All reviews

Rating Breakdown

  • 5
    95% (1,179 ratings)
  • 4
    2% (29 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

Sept. 4, 2020

Tranlation Lab APP easy to use, and support (if needed) is great. A text item, which could not be translated, was fixed by support. Thanks.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

Great transaltion app with very helpfull staff! When running in to problems they will help right away.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 2, 2020

Do not hesitate if you are looking for the best translation app. We had a few issues with backend translations and after struggling a bit, we asked tech support for some assistance. Max solved it immediately. The interface is excellent, very simple and intuitive to use. After trying several apps, this one just worked. I would not hesitate to recommend it.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

La plataforma es muy intuitiva y fácil y el servicio de atención al cliente muy bueno, me ayudaron con las dudas que tenía.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2020

Best app to translate your website. and so easy to use, really liked it. also customer is really grate.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2020

One of the simplest app for translation in Shopify. Something could be improved, but the Support is always ready to solve any problems!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

We use Translation Lab on our site and we are very happy with it! The support responds quickly and has always been able to help us.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

Great customer service. Very useful and simple App. Would recommend it! I've asked them to mask a language icon to my website and they perfectly did the job!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

Finally a translation app with a good UI that does its job easily. Customer support was also very helpful.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

The customer service of these guys is great! Everything go's fast and smooth. I would recommend it! :) I've asked them to add an langauge icon to my website and delete it, they perfectly did the job!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

Does what it is suppose to do. Came across an issue of not translating and the support helped me quite quickly.

Using app

11 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 21, 2020

Very good app, makes it easy to translate everything on your page. But best of all is the customer service, they’ve been amazing! Highly recommend.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

Translation Lab app is the best translation app there is on the market. The one thing I love the most is the team behind the app. Whenever I had a question or did not know how to do something they were available to help out. App is constantly being improved and new features are added. I strongly recommend!

Store

Leanstr

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2020

Very good and easy to use app ! You can translate in automatically mode or manually and the Support Service is very efficiency. I recommend !

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 13, 2020

I used this application to help me translate my shop to 4 languages. I had some problemes because My theme is shoptimized. I contacted the technical support wich helps me to solve this and i was able to translate all my shop the desired languages. I recommand this application because works well and technical support is great.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 14, 2020

Note you need to pay to have your content translated automatically - I would probably have needed to pay 30€ to have my website translated into 1 other language, so I decided to uninstall the app. The translation is made using google translate, it wasn't bad. Also note if you make changes to your original text, the translation will not update automatically. The app designers are helpful and very reactive.

Using app

6 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi Ushas, Thank you for your review! Translation Lab uses the Google natural language recognition AI to automatically translate your store. This AI costs $10 per 500K characters. We charge $9.99 per 300K, which means that our margin is $4. Out of the $9.99 Shopify take $2 so our margin is reduced to $2. Given the bills we pay to AWS for our computing resources and our development team salaries I hope it is clear that the automatic translations cannot be provided for free or for less that they cost right now because even now we are paying out of our own pockets to have the app do what it does. When you go to the Translate page in the app you have a Scan button which will process the information in your store and provide you with an estimate of how many characters you need to translate your store and thus what the cost will be. I do think that $30 is a pretty good price for having your whole store translated. Regarding having your content changes translated automatically, we have not implemented this on purpose. We prefer for the store owner to know exactly how many characters are needed and what the cost will be before they hit the Translate button instead of all this happening behind the scenes and charges being applied to the store. I hope this information is useful to anyone using the app.

5 / 5 Share

Aug. 6, 2020

Excellent app, and even better customer service. The app performs exactly as described, providing translation of your Shopify webpage in a simple and incredibly effective way. Was able to translate only the exact elements I needed to. Their customer service answered each of my queries within a day and solved each of my problems. Definitely recommend.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

Amazing app. A well setup to use auto translation to manual were you can easily fix it yourself to perfection Their support team is absolutely excellent in prompt replies + resolutions, if any issues like I had . Just 1 area they need to better improve is, to have a better setup for the pages to translate. I give it 4.5 rating! Bravo!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

The App is great, our theme doesn't support the checkout page translate, but Translation Lab guides us to make the checkout page translated. Support is fantastic, fast, we're free users.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2020

Best language manager APP ever! You can translate your store in your targeted languages by hand, or you can let the APP do the translation by a very accurate AI. Super suggested!

Using app

9 months

Total reviews

3

Average rating

5.0