T Lab ‑ AI Language Translate

Jan. 31, 2024

The app isn't performing as expected and doesn't conform to the developer's declaration. The translation leaves some product categories and items untranslated. For instance, out of the five identical elements present in the same block, only four were translated. It is certainly not worth using this application for a comprehensive translation of an online store.

Nov. 17, 2023

Mi opinión: - cambiaron sus políticas y ahora sale muy caro hacer traducciones, incluso con el plan superior - Las traducciones no son muy brillantes

Sept. 16, 2023

For us it didn't work and we bought the paid version, we contacted them several times with no response to see what was going on. After waiting and not hearing back we deleted the app and emailed for a refund, again no response, they apparently want the $9 and don't care. Would have really liked to use and just get some sort of help or response.

July 28, 2023

This translation app is not as smart as it described. It can not translating content well. You have to manually edited all translations.

July 28, 2023

They call it AI. But it uses third-party robot translation services. Translation is not accurate. Not worth the price. A lot of limitations.

July 27, 2023

Not working anymore. I cannot open the app and get the error "translation-lab.sherpas.design refused to connect."

July 13, 2023

We can't open this app anymore. It shows: HTTP Error 500.30 - ASP.NET Core app failed to start. Hope the team will fix that as soon as possible.

Nov. 9, 2022

Since I installed this app my website started having issues. It got to the point where the website wouldn't load any more, quickly de-installed it.

Sept. 29, 2022

I'm trying to use the app, previously I installed it, then deleted it, and now I want to use it, but it says that it's already installed, however when I go to the apps manager it doesn't show up there. Can't find a solution for that, any help or suggestion?

Sept. 6, 2022

Nothing but issues. I was impressed with the reviews and wanted to give it a try. But my shop messed up, which I need to fix again and have delayed my shop launch. Customer service is not the most helpful, passing on the blame to my theme. But Ive also raised the issue with my theme devs and they suggest to uninstall the app as it was causing far too much issues on different aspects of my shop.. Finally after a couple of days of back and forth with my problems, nothing was solved and I have to uninstall the app. Very dissapointed.

June 15, 2021

fatal, se ha insertado algo en mi codigo que aun habiendo desinstalado la aplicación sigue traduciendo

June 11, 2020

App payante rien de gratuit, mais le principal probleme ou l'on pense apres avoir payé 9$ qu'il va traduire le site en entier, meme pas il faut encore payer 9$ pour 250.000 mots et rien ne dit combien devra t on payer par la suite.

March 31, 2020

This app is listed as FREE...it's very misleading. Free only translates very basic Shopify information. Everything else must be translated by hand or you need to pay to have it translated. Not cool. It should be listed as 'Free with paid options.'

Feb. 27, 2020

New customer, I uninstalled this app within an hour or so of installation because the support was the worst I have received in years. I purchased the paid plan but was told they hadn't looked to see that I was a paying customer. I was told to find support elsewhere. They did apologize about not looking and then offered to help but the excuse was they have lots of requests right now. I would wait until they have things settled before you install this. The app itself looks very promising.