All reviews

Rating Breakdown

  • 5
    95% (1,205 ratings)
  • 4
    2% (31 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

Oct. 27, 2022

Awesome! While Shopify support doesn't care, these guys are super helpful and very supportive. Thanks a million!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

Customer service is great - Lina has been super helpful in assisting us with any questions we have or issues that need to be solved.

Using app

27 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

App that works great, I already use it on various stores. Exceptional customer service available and solves problems quickly. Lina exceptional as customer support

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

Highly recommendable because it's easy to use and the translation quality is beyond expectation. We're translating our website from English to German. I can't say it's 100% perfect because there were some wrong translations, which also happen in other AI-based services. The customer service is also amazing. Dimitar was very friendly and he solved the problem quickly. It was a great help. Thanks!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Love this app as well as the support of the T-Lab Sherpas team. Translation into European languages is quite accurate, and if needed the team fixes any issue in really no time! Today we had an issue with the language switcher, it was solved within minutes!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

The application works very well and the customer service team is very fast and helpful. Dimitar helped me solve a problem with a lot of involvement. Thank you.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

Super support, I recommend this app because the support is replying quickly really and this is so important for us as owners or developers for store.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

The customer service is very good, Dimitri was able to help me with all my problems and it was easly fixed!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

I used the app to add more translations! Apart from the translations being top notch, the support team has helped me fix several issues I had!

Store

LUXMII

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

For all those who are having second thoughts, please be informed that the most important thing you would want in any app is Customer Service. If you require assistance, T lab ninjas are always there, they are good, and very polite and gentle. They will solve all your issues, and one you understand the interface, you would not go to any other translation app I am very happy with T lab and hopefully you would too

Using app

4 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 11, 2022

Used 2 times already, great app and experience. Free and premium versions are both awesome, that's also true for the support.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

best app for translate, easy to use and customer service always available, fast and kind. I recommend it to everyone.

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 5, 2022

Fikk hjelp med det jeg trengte da jeg satt fast. Også veldig fin å bruke i oversettelse fra engelsk til norsk.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

Have contacted them several times. They have best support team I have ever seen :) And translations are pretty good! Thanks!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

J’ai eu quelque problème avec ma traduction mais le service clients m’a aider à régler tout cela vraiment vite. Très professionnel!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

needed help with language settings for the markets and some translation issues. Got some great help from Dimitric

Store

dooek

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

Brilliant, although I use the free version, the support team helped me immediately when my translations were suddenly all gone. We must have made a mistake when updating the store with the new theme update and lost the translation. Without your help I would have been lost! THANK YOU!

Store

FEHH

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

très bon service!!! Lorsque j'ai eu besoin de plus d'aide, ils m'ont aidé et ils se sont super bien occupé de moi et quand j'ai voulu diminuer mon forfait... ils m'ont très bien guidé et m'ont remboursé le mois que je venais de payer...

Store

2Bbless

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

Great App! I had a problem with translations of 2 sections on my site and support was amazing. I got helpful advice and video how to translate. I recommend this app to everyone.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2022

The best translation app after testing. In my opinion better then all the other translation apps out there. Very user friendly and great import export feature.

Using app

3 months

Total reviews

6

Average rating

4.8