All reviews

Rating Breakdown

  • 5
    95% (1,210 ratings)
  • 4
    2% (30 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 8, 2020

Customer service is great! It is not easy to find specific information. Perhaps having the website as it is and translating it directly in the template would be a good option.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2020

Amazing support, answer after 10min of emailing them ! Thank you for your time. We will use this application on our website.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2020

Nice app, automatic translation is great idea, a lot of customers was missing other language in our shop.

Using app

4 days

Total reviews

15

Average rating

4.9

5 / 5 Share

Feb. 11, 2021

This app is amazing. It integrates perfectly with our Launch theme, and can literally translate every word, including headers and forms. Auto-translated pages can be manually edited in order to fit in the design. Free version is fine for small stores. Paid version's monthly rates are very friendly. And last but not least, the guys behind the app offer rock star support! Highly recommended. I repeat - the people at Sherpa's offer absolute great support. No kidding.

Store

zpritzi

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

Amazing and Fast support service, highly recommend 5 of 5! App aswell work fine ,easy to use for everyone

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

I am so happy with the app. It was easy to install and to translate all of the pages of my website. The support is simply fantastic! They helped me out with all of my questions and requests very quickly. I would definitely recommend the app to everyone!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

Thanks to have resolve in less than 24 hours my problem :) Waiting for the translation of the tags that are yet not available (I use Brooklyn theme). Véronique

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

We are using this app to merge our 3 European sites into 1 website. The app is really easy to use and the support is fantastic...they reply almost immediately and are extremely competent. Would definitely recommend :-)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

We are based in Japan and used this app to have our store in English and Japanese. The access is easy and smooth (needs a bit of searching, but overview is great and someone who used it for the first time will find it easy to navigate through). Whenever I need help with something, the support team gets it fixed very fast and the customer support is fantastic! Thank you so much!

Store

MAOTA

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2021

UPDATE JULY 2021: The 5-star rating is WELL DESERVED. I continue to contact customer support for updates and tweaks to our website. The app works seamlessly and the customer support is FANTASTIC. We are very happy with our app choice and it is great to know that the team is always ready to help out! 5-STAR APP & 5-STAR SERVICE!!! September 2020: I used this app so that I could merge 2 websites into one website. The implementation was very easy, and I am speaking as someone who is not a programmer. There were a few things deeper within the website that I could not do so easily. A couple of emails and a fantastic explainer video, and then I could complete the task. All in all a very impressive app and operation. Many thanks to Max!

Store

SkiGala

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 28, 2020

Great app for translating with a free plan available. Also, the support is super quick and helpful!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2020

Had a problem with one of the settings and asked them to fix it and not only were they super fast at giving a solution as they were very nice and cordial. 5/5 stars, probably the best app I have in my store

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2020

Absolutely recommend the app and this team! The app works well from the first second and the support is incredible helpful! I had some custom request and they solved that fast. I think all app support should be like this! Sherpas Design is awesome! Thank you guys!

Using app

7 days

Total reviews

6

Average rating

4.5

5 / 5 Share

Nov. 26, 2020

Great App, easy and friendly to work. The customer service is fast and very professional. I strongly recommend it.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

Translate Lab is a totally amazing app to work with. If all your translations are ready you can set up your store in one day. Support is incredibly fast and helpful!

Using app

5 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 26, 2020

It is a very easy and good application, maybe it would be better if there were explanations for the export and import parts. The support team is also successful and fast.

Store

Peronn

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

Great and Fast customer service when I needed helped with a page issue almost immediately ,solid translations

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

Very helpful app. The import/export feature it's amazing and the auto-translate option is already very good. It's easy to launch your multi-language website in this way. The support team is five-star

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

Fast and accurate Customer Service experience. Professional attitude and proper solutions...........

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

I have a lot of questions and everytime I sent an e-mail to the support center, I received very quick feedback. Very friendly and competent support.

Using app

About 1 month

Total reviews

1

Average rating

5.0