BlockX Country Blocker
All reviews
Review RSS feed
To whom it concerns, Your app is currently not working correctly, and we have already ruled out this being a cache-related issue. We have tested using incognito mode as well, and the problem is still occurring. We are also trying to understand how we are still able to access the store despite having VPN blocking measures in place, while also actively using a VPN. This does not appear to be behaving as expected. Unfortunately, this is not the first time we have raised this issue. Each time, we are advised that everything is working correctly on your side, but the issue seems to resolve only after it has been reviewed or investigated by your team. This makes it difficult for us to understand what is actually happening behind the scenes. This has occured several times, and we dread to think how long has this been broken for us, a month, a year? Could you please provide a more in-depth explanation of the root cause, what checks have been carried out, and why this keeps recurring? This is having a serious impact on our business. We are currently facing increasing pressure from competitors, and it is extremely frustrating to be paying for a service that is not consistently functioning as expected. We would appreciate this being escalated and a detailed response provided, rather than confirmation that it is simply “working on your end.” Thanks,
Thank you for your detailed feedback, and we sincerely apologize for the inconvenience and frustration this issue has caused. After a thorough investigation, we identified the root cause as a server-side VPN validation issue. We've now permanently resolved it and thoroughly tested the fix across multiple VPN providers, browsers, incognito mode, and different regions to ensure consistent VPN blocking. We've also strengthened our monitoring and validation processes to help prevent similar issues in the future. This issue was not related to your store, cache, or theme. We truly appreciate you bringing this to our attention. Feedback like yours helps us improve the app for all merchants. If you notice anything unexpected, please reach out to us directly—we'll investigate it as a priority and provide a detailed update. Thank you again for your patience and for giving us the opportunity to improve our service.
Immediately after I started using the free trial my site got even more (almost 100 visits) a day from East Asia. Blocking countries made it worse. Don't use this app.
This is an unfortunate misunderstanding. We block the store from the countries, and our block process, first visit the site by the blocked country visitors instantly we block them before the store load, in this process Shopify and google analytics record the visitors as regular visitors, so you get the records in the google and Shopify analytics. We have an analytics feature in which you can see the records of the blocked country visitors and know the user's details clearly If you are willing to give Easy Country Blocker another chance, I would be happy to help you with any problem you have. Thank you :)
This app is not worth a nickel. Does not block a country that I paid to block I would like my money back for all the months of jacking my money from me for nothing DO NOT PAY FOR THIS
This is an unfortunate misunderstanding.we had given to support 15 times and provide tested GIF images(which was blocking China and US country visitors successfully), that our easy country blocker app was working as expected on your store, and you always reported Google Analytics OR Shopify Analytics report, we have already notified you, also added this note in the app. (Please take note that visitor first visits your store and then we block the visitors, In this process, your Google Analytics OR Shopify Analytics started recording your visitors. We recommend you that please ignore Shopify OR Google Analytics records.) If you are willing to give Easy Country Blocker another chance, I would be happy to help you with any problem you have. Thank you :)
When the app stops working your site will stop working also. The app does not remove the code from your site causing nothing but issues. Big fail!
I was very happy with the app, blocked all VPN and all of East Asia, until I received a message from someone in China from my Contact Us page. I've asked for support twice, the first time they were curt and dismissive, and the second time no response.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.