Contrado: Print on Demand
All-over printing with exceptional quality and speedy delivery
Rating
4.1
feedback
41
chart
#2,434
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
0%
-
Less than a month
12%
-
Less than a year
61%
-
More than a year
24%
Reviews Summary
Contrado's app has received a mix of positive and negative reviews from users. On the positive side, many users praised the exceptional customer service provided by the team, particularly highlighting the support and guidance offered by specific engineers and associates. The high-quality products, quick delivery, and wide range of offerings were also commended. However, some users faced challenges with app bugs, design interface clunkiness, and issues with product setup and synchronization. The negative reviews mentioned problems with pricing accuracy, product variants, and listing errors. Despite these issues, the technical team's responsiveness and assistance in resolving issues were appreciated by users. Overall, Contrado seems to excel in product quality and customer service, but there are areas for improvement in app functionality and user experience.
Highlights
All reviews
Feb. 17, 2026
I'm writing this review specifically for a business tech meeting for support with confirming my setup for a new Shopify page with Contrado. While I found it generally clear to set up the new Shopify account, there were definitely some quirks and frustrating bugs to be worked out that compromised my time as a business owner. But the meeting with engineer Mitul Rathod was amazing. He was incredibly patient in communications to set up the meeting, made time to meet despite the extreme time zone difference, and when we finally met, he took me through it step by step and helped me to understand the foundations so that I now feel empowered to continue using this platform. I really appreciate his time, care, and expertise. He's the best of the best. Thank you so much, Mitul. As for Contrado as a whole, I've been happy with the company since ordering my first yardage when they first started as a company. I appreciate the textile and product options, though the design interface can be a bit clunky especially for resizing images and selecting fabric. The biggest issue I encounter is that there doesn't seem to be a way to design new textiles with the same parameters as past products. We have to redesign every detail and specification each time and that gets exhausting. Associate Jeel has been super helpful in the last year with orders (thank you!), and I look forward to continuing to work with Contrado for my printing needs.
Feb. 2, 2026
I had been facing a problem for two months with no clear solution or understanding of what was going wrong. Mitul truly came to the rescue, he identified the issue, provided a clear solution, and guided me through it with patience and professionalism. His support went above and beyond, and I genuinely appreciate all the help he provided.
Jan. 27, 2026
Contrado's app is one stop shop for my products. The team is very responsive and supportive, which a key for a new seller. They provide top quality products as well. I am now looking to expand my offering and have already starting working with the team to set up my products and address issues. Thank you!
Jan. 13, 2026
I've been using Contrado for years and I like them because their products are high quality and ethically made, with reliable and quick delivery.
Jan. 13, 2026
La synchronisation entre Contrado et Shopify ne se fesait pas correctement. J'ai signalé ce problème qui a été réglé en moins de 48h et pris en compte le jour même. Une équipe réactive, rapide, efficace et professionnelle ! Merci à vous
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