![Contlo ‑ Marketing & Helpdesk for Shopify](https://cdn.shopify.com/app-store/listing_images/3fad2990036f3a2fef930edbb930430f/icon/CMi-7YbthoQDEAE=.png)
Contlo ‑ Marketing & Helpdesk
Contlo - AI Native Ecommerce Marketing & Helpdesk Platform
Rating
4.7
feedback
71
chart
#3,206
All reviews
Rating Breakdown
Oct. 17, 2023
Loved the experience of working with Contlo. I've been associated with them a little over a year and what shines is the user friendly UI/UX and the outstanding customer support. (A huge shoutout for Suraj Tiwari who's currently handling our account.) While the WhatsApp template submission with Gupshup isn't the most convenient, creating and sending the campaign later definitely is. I also like the way analytics are captured at Contlo. Some improvements needed, but overall, a great choice!
Oct. 13, 2023
Contlo has been a fantastic addition to my brand's marketing toolkit. It has streamlined my email marketing efforts and consistently delivered outstanding results. I highly recommend Contlo to any business looking for an efficient and reliable email marketing platform.
Aug. 3, 2023
I’m using Contlo Product review app. It has been so good until recently. All of a sudden, all reviews on my store disappeared and I’m unable to login to Contlo app. Still waiting for the issue to be resolved.
July 21, 2023
This app is not recommended at all for the following major issues: 1- App functionality: suddenly, they stop the service and you can't use it, even if you buy credit within the app, it will not work until they enabled it from their side 2- Onboarding: it's not friendly and you have to call their support (which will talk later about) 3- Support: they will not provide proper you support until you purchase priority support, they were not transparent about that from begging or in their terms. 4- Reports: not accurate at all. 5- Shopify fields: they don't support all important fields like order total amount. 6- Features are not working: automation features is not working at all! 7- they required $100 per month on external meeting for WhatsApp support.
July 8, 2023
Easy to do the campaign and have the flexibility for automation that help to make retention matter and also provides a quick support for instant solution
June 29, 2023
Contlo automation is super easy to create and use. Detailed targeting of customers for abandoned carts, checkout, and all you can think of.
June 28, 2023
Excellent omni channel tool with hassle free set up support from the team. Automations are on point. Muti Channel approach on a single platform makes generating sales easier. Highly good customer service as the team is available all time to resolve any issues faced.
June 28, 2023
Constant innovation and features, we have tried multiple new features like form A/b testing, automation A/b testing and whatsapp chatbot. We have been able to add lots of incremental revenue through CRM due to the new innovations that Contlo team is always doing.
June 28, 2023
Contlo has a good interface making it a go-to marketing tool for smaller teams. Moreover, the quick and effective support is an added charm. Highly recommended for WA, SMS and Email campaigns and automation. More analytics is expected in future for better marketing strategies.
June 28, 2023
Good experience with contlo. The customer service provided is very good. Very responsive and open to feedback. Must recommend!
April 26, 2023
Stopped working all of a sudden. Without any prior notification or information. my data is not accessible to me even. Seems more like a data stealing company.
Feb. 24, 2023
Very Easy to use . Nice product I recommend it. Ui is very good . easy to create campaigns. Over all very good
Nov. 8, 2022
Would highly recommend Contlo! It is a tool that has made retention simpler, more effective, and all collated under one dashboard. Growing fast and efficiently, Contlo has made retention easier. The customer service and responsiveness of the team is great! There are a few glitches in the tool but the team is extremely receptive of these, and continues to work hard on fixing these similar to any other amazing SaaS company you come across!
Sept. 24, 2022
We use Contlo for all our Marketing automation campaigns with several custom defined user flows. Contlo has become an integral part of marketing strategy making personalization possible at scale. The product is very intuitive to use, and Contlo's support has been impeccable and prompt to address any concerns. Contlo has allowed us to essentially double our communication-based revenue since we switched to them.
Sept. 23, 2022
Contlo has done a great job in delivering a world-class product. The segments and flows are very useful. It's genuinely an Omni channel tool with WhatsApp also in place. Our retention revenue has increased by 30% after switching to Contlo. Very happy, surely recommend it!
Sept. 23, 2022
Really useful app, we added multiple new sales channels through contlo. The Automations really flies on its own and becomes a hassle free method of generating sales. The customer service is also brilliant, they are always available & assist you in every possible way. Overall a really great app which geneuinely adds value
Sept. 23, 2022
The best Omnichannel marketing app. Using contlo brings down our time of toggling between multiple messaging apps and we are able to send Email, SMS, Whatsapp & push notifications all from one place. It also helps us build intelligence on best channels for every customer. Segments on Contlo are deeply integrated with user activity which overall helps us up our retention game. All in all a winner app.
Sept. 16, 2022
Overall an affordable omnichannel, where you get every marketing channel that can be beneficial for you as per current market demands under one umbrella. The customer support team/tech team is always there for you 24*7 to get the features as per your requirement. Highly recommended for the firms/startups looking forward to gain an entry in the markets during their initial phase.
Sept. 16, 2022
We have been using this app for the past 2 months, this app makes connecting with the customers very easy through different channels and various engaging automation. I would definitely suggest this app. The only thing that is lacking is the time to integrate all the features they advertise, would be great if they can do this fast and the client can start using all the integrations at once.
June 20, 2022
Email marketing has become way easier after we started working with Contlo. It just takes a few minutes to integrate the app to your website and from then on, it has been a delight in terms of ease of work. Thanks team.
Thanks, team Oye Happy. Feedback coming from our valued customers like you is much appreciated. It is our pleasure to make your journey fulfilling with Contlo. Cheers, Ishaan Co-founder, Contlo