support. My problem was fixed within a few minutes. Amazing experience!!

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 19, 2023

MiniOrange has done it again with LockOn that simply and effectively locks customer access to your site behind login. Great for B2B Shopify solutions. Recommended!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2023

I’ve been looking for ways to protect a product and blogs, where PDF files are archived, from non-members. Tried a few apps on my store, but LockOn is the simplest and the most intuitive lock to customize to fulfill my needs. Besides the app itself, I want to comment on the quality of customer service. As said, it is available 24/7, and the team really tried to understand my needs and offered solution to issues that I had not thought about before. I got the impression that they are willing to offer individualized solution to diverse needs of e-commerce business owners. If you’re unsure about ways to lock anything on your site, just contact them. They might have solution for you.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Sehr gut funktionierende App. Bei Sonderwünschen erhält man erstklassigen Support. Ich kann es nur weiter empfehlen!!! Vielen Dank an Prashanth für den sehr guten Support bei der Einbindung in ein spezielles Theme.

Using app

14 days

Total reviews

1

Average rating

5.0