Contrado: Print on Demand
Print on Demand Drop Shipping | Dropship Printing Service
Rating
3.0
feedback
33
chart
#2,335
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
0%
-
Less than a month
6%
-
Less than a year
67%
-
More than a year
24%
Reviews Summary
The reviews for this Shopify app show a mix of positive and negative feedback. Positive aspects include the high-quality products offered by Contrado, fast delivery times, and helpful customer service. Customers appreciate the range of products available and the ability to create unique designs. However, there are also several negative themes present in the reviews. These include issues with the app itself, such as products appearing as sold out and design loading problems. Customers have also raised concerns about misleading pricing, shipping costs, and quality control issues with the products. Some users have expressed disappointment with the response from customer service when addressing product defects or errors.
Highlights
Review RSS Feed
All reviews
Oct. 10, 2025
Always having issues with this app. Products appearing as sold out. Acc. to shopify their app needs to be updated by their developer.
Jan. 3, 2025
I finally placed an order after having the app installed for quite some time. Boy was I disappointed in the quality of a pair of track pants I ordered. There was a huge stitching defect on the front leg seam that is quite noticeable. I provided photos and an explanation to their company. Instead of offering a free replacement, they offered a small discount instead and consider that adequate compensation for THEIR error.
July 26, 2024
**Quality Products, but App Issues and Misleading Pricing and Shipping** I chose Contrado because of their unique and high-quality products, which aren't typically available through traditional print-on-demand services. Last fall, they informed artists about their focus on developing their drop shipping business. I decided to be patient with the transition, but several issues with their app and services have arisen: - I placed test orders using test credit card numbers and clearly fake data. Their automated system processed these without any checks, resulting in an $800 charge to cover what was obviously a test order. This raises serious concerns about their ability prevent actual fraudulent orders. - An app update caused all variants for over 100 products I imported into Shopify to display the same price. This issue has persisted for over two weeks without resolution. - Another update corrupted all product images for their lampshade products, making them impossible to list for sale. - Despite the information on their website, shipping costs are exorbitant. I factored in a maximum shipping price of $35.95 for a large item based on the information provided by their site, only to be hit with an additional $360 "bulky" shipping fee when fulfilling an order via Etsy. Customer service was apologetic but ultimately unhelpful, leaving me with a significant loss and a canceled order, affecting my standing on Etsy. These issues have severely impacted my business, resulting in over four months of lost time creating products, transferring them to Shopify, and manually addressing numerous bugs. I no longer feel confident in continuing with Contrado and will seek a new production partner. Proceed with caution.
April 28, 2023
Hallo liebe Contrado team, ich habe schon ein Paar Produkte als Muster bestellt und das Qualität finde ich wirklich hervorragend (bisschen zu teuer) so ist schwierig zum verkaufen. Habt ihr nicht gedacht vielleicht auch noch echt leder Sneakers zum anbieten? Aber sonst ich bin sehr zufrieden, die Lieferung ist mega schnell! Happy Weekend!
Dec. 17, 2022
$35 for a kitchen towel... thats not even a good retail price.. what do you expect ,me to sell these for. REALLY THOUGH. I own a screen printing shop but wanted a POD for some random items, but I can buy kitchen towels from $.50 to $3 and put a $1 print on it my self, and retail it for $9.99 like the price is for most kitchen or tea towel, STOP BEING SO GREEDY PLEASE
Thank you for your review. I hope you will give us a chance to work with you and show you why you should work with us if you want amazing high-end products added to your product range and your online Boutique. All our products are not only printed all over on the fabrics first (either via pigment or sublimation or reactive which you might know is both a lengthy and expensive process) but they are also hand-made within our own factory. We do not subcontact. At all. We work with actual artisans in love with what they do and deserve that recognition. We also support all costs outselves as well. It is great though that you want to try other printing methods (vs screen printing which might not last forever and only allows you to print on little squares or circles on your products). Even tea towels are hand-made, with extra options available with several additionnal wavy colour edges we stitch. And did I mention your own printed brand logo on a label, and that goes without saying we offer an actual amazing 228gsm cotton linen printed on demand (which in itself is costly). I think that to know us, it takes more than just spending 23 minutes installing our app and then making a judgment without actually speaking with us or purchasing some sample products first. Once you try us and stick with us, you won't go back. Are we perfect? No, nobody is though we keep working at improving everywhere we can. I would love for you to reach out to me directly gwenn[at]contrado.com. Please do. We might get somewhere, we might get nowhere but at least I hope I can make you see why our prices are what they are and make you want to actually start sampling with us. Because we do actual Quality that is meant to last. And this is both ethical and sustainable. Last point, I can see you offer mostly tshirts on your website, then why don't you offer our amazing recyclable tshirts? https://www.contrado.com/recycling. Take the time to try us. We are worth it.
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