Rating

3.0

feedback

36

Reviews

chart

#2,463

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    0%
  • Less than a month
    11%
  • Less than a year
    61%
  • More than a year
    25%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include high-quality products, fast delivery, helpful customer service, and a wide range of product options. However, negative themes include issues with the app not working properly, products appearing as sold out, misleading pricing and shipping information, quality control problems, and unresponsive customer service. Some users also mentioned concerns about high prices and difficulties in selling the products at a profitable margin due to pricing discrepancies.

Highlights

High-quality products and fast delivery
Helpful customer service and wide product range
App issues and product availability problems
Misleading pricing and shipping information
Quality control problems and unresponsive customer service

Rating Breakdown

  • 5
    64% (23 ratings)
  • 4
    11% (4 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    19% (7 ratings)

Reviews with Text

  • 100% (36)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 11, 2025

Absolutely SHOCKING!! I have designed and listed several items; this process is straightforward. However, when you then go to the product page on Shopify, the listing details are all mixed up, the prices are all wrong, and the description is all messed up. I have had 4/4 orders WRONG so far; either the colour of the customisable item is wrong, or they have got the size wrong. I don't understand how they can get it so wrong!?! I honestly do like the items, but this app needs some serious work, and the people over at Contrado need to sort out the correct items and sizing issues!!

Using app

22 days

Total reviews

4

Average rating

3.5

5 / 5 Share

Dec. 10, 2025

fantastic meeting today with yash who was very helpful and reassuring . Contrado products are really lovely and I only hope my website is a success . It has made me feel more confident moving forward and I know they want to help me .lesley blackburn

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

I must say that the technical team was absolutely fabulous in helping me with some set up issues that came along. They were proactive and we had a video call. They assured me they would fix the issue and so they did. They kept me informed by e-mail of the steps taken. A month prior I had felt adrift until they jumped in. So far I am very satisfied with the technical solution and demeanor. I am satisfied with the product creation and the quality control of the products. Info about the shipping is good. Thanks.

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 6, 2025

App is NOT WORKING. ALL STOCKS ON MY PRODCUSTS SHOW "0". I need th app to be sorted asap please

Using app

About 3 years

Total reviews

3

Average rating

2.3

2 / 5 Share

Oct. 10, 2025

Always having issues with this app. Products appearing as sold out. Acc. to shopify their app needs to be updated by their developer.

Using app

12 months

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your feedback. We’ve looked into this issue, and it now appears to be resolved after connecting with our support team. We’re also updating the app to improve reliability and provide a better user experience. If you experience any further issues, please reach out to our support team so we can help directly.

All reviews

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