All reviews

Rating Breakdown

  • 5
    95% (1,205 ratings)
  • 4
    2% (31 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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4 / 5 Share

Sept. 21, 2020

We used this app to translate our store from English to French. It's been working well so far, would definitely recommend

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 16, 2020

Helpful team available to get the best for your shop. Translation background is not very easy but do the job perfectly. competitive price for translation

Store

Loëla

Using app

About 1 month

Total reviews

16

Average rating

4.3

4 / 5 Share

Aug. 14, 2020

Note you need to pay to have your content translated automatically - I would probably have needed to pay 30€ to have my website translated into 1 other language, so I decided to uninstall the app. The translation is made using google translate, it wasn't bad. Also note if you make changes to your original text, the translation will not update automatically. The app designers are helpful and very reactive.

Using app

6 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi Ushas, Thank you for your review! Translation Lab uses the Google natural language recognition AI to automatically translate your store. This AI costs $10 per 500K characters. We charge $9.99 per 300K, which means that our margin is $4. Out of the $9.99 Shopify take $2 so our margin is reduced to $2. Given the bills we pay to AWS for our computing resources and our development team salaries I hope it is clear that the automatic translations cannot be provided for free or for less that they cost right now because even now we are paying out of our own pockets to have the app do what it does. When you go to the Translate page in the app you have a Scan button which will process the information in your store and provide you with an estimate of how many characters you need to translate your store and thus what the cost will be. I do think that $30 is a pretty good price for having your whole store translated. Regarding having your content changes translated automatically, we have not implemented this on purpose. We prefer for the store owner to know exactly how many characters are needed and what the cost will be before they hit the Translate button instead of all this happening behind the scenes and charges being applied to the store. I hope this information is useful to anyone using the app.

4 / 5 Share

June 17, 2020

Translating my site into Swedish was easier than with the two previous apps I tried, so helpful that it is working with the native Shopify translation. Comprehensive - and the support was quick, friendly and professional!

Using app

About 6 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

May 28, 2020

I used the app to manually translate 3 languages, and I did it easily. The Customer support is very kind. It would help to have automatic html customization instead of adding manually (to show the formatted text) thanks!

Using app

28 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 20, 2020

I used this app to translate my professional website in 4 languages. It worked ok, and needed some help with the final touches. Got very quick reply, within 10 minutes ! That was great and the suggestions worked ! Thank you Rado

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 28, 2020

Sehr angenehm, dass es Texte auch automatisch übersetzt. Es könnte jedoch etwas übersichtlicher aufgebaut sein. Der Support ist perfekt

Using app

3 months

Total reviews

3

Average rating

4.7

4 / 5 Share

April 22, 2020

The best thing of this app is the people who is behind it. Specially Todor, who is always helping you, and the answer is always very quickly. I recommend it 100%

Using app

About 1 month

Total reviews

2

Average rating

4.5

4 / 5 Share

April 14, 2020

Works really well and the customer service is super reactive. I toke the first plan that is enought for the size of my website. I recommend for sure!

Using app

18 days

Total reviews

1

Average rating

4.0

4 / 5 Share

April 13, 2020

I would definitely recommend this app. Easy to install and use. Super helpful customer service.

Store

Endelea

Using app

Over 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 13, 2020

I used this app to help to add a new language to my store. I had no issue at all to set up everything. I also translated my own part I wanted to. Very genuine one! Well done guys!

Using app

12 days

Total reviews

14

Average rating

4.6