Rating

3.9

feedback

39

Reviews

chart

#2,392

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    0%
  • Less than a month
    10%
  • Less than a year
    62%
  • More than a year
    26%

Reviews Summary

Contrado's app has received a mix of positive and negative reviews from users. On the positive side, many users appreciate the high quality of the products offered by Contrado, as well as the responsiveness and supportiveness of the team. Customers have mentioned the quick delivery, top-notch customer service, and the wide range of products available. The technical team is praised for promptly addressing issues and providing solutions. However, some users have faced challenges with app synchronization, incorrect pricing, product setup issues, and misleading shipping costs. There are concerns about the app's functionality, such as variants displaying the same price, image corruption, and confusion in the interface. Despite these issues, users acknowledge the quality of the products and the efforts made by the team to assist them.

Highlights

High quality products and wide range
Responsive and supportive team
Prompt technical support
Challenges with app synchronization and pricing
Concerns about shipping costs and app functionality

Rating Breakdown

  • 5
    67% (26 ratings)
  • 4
    13% (5 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    15% (6 ratings)

Reviews with Text

  • 100% (39)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 2, 2026

I had been facing a problem for two months with no clear solution or understanding of what was going wrong. Mitul truly came to the rescue, he identified the issue, provided a clear solution, and guided me through it with patience and professionalism. His support went above and beyond, and I genuinely appreciate all the help he provided.

Store

7urah

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Contrado's app is one stop shop for my products. The team is very responsive and supportive, which a key for a new seller. They provide top quality products as well. I am now looking to expand my offering and have already starting working with the team to set up my products and address issues. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

I've been using Contrado for years and I like them because their products are high quality and ethically made, with reliable and quick delivery.

Using app

About 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 13, 2026

La synchronisation entre Contrado et Shopify ne se fesait pas correctement. J'ai signalé ce problème qui a été réglé en moins de 48h et pris en compte le jour même. Une équipe réactive, rapide, efficace et professionnelle ! Merci à vous

Using app

12 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 9, 2026

Pretty smooth operation to use overall, though we have had some issues with products getting set up correctly on the app but then getting produced in the incorrect size/material. But the technical team respond promptly and are great at helping sort out these issues. Products are great quality with a large range.

Using app

About 1 year

Total reviews

2

Average rating

4.5

All reviews

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