All reviews

Rating Breakdown

  • 5
    95% (1,210 ratings)
  • 4
    2% (30 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

Jan. 5, 2021

Second time I use this app for a business. Always great service and for a FREE app, you can basically do everything you need! Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

Fast and friendly support. Once you get to understand the way it works, translating will become fun!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2020

This app has been great! I’ve managed to translate all my store in one day, thanks also to the AI translation feature. The support also was very helpful when I needed to translate some text strings that were missing.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

Very good professional app, very nice and helpful support. Interface also is good and understandable.

Store

moop.lv

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2020

Exzellente App. 2-Sprachigkeit meines Shops war in 3 Stunden realisiert. Die automatische Übersetzung funktioniert auch bei komplexen Texten wiedererwartend gut, was immens Zeit spart. Keine monatlichen Fixkosten, mehr Übersetzungskontingent kann relativ kostengünstig zu gebucht werden. Der Support antworten in kürzester Zeit freundlich und kompetent. Klare Empfehlung!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2020

I used this app to have French and arabic translations in my website, it worked really fine and could give me access to auto translation to translate all the content. I had some difficulties with the laguage switcher that appears in the top naviguation bar, but the exchange with Sherpas team (developpers) did great and now i have the result i wanted. You guys did the job in a short window of time. Thanks a lot for the amazing service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2020

The app is very simple to use and offer good choice for integration to our shop. Also a great support from the team who help me promptly to some of my questions! Thank you guys !

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2020

Estoy muy contenta con la aplicación, es fácil de usar y efectiva. Y el servicio al cliente es de verdad lo mejor.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2020

Love this app! It makes translating your webshop really easy. If you need help they are always responding with a solution as soon as possible. great customer service.

Using app

About 2 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 27, 2020

I like this app. It's super easy to use and accurate. The only problem I had was to my lack of knowledge and part of the theme settings. This was solved by the translation lab support in minutes on a Sunday night.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

I have no bad comments about this app. Easy to use, friendly and great customer service, reply quickly and solve all my questions about the app!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

The app works pretty well together with the new native Shopify multi language capabilities. No changes in the theme files are required. Automated translation quality is very good and pricing is very fair as there is an option to purchase one time translation credits. Support was very helpful and answered promptly.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

Short review: Simply awesome, The best customer support ever. Long review: Let's start from my background, I was used to WordPress where I have to pay a yearly plan for WPML while this is entirely free to use. it has all the options you can imagine and I did not have any problem with the Debut theme. When I noticed the email templates wouldn't show up in the app I contacted the developers on Sunday and I got the answer the same day which resolved my issue. that was such a great surprise. It was pretty easy to translate the Email Templates with the AI auto translator (I'm translating from English to Italian) compared to other apps that require the use of liquid to localize them. The AI Auto-Translator is a very practical feature. the business model they are using is simply genius. One could just use this app for free and translate everything by himself, but there could be people like me who don't have time to translate everything manually. it doesn't even cost that much if you need some extra translation credits. In conclusion, I think there should be more apps like this in the Shopify App Store. I had a very good experience.

Store

FreeInk

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

Great app! Easy to navigate, easy to use and works as I would expect. Customer support was also very responsive and friendly when I asked them to include our country's flag as a language icon (Slovenia, a small country and not a lot of speakers, so I understand that it wasn't there by default).

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

Great support team with efficient response over support tickets. When I needed, they were always available. Supper recommended!

Store

Broolls

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

Great app, does the translation without issues. The migration feature would be really good, to migrate the translation from old theme to updated theme. Support is brilliant, Max help was invaluable. Thank you

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2020

Easy to use ! Friendly and great customer service, reply quickly and solve all my questions about the app!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

This app is a must have for anyone that needs to expand their Shopify to a multi-language store. Well done.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

Perfect app with perfect customer service, set up within 5-10 minutes. Highly recommend it because its free as well.

Store

TANQ

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

Really pleased I installed this app as the support is the best I have had in the 3 years I have been with Shopify. Highly recommend using this app even if you are not tech savvy as support get back to you straight away and are more than happy to go above and beyond for you. Thankyou for all of your help Sherpas Design really appreciate it

Using app

41 minutes

Total reviews

5

Average rating

5.0