Contrado: Print on Demand
Print on Demand Drop Shipping | Dropship Printing Service
Rating
4.2
feedback
73
chart
#1,302
All reviews
Rating Breakdown
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Nov. 14, 2023
Ordered a leather handbag, expected something decent, and they overdelivered. I paid almost $200 for the bag, amazing to say, the quality is on par with genuine louis vuitton, valentino, chanel; the craftsmanship is impeccable. The stitching, leather quality, hardware is to die for. Anyone saying it is "expensive" should see what luxury handbags cost before they complain it's "expensive". One of the best PODs I've ever used. And no, the mockups aren't bad. I wish this company offered down jackets (heavy winter jackets). I love jackets and I believe this company would do an amazing job with those. My ONLY criticism is they should offer clothing mockups without models in the photos. I cannot sell the photos with models, as it does not fit my brand. Besides that, I promise you the shipping time and product is beyond my expectations. The bag I got is the best I own, I own genuine Italian leather, yet they knock them out of the park. I'm obsessed with the bag.
Feb. 18, 2023
I've been using Contrado for a couple of months now 6+. I've not had any issues the products are great, I haven't had any miss prints, their mockup software may be lacking but with sample orders you can easily do your own media. All in all my customers have loved their products. Defiantly recommend especially if you're trying to do higher quality items.
Thank you for such a beautiful review, and for noticing the quality of our products. It means the world to us. We are constantly working at improving our interface (and it can take a bit of time sometimes to see results online but it's coming : ) . Do feel free to send improvements you feel are needed and examples to the team if you find some time, the team will report them to our IT team. Have a great weekend and thank you so much again.
Sept. 23, 2022
Their customer service was very helpful to develop the products and we like their huge product range.
Thank you for your review. We are very happy we get to work with you and work on your exciting projects and also on new products ranges/options as well. Thank you again for taking the time to write these words, have a lovely weekend.
Aug. 24, 2022
Just wanted to say thank you so much to the Contrado team for helping me get through this first order in terms of fixing a small hiccup that occurred. I was so nervous about it, but their customer service rep, Deepa, definitely eased my mind and reassured me that their team would handle the situation promptly. And of course, they did just that. I'm so excited to be working with Contrado in selling my creations. Thank you, to the entire Contrado team for making this possible for artists like myself.
Thank you for your kind words. We are very happy to be part of your artistic journey and excited as well to see what the future holds. Keep reaching out to Deepa or the team anytime you need anything :)
Aug. 24, 2022
I was looking for a print on demand provider that offered a more varied selection of products to work with. When I found Contrado it was ideal for most of what I wanted to create. As well as the product selection their design app was well designed and easy to use. When I did run into a few things that I needed help with their support staff was excellent as well which was refreshing. I would definitely recommend those wanting to create products consider Contrado ... you'll be pleasantly surprised! Ira Zoot -iZoot.com
Thank you for your review Ira. It truly means a lot. I am glad our 470+ products allows you to offer a wider selection to your customers. I have also forwarded your comments to the support team. Do reach out if you ever need anything. Thank you again for such lovely words.
Aug. 9, 2022
Contrado is LEGENDARY!!! I've been building and curating my ideas with this company for almost two years. The products always exceed my expectations, and any fault thus far has been by my own error. Products are top notch - including the leather! Highly grateful for the opportunity they've provided to build my own business. Thanks Contrado!!!!
Thank you so much for leaving such a kind and heartwarming review, and for noticing the quality of our products. We are also grateful that you decided to trust us as your manufacturing partner for your business. If there is ever anything you need please do reach out to the team and we will help. Have a beautiful weekend.
July 19, 2022
Hello Contrado Team, I have been working on my Contrado store with Bhavna for several weeks. Being new to the app there was much for me to learn about how to best utilize the tools available on the Contrado app. If it were not for the knowledge, support and attentiveness of Bhavna my store, and the products in it would have taken forever to create, she saved me a lot of headache and helped speed up my process. Any time I had a question or an issue Bhavna was there to assist me, she has never missed a beat and has been of great importance to me during this process! She is a wonderful asset to your team, give her a raise and a promotion, I am sure she has worked hard for it. Thank you Bhavna, you are brilliant!!!
Thank you so much for your feedback. I am glad the team has been so helpful. I am sure you already have but I will still mention it: feel free to reach out to Bhavna if you see any improvement that would make it easier for you to use or for any new person discovering our print on demand app or our whole system generally. We want to make our solution as seamless as possible. Congratulations on the recent sales as well. Lots of warm wishes from the whole team.
June 30, 2022
In my experience, the Contrado team is helpful, patient, and truly seeking to cater for your needs, ensuring the best results for your product. The team are prompt, concise and efficient in dealing with time schedules and workload. Team spirit is definitely apparent as is adding all the colourful design finishes. Each product is carefully made and packaged in a perfect manner. I have no hesitation in recommending. KA.
Thank you for your review. We are very happy we get to work with you on all your exciting projects. Feel free to keep asking us and we will try to cater as much as possible. Have a great end of the week.
May 9, 2022
The whole team at Contrado are truly fantastic, and offer such detailed, relevant advice. Deepa in particular is always at hand to answer any questions, and has given some great tips on how to improve my sales through my website. Keep up the great work! Many thanks
Thank you for your review. It means a lot. I am glad the advice is helping. Deepa just read your message and is over the moon too. Thank you for mentioning her. Feel free to reach out whenever you need. We are there for you :)
May 5, 2022
My customer seems to love their item! 3rd order from the same customer. They said the shades had more of a glossy finish this time, which they loved!
Thank you for the lovely feedback, and noticing the quality. I will forward to the production team, they will be thrilled :). Have a beautiful start of the week.
Sept. 16, 2022
Contrado has worked hard at improving processes and customer service, therefore I am changing my feedback from 3 to 5 stars. Keep in mind that the clothes run small fir the North American market. Quality is excellent.
Thank you for your review. Thank you for noticing the quality of our products, clothes especially. We hand-made all items from our own factory in London so we really take pride in our job. This is our trade, and we do not subcontract. Regarding issues with the app, I think my team is trying to reach out to you. I know it is frustrating sometimes but we want to help. Sometimes it takes a bit of time but we always solve issues. And we love what you do so we'd love to do more for you. One last comment: you can offer returns or exchange. you can even advertise it as "no questions asked" as long as the return is sent back within 14 days of receiving the order. We even have a system which allows your customers to send the items back to our address and to your brand. Then our team will ask you which option you prefer (return/exchange/refund). Let's get in touch and solve this together. I know we can.
June 21, 2022
I love Contrado. They create quality products with stellar customer service. They are one of the few PODs that work in high quality leather printing with carefully selected clasps and zips. Those details make a big difference in the overall luxury feel of their products. They have a beautiful 3D visualization of your design during the digital building of the product which shows it from all angles. They seem intent on building relationships with artists and designers which boost their company, and will go out of their way to make sure that you are happy. (I do wish that they had downloadable templates using Adobe applications (Illustrator/Photoshop) for precise positioning, but It is pretty easy to navigate sizing so far.) Highly recommend this app. You actually feel that there are people with craftsmanship and skills behind this integration who are ready to make beautiful things. And when they see you making an effort to create beautiful things, they support your efforts. The integration with the Shopify app is pretty seamless. I've only had a couple of glitches with revising products and losing the tags associated with them. Once I reached out to describe the technical stuff, the Contrado IT department resolved it. Again, there are actually people behind this company doing great work!
Thank you so much for your feedback, and for the suggestions as well. We are very grateful we get to work with you and it is very true that we hope to continue building a great relationship with you over time. We can't wait to add the new branding elements to the order to your customers' orders. We really hope these will WOW them :). Thank you again for leaving such a lovely review.
March 9, 2022
I absolutely love working with Contrado, some of the finest leather workers, seamstresses, bookmakers, candlemakers, and other craftsmen in their field. The customer service is among the best I have experienced for myself and my customers. It is truly an honor to work and grow my business with such an incredible team. AMW Perspective is proud to work with a company that cares to make a difference and has high standards of care with responsible end-to-end production and increased consciousness of sustainability & eco-friendliness of our customers.
There are no words to express our gratitude in response to such an amazing feedback. Put simply: Thank You.
Feb. 28, 2022
I am very impressed with the quality of the products I ordered with a test pattern on a duffle bag and an AOP t-shirt with the metal tin. All pretty well done and they have great support. I'm hoping this company sticks around so I can build a brand around my designs with these great products. Keep it up Contrado.
Thank you so much for your feedback, and for mentioning the packaging option as well. We would love to be there by your side and keep manufacturing for your brand in years to come. We plan to stick around so feel free to add as many products as you wish :). PS: many more exciting features coming soon :). Do reach out if you need anything. The team will do their best to assist.
Feb. 28, 2022
Contrado has the most beautiful products and very friendly support. No matter what the concern, it is handled immediately and solved promptly. For me one of the best POD providers!
Thank you for these very kind words, we're there to help whenever you need :)
Feb. 5, 2022
I actually feel like real people work at Contrado and they want to help and do a great job. They respond via email and check products for problems before sending them. Wow, what a great concept quality control before it gets to me or my customers! Yes. The only thing I would like to be different is any easier bulk designing process, the unique descriptor process, and more clothing with natural fiber options cotton, muslin, silk. Would also love to have an AOP womens shirt with a collar in a natural fabric (Or as an option).
Thank you so much for your review. This means a lot. A member of our team will also get back to you very soon in regard to the few elements you mentioned. We also have lots of natural fiber options (silk georgette scarves, sarongs, Silk Satin slip dresses, cotton tshirts and more like vegan leather or real leather pochettes and bags, and more :) )
Jan. 26, 2022
I use the Contrado app for syncing my homeware designs to my shop on Shopify. I ordered a lot of lampshades and they came really fast. The digital print quality was great in terms of colour and definition. Each one was packed carefully which is great for my customers.
Thank you for your review and for mentioning our printing and packing quality. Please do not hesitate to reach out to our team if you ever need.
Jan. 19, 2022
I was so delighted to discover Contrado POD for our studio's face masks project. The quality of the fabric is great, the colors don't fade after numerous hand wash. I like that the company constantly iterates based on customers' feedback - recently they adjusted the face-masks with longer and more comfortable straps. Overall, they company is a pleasure to work with and they are willing to solve any problems you might have. Kudos to the team for they speedy shipping!
Thank you for your glowing review. We are glad that we are managing to make sure Pleasure is Coming :) your way through the products we make for you and your customers. Have a lovely start of the week.
Jan. 13, 2022
Contrado has great quality products, fantastic customer service and are constantly finding better ways to make and help creators sell their product. Their new integrations with Shopify really helps make sales seamless while offering customers options to choose exactly what they want.
Thank you for your feedback. It means a lot. Do not hesitate to reach out if you need anything.
Jan. 7, 2022
The Contrado app is easy to use. I use their website to create the products, click "sync" and boom, there it is on my shopify website! Their print service is fast as all heck and they ship to the US quickly and at a low cost. I ran into trouble when a couple products "disappeared" from my shopify page and I couldn't get them to return. Their staff actually reached out to me to offer help. Deepa is so patient and worked with me to figure out what went wrong. She knows all, I swear. Here's the fix: take it off your Contrado site and MAKE A NEW LISTING with the same information. Easy peasy!! I've ordered maybe 50 items from them thus far and every single one has been exactly the high quality they advertise and I expected. I had color trouble once, and recommend that you use designs with a higher contrast than you think you need since they show up differently on fabric than on a computer screen. They also offer automated payments so when a customer places an order, they pay you, and the order and payment for the item goes straight to Contrado so you can relax knowing everything in production, shipping, and payment is entirely taken care of. TL;DR the Contrado app is worth the download, their products are great, and their customer service is 10/10.
Thank you for this glowing feedback and for the additional advice. Deepa and the whole team are there to help whenever you need. Have a lovely week.