Rating

3.8

feedback

38

Reviews

chart

#2,505

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    0%
  • Less than a month
    8%
  • Less than a year
    61%
  • More than a year
    24%

Reviews Summary

The reviews for this Shopify app are quite mixed. On the positive side, customers appreciate the quality of the products, the helpful customer service, and the range of items available. The technical team is praised for being proactive and resolving issues efficiently. However, there are several recurring negative themes in the reviews. Many users have experienced problems with incorrect pricing, missing variants, and messed-up listings. Some have faced issues with stock availability showing as zero, leading to potential loss of sales. There are also complaints about misleading pricing, shipping costs, and quality control. Overall, while the app offers quality products and good customer service, there seem to be significant technical and operational issues that need to be addressed.

Highlights

Quality of products and customer service
Technical issues with pricing and listings
Stock availability and shipping costs
Misleading pricing and quality control
Efficient customer support

Rating Breakdown

  • 5
    66% (25 ratings)
  • 4
    13% (5 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    16% (6 ratings)

Reviews with Text

  • 100% (38)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 13, 2026

I've been using Contrado for years and I like them because their products are high quality and ethically made, with reliable and quick delivery.

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 13, 2026

La synchronisation entre Contrado et Shopify ne se fesait pas correctement. J'ai signalé ce problème qui a été réglé en moins de 48h et pris en compte le jour même. Une équipe réactive, rapide, efficace et professionnelle ! Merci à vous

Using app

--

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 9, 2026

Pretty smooth operation to use overall, though we have had some issues with products getting set up correctly on the app but then getting produced in the incorrect size/material. But the technical team respond promptly and are great at helping sort out these issues. Products are great quality with a large range.

Using app

About 1 year

Total reviews

2

Average rating

4.5

1 / 5 Share

Dec. 24, 2025

The app is seriously bugging. The prices are wrong, the variants are gone, and the listing are totally messed up. I contcated support over two weeks ago and got 0 response.

Using app

6 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 5, 2025

I must say that the technical team was absolutely fabulous in helping me with some set up issues that came along. They were proactive and we had a video call. They assured me they would fix the issue and so they did. They kept me informed by e-mail of the steps taken. A month prior I had felt adrift until they jumped in. So far I am very satisfied with the technical solution and demeanor. I am satisfied with the product creation and the quality control of the products. Info about the shipping is good. Thanks.

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

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