All reviews

Rating Breakdown

  • 5
    46% (34 ratings)
  • 4
    7% (5 ratings)
  • 3
    4% (3 ratings)
  • 2
    5% (4 ratings)
  • 1
    7% (5 ratings)
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5 / 5 Share

Jan. 7, 2022

J'avais trouvé Contrado avant qu'ils ne soient sur Shopify, j'avais trouvé leurs produits très interessants. Je leurs avais envoyé un mail pour savoir s'ils allaient intégrer la plateforme?. quelques mois après, à ma surprise j'ai vu qu'ils étaient là... depuis j'utile avec plaisir leur APP, leurs produits sont magiques, impressions parfaites, emballages TOP, livraisons rapide! service clientèle très réactif. Merci à Deepa pour son suivi client toujours parfait et chaleureux.

Store

M-EGVA

Using app

About 1 year

Total reviews

8

Average rating

4.3

Developer Reply

Merci pour votre retour qui résume très bien le service que nous souhaitons offrir à nos utilisateurs et clients. Cela nous a pris quelques mois mais nous y sommes arrivés, et d'autres améliorations sont en cours aussi ! N'hésitez pas à revenir vers nous, nous sommes à votre disposition si besoin. Excellente semaine à vous.

5 / 5 Share

Jan. 5, 2022

High quality products, fast shipping, and easy integration. I have been nothing but pleased with this POD company out of the many I've used!

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this feedback which sums us up really well in a few words. Thank you! Have a lovely week ahead.

5 / 5 Share

Dec. 26, 2021

This company is simply amazing!! A client recently ordered a bathrobe on the 22nd of December late in the afternoon and the client had their item, in Switzerland, before lunchtime on the 24th of December!!!! Less than a day and a half from order to delivery!!! This is almost some type of time travelling wizardry!!! How is this even possible? The product quality is absolutely exquisite, and I have only had one complaint about any products, which was more about the images not being centred on an artwork, and they replaced the artwork free of charge and issued it within 24 hours! This company produces products that come with 10-year guarantees in relation to its handbags and 3 years on some of its other work. This company is for people who want to produce their own clothing line, who want a premium product for prices that make sense. If you have style and original designs, this is the company for you. If you just want slogans to be printed on cheap products then look elsewhere. Anyone who complains about price is trying to produce cheap products that are of no value and will be thrown away in weeks.

Using app

Over 1 year

Total reviews

8

Average rating

3.6

Developer Reply

Thank you for your review. We are thrilled by your feedback. This is exactly the message we would love our current, former and future customers to see. Thank you again. Dot not hesitate to reach out if there is any need, or even to tell us how things are going with your business.

5 / 5 Share

Dec. 14, 2021

Not only is the product beautifully produced but the customer support is fantastic. Although it is rare that we have any issues, when we have, everyone has been wonderful and extremely helpful. Highly recommend!

Using app

9 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for your review. It means a lot. Ps we are working on more features which we hope you will love in the new year :). Have a great week and very soon an amazing Christmas.

5 / 5 Share

June 1, 2022

I would like to say a huge thank you to all the Contrado support team who I have found to be extremely helpful when I have needed help when I have had issues. They are professional, polite and very knowledgeable and they seem to go that extra mile. Thank you Contrado

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this glowing review. Deepa has also seen it and it just made the beginning of her week :). We are all very happy to work with you and hope to continue doing so as long as you'll have us. Keep reaching out whenever you need.

5 / 5 Share

Dec. 9, 2021

I am very impressed with the bodycon dress, and the sunglasses. I LOVE the quality of the fabrics!!! I have used a lot of vendors for my store Gamestriss Graphics, however, Contrado has the best packaging and quality products. When my last order did not meet my expectation, Deepa with the Contrado team saw my review and reached out, they offered a resolution and refund. I am pleased and confident to offer their products in my store because I feel reassured that they care about their customers. BRANDING IS EVERYTHING IN THIS BUSINESS.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

I use this app to sell drop-shipped cushions and other homewares with my art designs on from UK print company Contrado. The process works very smoothly and the support has been very good. Contrado's products are high quality and are produced and dispatched in good time. It would be even better if items were automatically fulfilled after the product has been shipped - at present I manually fulfil and enter the tracking number from Contrado's dispatch email.

Using app

6 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for your review. It means a lot, keep feeding back to us, we always try to improve. We are currently working on autofulfilling the products automatically on Shopify once we have dispatched. I asked the team to reach out to you and keep you posted of progress in the next few weeks. This is coming :)

5 / 5 Share

Dec. 3, 2021

We are happy with Contrado customer service. No complaints here. :-) All the questions we have, have been answered quickly and satisfactorily

Store

Niadira

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Niadira, it means a lot :). All the best this Christmas and we are there for you whenever you need.

5 / 5 Share

Nov. 15, 2021

Easy to design the products, large selection, attractive products and modern printing technology. I had problems with the configurator, it was helped quickly and friendly (amazing support) - now everything works fine again. The synchronization works perfectly, even with a sale everything works fine.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. The team will be delighted to read this. I have transferred to them, and if you face any issue or even have ideas for new features, do not hesitate to reach out to the team who will do their best to help again

5 / 5 Share

Nov. 10, 2021

Hello there, While exuding with the power placed at my finger tips, since reviews can really help or compromise a businesses image, I am happy to provide the following review for the Contrado team. So lets start with this, Contrado markets their products as some of the finest to the finest quality, which ever the interpreter wants to interpret, my opinions from the products I have ordered are that they are crafted with the attention to details, reflecting the skills and care placed by their crafters, to provide a beautifully polished finished piece, so well done on quality Contrado. We really like the fact that after an order is placed, Contrado maps out in visual aids, every step the product goes through before getting delivered. Be it the pressing, to the sewing, and even the cutting process, customers simply click on the invoices tab under their orders section, and a window pops up, with what step of the crafting process that specific order is in. Once again, Well done Contrado, this time on orders information fluidity. Now moving forward to their customer service, re-stated this is my opinion, from my experiences, as a store business owner, I like to compare shopping around for a print on demand a lot like, looking for love on a dating app. what I mean by this is, a drop ship will usually promote their best features, it's natural to want to highlight the best qualities, a company offers, however sometimes the rest becomes a discovery after the meet. The Contrado customer service is meh, pretty awesome in my opinion(re-stated). The staff I've had the privilege to converse with, were courteous, if they cannot get to an individual in a timely manner, they offer the e-mailing option from the chat window, and in our case they've had a optimal timely response rate. Well done again Contrado, seems like you're on a roll. As I have mentioned the positives, keeping true to balance and highlighting all aspects within a review, I will leave you with this, the Contrado design interface may take a little getting used to, for us after a little practice we were able to place our designs on the products with ease, there is a server glitch that happens sometimes, where if an individual’s cache isn't cleared some of the products on the Contrado website look a little distorted, but this is only on the their website view, once it has hit our Shopify the images look wonderful. Is it a Contrado mishap, or an individuals personal web mishap, I'd rather not place blame on either and just mention it as an occurrence, so overall Well done, and good luck... Ventignua INC

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

This Contrado app is a fantastic bridge between Shopify and their manufacturing team Bags of Love. They have a incredibly large range of diverse products to put your custom designs on. The site mechanics are simple and intuitive and have been updated since I started to use the website, getting better all the time. They have their own selling platform plus great and easy-to-use links to Shopify, which is a major win for my business. I have been using this website for a while now and the customer experience right through from the start has been first-rate. The customer service team are diligent and caring and the design team work hard to make sure they produce the best products to send out to their customers. They have all been wonderful to work with and very easy to work with and communicate with, helping to guide where needed. I would absolutely recommend this company to all (and I do!)

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review, this is hearwarming to read. I will make sure to transfer to the customer service team as well :)

5 / 5 Share

Oct. 18, 2021

I'm about to launch my store in November, using the Contrado app. Deepa (and sometimes the IT team also) at Contrado has been helping me patiently through my many email queries since I started building the store in May – so, so helpful. The customer service has been excellent. I look forward to seeing how the customer journey and customer reviews for the Contrado products go once I've launched...I'll review again after that! In the meantime, I can confirm that my experience with Contrado has been fab.

Store

Neonimo

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

I haven't worked with Contrado long, but my experience so far has been nothing but positive. Their range of products is incredibly varied and of excellent quality, and so far my customers just love them. The customer service has gone above and beyond for me in this short time, and I have been continually impressed with the prompt and professional responses. Deepa, especially, is an absolute gem, and I'm so grateful to her for guiding me through a customer issue earlier this week (an issue on the customer end and not with Contrado). Their work so far has been quick and beautiful quality, their shipping insanely fast. In terms of using the app, it's been such a smooth process and marvelous to experiment with. I am very happy with the shopify integration and have woken up several times now to a customer order that came through during the night and was already in the process of being fulfilled by Contrado. That ease of use allows me to focus on building customers for the shop and designing items they love. Above all, 10/10, and an absolute pleasure to work with.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2021

I started a new business this year. I have used Contrado to make special items for my store. The reaction from my customers have been great. Not everything is cheap, but you can add very impactful items with no minimums. I have done numerous reorders this year, the turn around is super quick. I look forward to growing with the help of Contrado.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We are looking forward to continuing our partnership with you - especially over the busy Christmas time. Stay tuned for even more impactful products coming regularly :)