Rating

4.2

feedback

42

Reviews

chart

#2,494

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    0%
  • Less than a month
    12%
  • Less than a year
    62%
  • More than a year
    24%

Reviews Summary

Contrado's app has received a mix of positive and negative reviews from users. On the positive side, users appreciate the high-quality products offered by Contrado, the responsiveness and supportiveness of the team, and the quick delivery. Customers also praise specific team members like Mitul Rathod and Bhavna for their exceptional support and assistance. However, there are some recurring issues mentioned in the negative reviews. Users have reported bugs and technical issues with the app, such as incorrect pricing, missing variants, and product listings being messed up. Some users have also expressed frustration with the design interface, mentioning that it can be clunky and confusing, especially when resizing images and selecting fabric. Additionally, there are complaints about the lack of response from customer support in some cases, leading to dissatisfaction among users.

Highlights

High-quality products and quick delivery
Responsive and supportive team members
Technical issues and bugs with the app
Challenges with the design interface
Lack of response from customer support

Rating Breakdown

  • 5
    67% (28 ratings)
  • 4
    12% (5 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    17% (7 ratings)

Reviews with Text

  • 100% (42)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 11, 2026

Have tried and tried to like this company and its products, but the app always breaks, the products don't show online, and there are issues with printing and delivery! So many times the print hasn't been of good quality, and I've been told, "Well, that's the way it is for that fabric"! I am bitterly disappointed by this.

Using app

About 1 month

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 17, 2026

I'm writing this review specifically for a business tech meeting for support with confirming my setup for a new Shopify page with Contrado. While I found it generally clear to set up the new Shopify account, there were definitely some quirks and frustrating bugs to be worked out that compromised my time as a business owner. But the meeting with engineer Mitul Rathod was amazing. He was incredibly patient in communications to set up the meeting, made time to meet despite the extreme time zone difference, and when we finally met, he took me through it step by step and helped me to understand the foundations so that I now feel empowered to continue using this platform. I really appreciate his time, care, and expertise. He's the best of the best. Thank you so much, Mitul. As for Contrado as a whole, I've been happy with the company since ordering my first yardage when they first started as a company. I appreciate the textile and product options, though the design interface can be a bit clunky especially for resizing images and selecting fabric. The biggest issue I encounter is that there doesn't seem to be a way to design new textiles with the same parameters as past products. We have to redesign every detail and specification each time and that gets exhausting. Associate Jeel has been super helpful in the last year with orders (thank you!), and I look forward to continuing to work with Contrado for my printing needs.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

I had been facing a problem for two months with no clear solution or understanding of what was going wrong. Mitul truly came to the rescue, he identified the issue, provided a clear solution, and guided me through it with patience and professionalism. His support went above and beyond, and I genuinely appreciate all the help he provided.

Store

7urah

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Contrado's app is one stop shop for my products. The team is very responsive and supportive, which a key for a new seller. They provide top quality products as well. I am now looking to expand my offering and have already starting working with the team to set up my products and address issues. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

I've been using Contrado for years and I like them because their products are high quality and ethically made, with reliable and quick delivery.

Using app

About 3 years

Total reviews

1

Average rating

5.0

All reviews

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