All reviews

Rating Breakdown

  • 5
    97% (896 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 96% (885)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 7, 2022

Best customer support, really a go to if you need multiple language on your website. Far the best app compared what is available.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2022

Recommend the app. Very easy to work with and customer support is open to help translate apps that are not part of the theme for example.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2022

Very easy, "Real translation" that you have on the store, not a app running in background using google autotranslate with an app fee running indefinitely.

Store

CASEBOB

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Ik ben heel blij met deze vertaal app! Als native Duitse kan ik het resultaat goed beoordelen en het merendeel klopt en scheelt me erg veel werk en geld. Ook het zoeken op een product of pagina werkt prima, als je slechts een paar wijzigingen in je website hebt aangebracht. Dikke pluim!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

I add trouble uploading pictures to my French site and Lina from the App help me resolve the issue very quickly. She was very helpful!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

Awesome! While Shopify support doesn't care, these guys are super helpful and very supportive. Thanks a million!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

Customer service is great - Lina has been super helpful in assisting us with any questions we have or issues that need to be solved.

Using app

27 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

App that works great, I already use it on various stores. Exceptional customer service available and solves problems quickly. Lina exceptional as customer support

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

Highly recommendable because it's easy to use and the translation quality is beyond expectation. We're translating our website from English to German. I can't say it's 100% perfect because there were some wrong translations, which also happen in other AI-based services. The customer service is also amazing. Dimitar was very friendly and he solved the problem quickly. It was a great help. Thanks!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Estuve mirando varias opciones de apps de traducción y creo que por ahora para mí es la mejor. Pero desde luego lo mejor sin duda es su equipo de soporte. Un 10 para ellos. Responden super rápido y te ayudan en todo lo que pueden. Los he molestado varias veces con cosillas que no conseguía hacer y siempre me han ayudado de forma muy amable. Aún hay algunas cosas que no me van, como la traducción de imágenes, que es una cosa que me encanta que tenga la app y que me viene genial para mi tienda pero que en mi caso no parece funcionar, de todas formas no es algo prioritario en mi caso y me han dicho que están trabajando en saber que pasa, así que espero que pronto pueda usar esta función. Gracias por vuestra ayuda, equipo!

Store

By Inma

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 19, 2022

Love this app as well as the support of the T-Lab Sherpas team. Translation into European languages is quite accurate, and if needed the team fixes any issue in really no time! Today we had an issue with the language switcher, it was solved within minutes!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

The application works very well and the customer service team is very fast and helpful. Dimitar helped me solve a problem with a lot of involvement. Thank you.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

Super support, I recommend this app because the support is replying quickly really and this is so important for us as owners or developers for store.

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

I used the app to add more translations! Apart from the translations being top notch, the support team has helped me fix several issues I had!

Store

LUXMII

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2023

best app for translate, easy to use and customer service always available, fast and kind. I've tried several translation apps (I would say all), but none of them offer what this app offers. Let's start by saying that it's very easy to use, it basically divides what you need to translate into sections and even if you're not sure where to look, there's a search box where you just need to enter a keyword and you'll find the exact section in to look for. In addition to the classic manual translation function, you can have the text translated by artificial intelligence, in this way, even if you have no experience with a certain language, you can have a correct translation. Another thing I want to add is that in the past I have needed their help and it should be noted that in this app there is a chat, unlike the ompetitors where you have to write an email and wait for an answer, here they answer you immediately and they can help you immediately. The cost is not high for what it offers. I recommend it to everyone.

Using app

Over 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 5, 2022

Have contacted them several times. They have best support team I have ever seen :) And translations are pretty good! Thanks!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

needed help with language settings for the markets and some translation issues. Got some great help from Dimitric

Store

dooek

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

très bon service!!! Lorsque j'ai eu besoin de plus d'aide, ils m'ont aidé et ils se sont super bien occupé de moi et quand j'ai voulu diminuer mon forfait... ils m'ont très bien guidé et m'ont remboursé le mois que je venais de payer...

Store

2Bbless

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2022

The best translation app after testing. In my opinion better then all the other translation apps out there. Very user friendly and great import export feature.

Using app

3 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Sept. 29, 2022

The app is amazing, but the support is even better! wow they rally went above and beyond - Can recommend 100%

Using app

Over 1 year

Total reviews

1

Average rating

5.0