All reviews

Rating Breakdown

  • 5
    97% (891 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 96% (882)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 8, 2025

Absolutelly amazing product with excellent customer support. Their customer focus is something really special. I got a lot of trouble maintaining multiple languages manually, this app really addressed this.

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2025

Highly recommended! The support is very cooperative, helpful and responds fast! All team memebers from Stoycho to Marina are very helpful!

Store

KICA

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

April 2, 2025

He was there to help me with my problem and provided pictures so I could better understand.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

Really great app! Translation works super well and setup was easy. Support is super friendly an replies fast. Totally happy - perfect if you need a multilingual store!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2025

Great app and great customer service and support!

Using app

Over 1 year

Total reviews

14

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

The team was very helpful to fix the issues we had with the version in 2024, so now it's working well and we are happy to recommend them. They go out of their way to help you and have satisfied customers whatever the problem.

Using app

Almost 3 years

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for the honest feedback. We took it to heart and have since rolled out a new “Store Context” feature: you can now tell the AI exactly which products and industry terms matter (e.g. luxury bedding, pocket-spring mattresses). Combined with our upgraded GPT-4-based engine, this keeps key words like pocketfjädrar and hästtagel consistent across every page. We have enabled the feature on your store and let you test translations (no publishing required) at no extra cost. Your input pushed us to ship this improvement, and we’re committed to making sure the results meet your standards. If you’d like to give it another try, just let us know – we’re here to help!

5 / 5 Share

April 2, 2025

We've been using this translation app across five of our Shopify stores, and it has consistently exceeded our expectations. The app itself is user-friendly, reliable, and packed with features that make managing multiple languages effortless. It has significantly improved the customer experience on all our stores. On top of that, the support team is outstanding — always quick to respond and genuinely helpful whenever we need assistance. I highly recommend this app to anyone looking for a dependable translation solution for their Shopify store.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2025

Great product with excellent service.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

March 31, 2025

Using app

9 days

Total reviews

16

Average rating

5.0

5 / 5 Share

March 30, 2025

Amazing support. We had issues with some custom French translation in the theme and they were able to help us get them fixed. Highly recommend it! Merci!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2025

Really great way to translate your page. The automatic AI translation is a game changer. We are using the DeepL API and everything is working just fine so far. Big up for the support aswel, they answer questions and help with everything in a matter of seconds/minutes.

Using app

4 days

Total reviews

6

Average rating

4.3

5 / 5 Share

March 27, 2025

Soporte atiende excelente

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2025

Highly recommend the T Lab app! It’s incredibly straightforward and easy to use. What really sets it apart is the outstanding support team. They go above and beyond with detailed, thoughtful assistance whenever you need help. A brilliant app and excellent service all round!

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2025

I needed help with switching AI translate from one language to another and the customer support was quick and efficient with helping me solve the issue

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2025

Nach anfänglichen kleinen Schwierigkeiten in der Nutzung, kommt man mit der Zeit sehr gut mit der App zurecht. Super schnelle Hilfe und Unterstützung von Seiten des Support-Teams.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2025

The best and most complete so far ! And we've tried a lot. The team is super active and very helpful.

Using app

3 months

Total reviews

6

Average rating

4.3

5 / 5 Share

March 18, 2025

Previously, we used other third-party apps, but due to higher costs and limitations that required frequent upgrades, along with a negative impact on our SEO ranking (related to URL structure), we started looking for an alternative. I'm glad to have found T-Labs as a potential solution. We first tested the free version before upgrading to the paid package as a replacement for our previous apps. In terms of pricing and support, I find both aspects reasonable. A great advantage is that they even helped customize the language switcher location, and our Shopify SEO ranking improved (also related to the URL structure). As for support response times, it’s understandable that there may be some delays due to different time zones.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 14, 2025

We had a great experience with the support team. They were responsive, professional, and went the extra mile to help us integrate the language switcher exactly as we needed. A big thank you to the team for their support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

Store

Rubinia

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

Great app, easy to use and a more than excellent customer service. Highly recommend!

Using app

Over 4 years

Total reviews

2

Average rating

5.0