All reviews

Rating Breakdown

  • 5
    97% (869 ratings)
  • 4
    2% (15 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 97% (864)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 27, 2025

Soporte atiende excelente

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2025

Highly recommend the T Lab app! It’s incredibly straightforward and easy to use. What really sets it apart is the outstanding support team. They go above and beyond with detailed, thoughtful assistance whenever you need help. A brilliant app and excellent service all round!

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2025

I needed help with switching AI translate from one language to another and the customer support was quick and efficient with helping me solve the issue

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2025

Nach anfänglichen kleinen Schwierigkeiten in der Nutzung, kommt man mit der Zeit sehr gut mit der App zurecht. Super schnelle Hilfe und Unterstützung von Seiten des Support-Teams.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2025

The best and most complete so far ! And we've tried a lot. The team is super active and very helpful.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 18, 2025

Previously, we used other third-party apps, but due to higher costs and limitations that required frequent upgrades, along with a negative impact on our SEO ranking (related to URL structure), we started looking for an alternative. I'm glad to have found T-Labs as a potential solution. We first tested the free version before upgrading to the paid package as a replacement for our previous apps. In terms of pricing and support, I find both aspects reasonable. A great advantage is that they even helped customize the language switcher location, and our Shopify SEO ranking improved (also related to the URL structure). As for support response times, it’s understandable that there may be some delays due to different time zones.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 14, 2025

We had a great experience with the support team. They were responsive, professional, and went the extra mile to help us integrate the language switcher exactly as we needed. A big thank you to the team for their support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

Store

Rubinia

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

Great app, easy to use and a more than excellent customer service. Highly recommend!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2025

Customer service support is fast and the problem is solved quickly

Store

FNIRSI

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 10, 2025

The app is easy to use, thanks to the glossary the translations can be pretty accurate, but for some wording it needs to be reviewed manually. Their customer support is very reactive and helpful, it takes less than 10mn to solve any problem!

Store

Trone

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2025

该应用运行良好,且支持到位,推荐大家使用

Using app

About 2 months

Total reviews

6

Average rating

3.7

5 / 5 Share

March 4, 2025

Easy to use and straightforward app for website content and product translation. Thanks to Dimitar and Todor from the support, always quick to provide a generous help and guidance.

Using app

2 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 24, 2025

Have been using this translate app for a while now, never had any issue. Then I had a request for customization that needed coding knowledge I lack and their support / dev team helped me very quickly.

Using app

Over 3 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 24, 2025

The representative was exceptionally helpful in addressing my requests. She remained online until all my concerns were fully resolved, demonstrating professionalism, patience, and efficiency. Not only did she provide effective solutions, but she also went the extra mile by offering me a bonus on my plan. I truly appreciate her outstanding support and highly recommend this app!

Using app

Over 1 year

Total reviews

5

Average rating

4.6

5 / 5 Share

Feb. 23, 2025

The Agent helped me out and was honestly amazing, he helped me out with everything i was looking for and even helped me out with stuff that was out of his reach. Amazing support, amazing app! If you have any questions just click on the button to talk to an agent and they'll immediately help you out with any of your concerns. Amazing!

Store

Noyai

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2025

Exceptional service and technical support! They resolved my issue quickly and efficiently. On top of that, they even provided a short instructional video to guide me for future occasions, so I can handle it myself next time. Truly outstanding customer care—I highly recommend them!

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

This app is easy to use and allows us to translate even our transactionnals emails ! Customer service is very efficient too. We worked together for many years now ! Highly recommended.

Store

J&JOY

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Very kind and efficient service team! I'm using T-lab for over a year now, and I am more than satisfied with!

Store

Fvria

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Customer support is great so far. Let's test the app capabilities.

Using app

Over 1 year

Total reviews

1

Average rating

5.0