All reviews

Rating Breakdown

  • 5
    95% (1,191 ratings)
  • 4
    2% (30 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

July 20, 2021

The support is really good. Very friendly and helped me a lot with the questions I had. The translation is also very fast and easy to use.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2021

This app is really wonderful. It is quite a lot of fun to use and it is easy to translate and make changes to things, especially in the Rich Text Editor. I really love it, and I would recommend it to anyone. Support is amazing, friendly and professional. I will not use any other translating app for any of my stores.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2021

I'm using the app on my webshop and it is working pretty well. The most important is the service I've got when something went wrong. The guys were amazing, fixed the problem immediately, and recorded a video with detailed explanations. I could warmly recommend it.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2021

The customer service is really good, replies fast & every time I encounter a problem, they solve it fast. Great app!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2021

Works really great. And their costumer support is amazing and very helpfull. It is really easy to work with and the AI is amazing!

Store

Pleated

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2021

Great app! Recommend for someone who does not have big budget for translations and the site does not contain too much text - you can translate the text in very easy/fast way! If you have the text already translated - you can very easily copy paste it in the text box. I had some issues finding some sections of website to translate, but the costumer service was SO FAST and helpful / so I was able to fix everything in super speed! They explained everything in such a manner, that I have no more issues finding the text that I wish to translate! They even did some editing in code - fixing an issue I was facing! (Shopify support instead recommended me to contact a PAID Shopify expert to fix this issue, but T Lab did it for me for free). The app is very easy to use and navigate. It also provides some free word translations (10k per month I guess). Recommend, recommend, recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2021

great and easy to use, also the customer support is super ! thank you so much for the export and import feature that saved our time

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2021

Many things can be said about this company; however, one thing stood out the most from my experience, and that was DEDICATION. What started out as a bit rocky blossomed into a beautiful ending. All my translations integrated well, and I was delighted to see my first and last name in four different languages. The customer service was impeccable, and there was meticulous attention to details from start to finish, excellent work from their team. All I can say is they deserve a standing ovation. Bravo Translation Lab, bravo!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2021

I used the app to translate my online store in another two languages so smoothly, so good that I even can't believe it. Amazing customer service - fast reaction, excellent explanation. Professional service from everywhere. I stongly recommend the app!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2021

Great app for easy translation of website. Customer support was really helpful and responded really quickly to a problem I had and fixed it immediately.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2021

I used the app to translate my shop in several languages. It is really easy to use and if you need any help, the customer service responds and helps in a few minutes. I really recommend it !

Store

Thea's

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

This is a wonderful app. The customer service is great! They answer fast and fixed every issue I had.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 23, 2021

A very impressive app and a nice and fast support team. Had several questions coming out with successful results. Thank you guys for this service.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2021

I used the app to translate my websites into several languages. It is very easy to use and the support from Max was spot on.

Using app

4 days

Total reviews

8

Average rating

5.0

5 / 5 Share

June 23, 2021

Highly recommend this app. - the AI translation is very good, much better compare to other apps which translate like Google translate - Easy to use interface. Love the bulk options edit function. Really helpful especially your store has many products/variants - Free translation (although there is a limit, but it will renew monthly) Super helpful support, many thanks to Max. He quickly response and even further help us to fix an issue with our theme which is not in his scope. Would definitely recommend this app to everyone.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2021

Really good costumer service! Had a custom problem on the design part, and the developer team took over and fixed it the same day as I wrote them. Thanks for the great work!

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2021

Highly recommend using Translation Lab. The app itself is easy to use & works perfectly but what really makes the difference here is the amazing customer service. Max goes above and beyond to make sure the app delivers.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2021

The App is very convenient, lightning fast and the customer service is top notch! This is a true recommendation.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2021

Great customer service and got to the answer of all my problems really quickly. Highly recommend for this app!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2021

Great app. Does what it says it should do and really good customer service. Got to the answer of all my problems really quickly.

Using app

2 days

Total reviews

1

Average rating

5.0