All reviews

Rating Breakdown

  • 5
    97% (869 ratings)
  • 4
    2% (15 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 97% (864)
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4 / 5 Share

May 13, 2025

Fast and accurate support. Not everything is translated at once, but there's a reason for it.

Using app

6 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 10, 2025

Great app. Even better support. After having some issues with recent changes. I found the support to be really great!

Using app

About 4 years

Total reviews

1

Average rating

1.0

4 / 5 Share

April 24, 2024

Application assez simple d'utilisation et efficace même si nous n'avons pas encore checké toutes les traductions pour vérifier certains mots ainsi que le sens des phrases.

Store

Libréa

Using app

8 days

Total reviews

2

Average rating

4.5

4 / 5 Share

March 26, 2024

Très bon outils pour une startup

Store

Sloé

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 1, 2024

I'm starting to use T-lab and needed help from T-Lab support for several questions I had. Todor helped me and provided all answer to my questions, very helpful! Very good support!

Using app

3 months

Total reviews

5

Average rating

4.8

4 / 5 Share

July 28, 2022

The app works great from english to greek ! Thank you for all your help. Manage to translate check out and more.

Using app

6 days

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 4, 2021

Very good auto translation function and ability to overwrite / do manual translations when the automatic one doesn't quite read correctly. I have used this app on three sites now - French, German & Chinese. Most importantly the customer support (Max) is excellent. thanks!

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 28, 2021

Used this app for half a year and suddenly stopped working for a day. No translations showed up when clicking language. Shopify said that it was the developers problem. The developer replied back about 6 hours later saying it was shopify's issue, and worked with shopify to have the translation running again by night time. So must commend them on that. Besides this - the app has been very stable, easy and intuitive to use. But very cumbersome and slow when it comes to making edits or finding data. Besides the 'product' data, nothing is searchable: product variants, categories, pages, blogs, etc... You need to click next 1 by 1 through lists which only show 5 data points at a time. We have 300 products x 10 options each = that means a list of 3000 options to wade through, 5 at a time and takes ages to get anything done if we added a new item or changed an option name.

Using app

Over 1 year

Total reviews

6

Average rating

4.3

4 / 5 Share

June 4, 2021

Great service from Max from the Lab, and he also told me to reach out with a ticket before leaving this app. So, if you wanna try it you now know that at least they have good customer service and that's a plus!

Store

MEMOAIR

Using app

5 minutes

Total reviews

9

Average rating

4.0

4 / 5 Share

April 13, 2021

Good app and awesome support! They helped me to switch around languages (and really fast, too) when I had to change the main language for my page.

Using app

9 months

Total reviews

3

Average rating

4.7

4 / 5 Share

April 26, 2021

Absolutely recommended! Translation Lab makes your website translation easy. Thanks to the organization of the app you'll be able to translate your website page by page, product by product. Also, if you need to change your store's theme you can migrate your translation and make sure you don't lose all your work. Support service very helpful and efficient.

Using app

7 months

Total reviews

5

Average rating

4.4

4 / 5 Share

Sept. 16, 2020

Helpful team available to get the best for your shop. Translation background is not very easy but do the job perfectly. competitive price for translation

Store

Loëla

Using app

About 1 month

Total reviews

16

Average rating

4.3

4 / 5 Share

Aug. 14, 2020

Note you need to pay to have your content translated automatically - I would probably have needed to pay 30€ to have my website translated into 1 other language, so I decided to uninstall the app. The translation is made using google translate, it wasn't bad. Also note if you make changes to your original text, the translation will not update automatically. The app designers are helpful and very reactive.

Using app

6 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi Ushas, Thank you for your review! Translation Lab uses the Google natural language recognition AI to automatically translate your store. This AI costs $10 per 500K characters. We charge $9.99 per 300K, which means that our margin is $4. Out of the $9.99 Shopify take $2 so our margin is reduced to $2. Given the bills we pay to AWS for our computing resources and our development team salaries I hope it is clear that the automatic translations cannot be provided for free or for less that they cost right now because even now we are paying out of our own pockets to have the app do what it does. When you go to the Translate page in the app you have a Scan button which will process the information in your store and provide you with an estimate of how many characters you need to translate your store and thus what the cost will be. I do think that $30 is a pretty good price for having your whole store translated. Regarding having your content changes translated automatically, we have not implemented this on purpose. We prefer for the store owner to know exactly how many characters are needed and what the cost will be before they hit the Translate button instead of all this happening behind the scenes and charges being applied to the store. I hope this information is useful to anyone using the app.

4 / 5 Share

May 28, 2020

I used the app to manually translate 3 languages, and I did it easily. The Customer support is very kind. It would help to have automatic html customization instead of adding manually (to show the formatted text) thanks!

Using app

28 days

Total reviews

1

Average rating

4.0

4 / 5 Share

April 22, 2020

The best thing of this app is the people who is behind it. Specially Todor, who is always helping you, and the answer is always very quickly. I recommend it 100%

Using app

About 1 month

Total reviews

2

Average rating

4.5