Conversagent AI Support & Chat
Conversagent AI Chatbot Assistant — Boost sales & support
Rating
4.8
feedback
37
chart
#2,354
All reviews
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Aug. 18, 2025
Conversagent has been a fantastic addition to our store. It’s super intuitive to set up, and after a short learning curve, it quickly became an absolute game-changer. The bot answers customer questions with impressive accuracy — from product recommendations to order-related inquiries — and even when it doesn’t have the answer, it finds the right way to respond. It feels natural and human, handles multiple dialects and even WhatsApp-style mixed language with ease, and most importantly, it actually sells. We’ve seen a clear lift in conversions since launching it. The support team is equally amazing — responsive, proactive, and always there to guide you through setup and optimization. Highly recommended if you want an AI assistant that really delivers.
Thanks so much for the fantastic feedback — we’re thrilled to hear Conversagent is making such a big impact on your store and sales! We’re looking forward to working closely with you to continue optimising its performance.
July 9, 2025
I’ve had a great experience using ConversaAgent so far. The platform is intuitive, well-structured, and provides everything I need to engage effectively with clients. The support team is responsive and genuinely helpful, and the tools available make communication smooth and efficient. It’s clear that the developers put a lot of thought into user experience and functionality. I would highly recommend ConversaAgent to anyone looking to streamline their customer interactions and enhance their business communication.
Thanks so much for the kind words! We're thrilled to hear Conversagent is helping you connect with your clients more effectively.
May 9, 2025
This app has been so helpful in alleviating some of our customer service requests. It provides accurate and helpful information and allows for most inquiries to be handled in a timely manner. The customer support team is very responsive and helpful as well.
Thanks so much for your kind review! We're thrilled to hear the app is reducing your customer service load and delivering accurate support to your customers.
April 14, 2025
It's a great app with responsive support. Our customers have found using the AI chat on our website helpful and informative. It has alleviated some of our staff's workload for basic questions such as stock availability and other commonly asked questions. It can pick out recommended accessories for customers and increase the cart size for orders.
Thanks so much for the great feedback! We're thrilled to hear the AI assistant is making a real difference for your team and customers. Helping lighten the load and boost sales is exactly what we aim for—glad it's working well for you!
Jan. 12, 2025
We are currently trialling the app and love it. The AI has been answering customers questions like a storm. The replies are up to date to our current product promotions, etc. The team is very supportive. Looking forward to see their next integration with Shopify Inbox.
Thank you for your kind feedback! We're thrilled to hear that you're enjoying the app and that the AI is helping your customers effectively. It's fantastic that the replies are aligning seamlessly with your product promotions—this is exactly what we aim for. Our team is always here to support you, and we’re excited to continue delivering features that enhance your experience. Stay tuned for more updates and improvements! 😊
Nov. 19, 2024
I’ve been using it for 1-2 weeks, and so far, I’m satisfied with the AI chat. I believe this is the best value-for-money chatbot for Shopify stores. Unlike the others I tried, which have product quantity limitations in smaller plans, this one has no such restrictions, and that’s very important. What I find useful would be the option to display current promotions or various offers in the chat bubble. I’m sure this feature will be available in the future.
Thank you for your feedback and great to hear that you are seeing great value in Conversagent. Thanks also sharing your suggestion about displaying promotions in the chat bubble—it’s a great idea!
Oct. 3, 2024
As a user of the Conversagent app, I’ve been impressed with how easy it is to set up and manage chatbots. The interface is user-friendly, and I didn’t need a lot of technical knowledge to get started. One of the best things is how it has improved my customer service experience—I can offer 24/7 support, and response times have drastically reduced. The customization options allow me to create conversations that feel personalized and match my brand's tone, which is a huge plus. The analytics feature is another standout for me. It gives me insights into how users interact with the bot, so I can continuously tweak and improve the experience. It’s been a game-changer in terms of both engagement and efficiency. Overall, I highly recommend Conversagent for anyone looking to streamline communication with their audience—it’s scalable, flexible, and easy to use!
Thank you so much for your thoughtful review! We're thrilled to hear that Conversagent has been so easy to setup and install, while also enhancing your customer service and engagement. Your feedback on the customisation and analytics features is especially appreciated—glad they're helping you deliver a personalised experience!
Sept. 16, 2024
We are new to Shopify and feel like we've been stuck in the stone ages. While we’ve been aware of ChatGPT and how amazing it is, I still associate it with the old automated answering systems of the past, which often provided answers completely out of context. But those days are gone! Conversagent now provides "near-human" support automatically. For a small monthly fee, it's like having a 24/7 employee and cheerleader for our company. Count me in!
Thank you so much for your amazing feedback! We’re thrilled to hear that Conversagent is making a real difference for your business. It’s great to know we’re helping to bridge that gap and deliver the kind of support you need. Welcome aboard—excited to be part of your journey!
Sept. 11, 2024
Had the app on our store for a few days now, I have nothing but positive feedback to give so far. The app has reduced the amount of email enquiries and even assisted a handful of sales. I have no doubt we shall be proceeding with this app following our trial period.
Thank you for your fantastic feedback! We're excited to hear that Conversagent has already made an impact by reducing email inquiries and assisting with sales. It's always our aim to help streamline operations and boost conversions for our users.
Sept. 11, 2024
Easy to implement and get support. Overall impressed with the Conversagent app! We have tried other Apps, but this is the best solution for us. It is a great asset for any e-commerce site interested in having a virtual agent.
Thank you so much for your kind words! We're thrilled to hear that you're impressed with Conversagent. Our goal is to make implementation as smooth as possible while providing top-notch support, so it’s great to know we've hit the mark for you.
Aug. 29, 2024
I am very impressed with the Conversagent app! After trying a few others, this is clearly the best choice for me. The AI technology employed by this app is the latest and spot-on! It acts better than humans in terms of the unbelievable knowledge and command of the subjects it possesses! It is definitely a valuable asset for any e-commerce site interested in having a virtual agent.
Thank you so much for your wonderful feedback! We're thrilled that Conversagent has exceeded your expectations and become your top choice. We're glad it's proving to be a valuable asset for your store.
Aug. 28, 2024
Conversangent es una excelente solución para eCommerce que combina interacción natural con alta eficiencia. Su capacidad para personalizar las respuestas y proporcionar análisis detallados lo convierte en una opción valiosa para mejorar la atención al cliente y optimizar la experiencia de compra en línea. Totalmente recomendado.
Muchas gracias por tu excelente reseña. ¡Estamos felices de que estés disfrutando del producto!
Aug. 21, 2024
We have been testing this app for several weeks and have made it our effective chat assistant tool and are very happy with the results. Once you calibrate it properly and streamline your website information, the app can fluenty read through the information to understand complex customer questions and provide clear answers. The app also absorbs your catalogue info incredibly and product suggestions are very pertinent to the conversation, this is actually the most valuable feature of this app. The customer support is also amazing. For those who are new to Chat Gpt based chat bots this is the app to go as the configuration is incredibly simple yet you can make important customizations to better address your business needs. I would advise to take full advantage of the trial period and customer support to calibrate the app for your website, it will be worth it. They also made some cool improvements to the Knowledge base forms that we are about to test.
Thank you for your thoughtful review! We're thrilled to hear that our app has become an effective tool for your business and that you're finding value in its features and customer support. We're excited to continue supporting you as you explore the latest improvements.
Aug. 20, 2024
Fantastic app! It saves us lots of hours of work. You'll need to teach the bot but it's super easy and the tech support is super helpful! Forget the Shopify INBOX app! This is the one to get instead!
Thank you for your great review! We're thrilled to hear the app is saving you time and that you're finding it easy to use—our support team is always here to help!
Aug. 20, 2024
I have 100,000 products in my store, and my tags usually don't find all my products. This app is a useful tool for suggesting options to the customer. Interestingly, it can automatically read and summarize the product pages for the client. I'd like to have more time to continue testing it.
Thank you for your feedback! We're glad to hear you're finding the app useful, and we're excited for you to continue testing it
Aug. 19, 2024
Very happy with the support. First the app didnt work with the products i sell but just 1 email sent and the problem was fixed. Very good chatbot recommended. Very good price as well.
Thanks very much for your review and kind words!
Aug. 15, 2024
Converseagent has been an invaluable tool. As a small business without the resources for 24/7 customer support, this app has enabled us to provide answers to our customers' common queries - such as product locations or account access - in a seamless and effective manner. What really sets Converseagent apart is its deep understanding of our brand and products. The app doesn't just give generic responses, but communicates in a way that aligns with our brand and further drives sales by building customer confidence. Another standout feature is the app's customization options, which made it easy to integrate Converseagent into the existing design of our website. The backend tools also allow us to continuously refine the app's knowledge base. Beyond the app's functionality, the Converseagent team has been incredibly responsive and helpful throughout the process.
Thank you for the great review guys! We have loved being a part of your awesome store for the past couple of months.
Aug. 14, 2024
This is a great Chatbot, it sources all the information on your website to help answer questions that your clients might have. It also provides links back to your own content on your site, great to support marketing efforts! Super easy to install, took about 30 seconds. Works well straight away!
Thank you for your feedback! We're thrilled to hear that our chatbot effectively supports your clients and marketing efforts, and we appreciate your acknowledgment of its easy installation!
July 25, 2024
Love the app very lead product development company they care about their customer and the feedback really want to build right products