Fandoms'R'Us review for Contrado: Print on Demand

1 / 5

Dec. 26, 2022

WAY WAY WAY over priced, poor customer service. Highly recommend that if you're looking for POD services you look else!

Using app

28 days

Total reviews

2

Average rating

1.0

Developer Reply

Thank you for taking the time to write a review. Do take the time to get to know us. We are actually not overpriced - unless you are looking for fast fashion items which won't last for a long time and contribute to the ecological issues we are all painfully aware of nowadays. I wrote what follows for another similar feedback but I think it applies in this case too: we produce high-end products you can add to your product range and your online Boutique. Please note that all our products are not only printed all over on the fabrics first (either via pigment or sublimation or reactive which you might know is both a lengthy and expensive process) and they are also hand-made within our own factory. We do not subcontact. At all. We work with actual artisans in love with what they do and deserve that recognition. We also support all costs ourselves as well. Looking at the clothing range on your website, I could only find items with small prints on little squares or circles on your products. This is not what we do and we made it clear on our Shopify app listing as well. All our items are hand-made, with extra options as far as your own printed colour brand logo on a label printed individually and stitched onto your product. All printed on demand which in itself is costly. I can see you had the app for 28 days but I think that to know us and make an actual objective judgment, I would strongly suggest to purchase some sample products first, and speak with us. Once you try us and stick with us, you won't go back (though I agree we can all improve). As i mentioned to the other person, I would love for you to reach out to me directly gwenn[at]contrado.com. Please do. We might get somewhere, we might get nowhere but at least I hope I can make you see why our prices are what they are and make you want to actually start sampling with us. And propose a different offering to your customers as well. Because we do actual Quality that is meant to last. And this is both ethical and sustainable. An example: why don't you offer our amazing recyclable tshirts for example https://www.contrado.com/recycling. Though we obviously have a lot more hand-made products like our leather bags, or real silk dresses etc. I do not know your customer base enough but I am happy to hear you out and see what we can do to work together if you give us a chance. Thank you.

Contrado: Print on Demand for Shopify
Contrado: Print on Demand
4.2 star
73 reviews

Print on Demand Drop Shipping | Dropship Printing Service

Developer
Shopify App Store