All reviews

Rating Breakdown

  • 5
    97% (869 ratings)
  • 4
    2% (15 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 97% (864)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 9, 2025

Great Service, Quick support response, I got a response from the agent Marina and not only did he/she show me what I did wrong, but also fixed the blog page for me. Highly recommended.

Store

WeLead

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

Professional and amazing company to work with. Once of the best I have worked with from A-Z they take care of you so you dont have any issues.! VERY HIGHLY RECOMMENDED!

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

May 7, 2025

We have contacted the support team at T Lab twice now and on both occasions they replied almost instantly. Today Stoycho helped me resolve something within 10 minutes which I had been trying to do all morning. He is fast in responding and so helpful. This translation app is just excellent in every way.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2025

best app for translations. 5 stars!

Store

Le Blu

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2025

The onboarding process with Marina was excellent! She was very helpful, quick to respond, and explained everything clearly. I especially appreciated how she structured the steps so well – it really made getting started with T Lab easy and smooth. Thank you for the great support!

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2025

THANK YOU SO MUCH FOR YOUR SUPPORT!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2025

Always super fast to help and find a solution! Love these guys. Big thanks to Dimitar :)

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 24, 2025

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2025

I had a great experience with the T Lab support team. They responded quickly and took the time to thoroughly look into my issue after I provided some feedback. I really appreciated how they followed up and worked to resolve everything effectively. With the app, we found an easy solution to implement images with text in another language in our shop – in our case, from German to English. The communication was smooth and professional throughout. Highly recommend their service.

Using app

3 days

Total reviews

4

Average rating

4.8

5 / 5 Share

June 22, 2025

Пиша това ревю на български към нашите хора, всички с които работим и предстои да вдигаме сайтове, и към всички българи, които с много труд се стараят да пробият на международния пазар - хора, ползваме този app за всички наши клиенти, за които правим SEO и онлайн магазини. Техническият екип и екипът от съпорта са на изключително високо ниво - пишете им за всичко, от което имате нужда на български и сами ще усетите тяхното приятното и пресонализирано отношение, което е рядкост и изключително ценно. Ако искате качествени преводи, супер добри функционалности и удобство - от сърце ви препоръчвам T-lab Нади Гилова Founder & CEO SEOexpert

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2025

I had a great experience with their customer support team. They responded incredibly quickly and were extremely helpful throughout the entire process. It's rare to find such efficient and friendly service these days – I truly appreciate their dedication and professionalism! カスタマーサポートの対応がとても早くて素晴らしかったです。迅速かつ丁寧に対応していただき、本当に助かりました。ここまで親切でプロフェッショナルなサービスはなかなかないと思います。心から感謝しています!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2025

Absolutelly amazing product with excellent customer support. Their customer focus is something really special. I got a lot of trouble maintaining multiple languages manually, this app really addressed this.

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2025

Highly recommended! The support is very cooperative, helpful and responds fast! All team memebers from Stoycho to Marina are very helpful!

Store

KICA

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

April 2, 2025

He was there to help me with my problem and provided pictures so I could better understand.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

Really great app! Translation works super well and setup was easy. Support is super friendly an replies fast. Totally happy - perfect if you need a multilingual store!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2025

Great app and great customer service and support!

Using app

Over 1 year

Total reviews

14

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

The team was very helpful to fix the issues we had with the version in 2024, so now it's working well and we are happy to recommend them. They go out of their way to help you and have satisfied customers whatever the problem.

Using app

Almost 3 years

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for the honest feedback. We took it to heart and have since rolled out a new “Store Context” feature: you can now tell the AI exactly which products and industry terms matter (e.g. luxury bedding, pocket-spring mattresses). Combined with our upgraded GPT-4-based engine, this keeps key words like pocketfjädrar and hästtagel consistent across every page. We have enabled the feature on your store and let you test translations (no publishing required) at no extra cost. Your input pushed us to ship this improvement, and we’re committed to making sure the results meet your standards. If you’d like to give it another try, just let us know – we’re here to help!

5 / 5 Share

April 2, 2025

We've been using this translation app across five of our Shopify stores, and it has consistently exceeded our expectations. The app itself is user-friendly, reliable, and packed with features that make managing multiple languages effortless. It has significantly improved the customer experience on all our stores. On top of that, the support team is outstanding — always quick to respond and genuinely helpful whenever we need assistance. I highly recommend this app to anyone looking for a dependable translation solution for their Shopify store.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2025

Great product with excellent service.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

March 31, 2025

Using app

9 days

Total reviews

16

Average rating

5.0