All reviews

Rating Breakdown

  • 5
    97% (869 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 97% (863)
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5 / 5 Share

Oct. 26, 2022

App that works great, I already use it on various stores. Exceptional customer service available and solves problems quickly. Lina exceptional as customer support

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

Highly recommendable because it's easy to use and the translation quality is beyond expectation. We're translating our website from English to German. I can't say it's 100% perfect because there were some wrong translations, which also happen in other AI-based services. The customer service is also amazing. Dimitar was very friendly and he solved the problem quickly. It was a great help. Thanks!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Estuve mirando varias opciones de apps de traducción y creo que por ahora para mí es la mejor. Pero desde luego lo mejor sin duda es su equipo de soporte. Un 10 para ellos. Responden super rápido y te ayudan en todo lo que pueden. Los he molestado varias veces con cosillas que no conseguía hacer y siempre me han ayudado de forma muy amable. Aún hay algunas cosas que no me van, como la traducción de imágenes, que es una cosa que me encanta que tenga la app y que me viene genial para mi tienda pero que en mi caso no parece funcionar, de todas formas no es algo prioritario en mi caso y me han dicho que están trabajando en saber que pasa, así que espero que pronto pueda usar esta función. Gracias por vuestra ayuda, equipo!

Store

By Inma

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 19, 2022

Love this app as well as the support of the T-Lab Sherpas team. Translation into European languages is quite accurate, and if needed the team fixes any issue in really no time! Today we had an issue with the language switcher, it was solved within minutes!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

The application works very well and the customer service team is very fast and helpful. Dimitar helped me solve a problem with a lot of involvement. Thank you.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

Super support, I recommend this app because the support is replying quickly really and this is so important for us as owners or developers for store.

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

I used the app to add more translations! Apart from the translations being top notch, the support team has helped me fix several issues I had!

Store

LUXMII

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2023

best app for translate, easy to use and customer service always available, fast and kind. I've tried several translation apps (I would say all), but none of them offer what this app offers. Let's start by saying that it's very easy to use, it basically divides what you need to translate into sections and even if you're not sure where to look, there's a search box where you just need to enter a keyword and you'll find the exact section in to look for. In addition to the classic manual translation function, you can have the text translated by artificial intelligence, in this way, even if you have no experience with a certain language, you can have a correct translation. Another thing I want to add is that in the past I have needed their help and it should be noted that in this app there is a chat, unlike the ompetitors where you have to write an email and wait for an answer, here they answer you immediately and they can help you immediately. The cost is not high for what it offers. I recommend it to everyone.

Using app

Over 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 5, 2022

Have contacted them several times. They have best support team I have ever seen :) And translations are pretty good! Thanks!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

needed help with language settings for the markets and some translation issues. Got some great help from Dimitric

Store

dooek

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

très bon service!!! Lorsque j'ai eu besoin de plus d'aide, ils m'ont aidé et ils se sont super bien occupé de moi et quand j'ai voulu diminuer mon forfait... ils m'ont très bien guidé et m'ont remboursé le mois que je venais de payer...

Store

2Bbless

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

Great App! I had a problem with translations of 2 sections on my site and support was amazing. I got helpful advice and video how to translate. I recommend this app to everyone.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2022

The best translation app after testing. In my opinion better then all the other translation apps out there. Very user friendly and great import export feature.

Using app

3 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Sept. 29, 2022

Great app, great customer support and easy to use! Very happy with my experience using T lab. Never used anything else for translations.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

The app is amazing, but the support is even better! wow they rally went above and beyond - Can recommend 100%

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

I can translate my entire website without the need for payment and word limits, and I can even translate images with no limit as well. I highly recommend this app if anyone is looking to make their website international.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

サイトの細かい部分まで翻訳することが出来るアプリです。 サポートをお願いすると、サイトに合ったアドバイスをくれる 親切な対応をしてくれます。お願いした仕事は美しく仕上がり、返信も早く、迅速に対応してくれます。 このシンプルな様に思えるメールでのやり取りが、親切に対応してくれるところは意外と少ないと感じますのでT-Labさんはお勧めします。 やり取りは英語になりますが、 アプリは主要言語に対応しています。

Using app

Over 2 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 16, 2022

First of all, we would like to congratulate the Sherpas Team for all the great work on this app. Secondly, here is our review : Positives : So far, so good. -The app is able to translate 99.9% of the content correctly , as we can tell. There are some really small parts/words where the app misses the meaning of a phrase but that's fine with us as we can easily adjust the translations manually. Nevertheless, the app translates most of the text very accurately. Most of the time, we don't even have to intervene manually. -The UI is very simple and makes the experience headache-free. -The translation time is quitte fast, and we love the fact that we can just leave the page once we launch the "auto-translate" feature. The notification by email is a big plus ! This helps us know when to come back and check if everything is well-translated. Negatives : None so far, really. Things that we would love to see in this app : 1) Have the option to let the app auto-translate new changes on specific time. For example, the app could check daily at a specific time ( ex: midnight) for changes. If it detects changes, then auto-translate by itself. Once finished, send an email notification that an auto-translation took place the x date at y time. If it could tell some more info as to where the translation took place (ex : products) that would be a great plus. You could ask me why this option would be so important... Well, there have been times where we would forget to translate new content on our eshop so new content would stay untranslated for some days before we would have noticed. Having this option would resolve that. 2) Have an exclusion list of words or phrases that we don't want to be translated. This would be really helpful for brand names or other specific words that we don't want to be translated.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Very good customer Support (@Dimitar:) thank you so much. The integrated translations in shopify backend makes this app a must have for a professional shop. No extra selector for language! Yay

Store

ROLLIC

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

The app is really helpful to translate! the support team especially is highly responsive and goes the extra mile in order to help solve any issues regarding the app. Special mention to Dimitar who helped solve an issue by making a video tutorial, especially for our brand. Thanks a lot. much appreciated!

Using app

Over 1 year

Total reviews

3

Average rating

5.0